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LUTON CAR HIRE REVIEWS
Car hire reviews in Luton
Luton is a large town, just over an hour north of London. It is often overlooked by tourists who generally arrive at Luton Airport and head straight to London by rail. The town does however have some attractions worth noting. The Wardown House Museum and Gallery are an excellent example of local architecture and culture. Barton Hills National Nature Reserve isn’t very far from the town, and makes for a pleasing afternoon. Luton also boasts a football club, wonderful market, bars, clubs and restaurants.
Auto Europe provides car hire, luxury car hire, motorhome hire and a transfer service throughout the world. It has partnered with numerous trusted car hire suppliers to provide excellent vehicle choice, customer service and pick-up locations. We have been in the industry for more than 60 years, with many success stories along the way. Our great service is reflected on the comments left by customers who have provided car hire reviews in Luton. Contact our reservation agents to find out more or to place a car hire booking.
AUTO EUROPE LUTON, UNITED KINGDOM Car Rental Reviews
Average Rating for Auto Europe Luton:
LUTON, GB - Reviewed by DAVID - 21 February 2022
" Apart from comments above, very happy with the overall experience "
" I find the attempt to sell additional, unneeded insurance, when you have purchased full cover via the broker, to be irritating and grating. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by TATJANA - 25 September 2021
" Perfect "
" Na "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by MARY - 06 June 2021
" Professional and friendly service "
" Very efficient friendly staff both for when I collected and returned the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by PATRICIA - 11 May 2021
" The only thing that would have been good to know is that the office wasn't open when I dropped the car off. I had to run around finding out what I had to do with the key. "
" Mihai, the service consultant was very pleasant and the pickup process was very smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LUTON, GB - Reviewed by JONATHAN ANTHONY - 08 November 2020
" Great staff, nice car "
" Excellent in all respects "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by PATRICIA - 02 November 2020
" Using car hire facilities in COVID is certainly less stressed than in "normal" circumstances. "
" It was a bit of a surprise to be asked for proof of address, as this was not on the booking form. Luckily my bank sends me electronic versions of communication, and Budget accepted an electronic letter as proof. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LUTON, GB - Reviewed by SAMANTHA - 30 October 2020
" Quick and easy plus you dont need a credit card, I always use europcar everytime "
" Quick n easy, plus dont need a credit card! Always I use Europcar everytime. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by LORNA - 12 October 2020
" Easy to deal with and was given a lovely car to drive. "
" Really pleased with the car. Been a pleasure to drive and it was only an economy car yet brand new and beautifully clean. A lot of paperwork still required for ID verification which took a while to deal with plus the DVLA codes but not within budgets control and I couldn't get the codes myself. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by FUNSHO - 23 September 2020
" Very pleasant experience. "
" Very good customer care representative at Europa/Keddy desk. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by IAN - 14 September 2020
" All good easy to do and great price. "
" Great experience at Luton pick up and drop off. Car has a few scratches before I got it but was a great experience all the same. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LUTON, GB - Reviewed by MALIKA - 08 September 2020
" I often use Autoeurope to find affordable rentals. I'm happy with the cost and cars I get. "
" My pick up was seamless and fast. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LUTON, GB - Reviewed by CHRISTOPHER - 10 August 2020
" Overall good. Thanks Christopher Carvill "
" The staff were pleasent, polite and efficent. A bit to much pushing the various insurance packages. "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LUTON, GB - Reviewed by SUE - 10 August 2020
" Easy collection, all paperwork in order etc. Friendly staff. "
" Professional and helpful, thank you Tony "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by TRACEY - 02 June 2020
" The car was extremely clean inside and out, better than previous experiences with this company "
" The cars bay was not on the pickup card, the agent apologised for this, bit there was a lovely young man in the portocabin who showed me and stayed with me to make sure I had no other questions. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LUTON, GB - Reviewed by BERNADETTE - 17 March 2020
" Professional, seamless & efficient "
" He was extremely helpful & efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by MRS MELANIE JANE - 14 March 2020
" Excellent ...Thank you Jamie ( Luton office) "
" Excellent service by Jamie in the Luton office ....super helpful. Thank you , Melanie Jeary "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by RICHARD - 31 January 2020
" Very quick and easy. Highly recommended "
" Had a brand new car. Very quick and easy collection and return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by AVI - 30 January 2020
" Great value, great car, great service "
" Really glad I used these guys. Waited for me past closing time to allow for flight delay. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by SARA - 10 January 2020
" Great from start to finish "
" Very smooth and friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by DARREN - 09 January 2020
" all good "
" easy and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by RODERICK - 09 January 2020
" Excellent experience from pick up to drop off. Would highly recommend "
" Excellent staff at Firefly Luton Airport. Excellent price. New vehicle exceeded expectations. Drop off immaculate. Highly recommended. Will definitely use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by MARILYN - 07 January 2020
" Excellent "
" Yet again a very pleasant experience, polite, friendly, efficient staff. The team are all professional. An extremely pleasant experience. Many thanks to the team.o "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by LEON - 07 January 2020
" Everything was quick and easy "
" Smooth and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by TONY - 02 January 2020
" Easy to book no hidden extras Great "
" The best car rental company in luton I have used them several times and always had excellent service from them . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ANDREW - 16 December 2019
" Easy "
" Helpful staff, simple, hassle free service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by GRAHAM - 14 December 2019
" Excellent service. Thanks. "
" Very friendly and efficient staff. Thanks. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by HAZEL - 10 December 2019
" The car was clean and ready for me on my arrival. The help sheet to explain dashboard controls was very helpful. "
" The staff were extremely helpful and my car was speedily available. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by MICHAEL - 08 December 2019
" Everything went smoothly "
" Great car hire. Great, friendly service from the rep at Hampden by Hilton. No fuss, quick, a lovely new 4x4. Will use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by MASSIMO - 27 November 2019
" I'm always happy when Green Motion comes up with the best price on my search engine "
" Good company, helpful & friendly staff. New low mileage cars. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by RICHARD - 27 November 2019
" Very good service "
" A very good experience - customer service was impeccable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by NINA - 23 November 2019
" Straight forward and efficient service "
" Extending the rental period was quick, easy and the price remained competitive "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ANDREW - 08 November 2019
" I would book with Keddy again. It was hassle-free and competitively priced. "
" Simple, fast and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by KEN - 06 November 2019
" Relatively straightforward as usual, more so than other rental companies "
" Relatively straightforward as usual, more so than other rental companies "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by SARUNAS - 05 November 2019
" Will use again :) "
" All is good, just the insurance excess is quite big. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LUTON, GB - Reviewed by CHRISTOPHER - 02 November 2019
" All went well "
" Although a manual without a GPS the car was good value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by COLIN - 29 October 2019
" Stress free "
" Fast and easy to get to pick up 5/10 minutes. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by AVI - 29 October 2019
" very efficient. clean car. good service "
" very efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by JULIE - 27 October 2019
" Very easy and convenient. "
" Very professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by JOHN - 26 October 2019
" Good "
" Good "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 6
LUTON, GB - Reviewed by ELIZABETH - 25 October 2019
" Excellent "
" Very easy, efficient and quick. Much better than a lot of other car rentals. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by JONATHAN - 25 October 2019
" Easy no hassle, good price "
" Easy no hassle, "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by PETER - 16 October 2019
" Very good. "
" Easy pick up and drop off. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ILIAS - 16 October 2019
" Auto-Europe is very efficient and most of the times value for money. I like Auto-Europe "
" Excellent staff both at collecting and droping-off the vehicle. Outstanding condition and quality of the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by TIHO - 09 October 2019
" Smooth, efficient, friendly, good value. "
" Easy pickup. Very friendly and efficient counter staff. No hardsell for "upgrades" "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LUTON, GB - Reviewed by ANITA - 06 October 2019
" All good "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by SUSAN - 05 October 2019
" Very satisfied customer. Great customer service "
" Very helpful customer service staff. Car was perfect and process to hire and return car very simple and straighforward. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by REBECCA - 03 October 2019
" Fine "
" Very efficient. Car fine. Fuel policy now full to full. Much better. Good price. High excess, but pay more if you want to reduce it. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by CARLOS - 30 September 2019
" Hated the car Peugeot 2008. Good rental experience otherwise. "
" Good rental experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by RICHARD - 29 September 2019
" Excellent service from your team "
" 5 star "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ANTHONY - 28 September 2019
" Excellent "
" It was a very good experience. The car and overall service was excellent. I wish it were always like that "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by THOMAS EDWARD - 27 September 2019
" Very easy to book online with a good selection of suppliers and vehicles for use. "
" I have used Green Motion a number of times because of their good value and service "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
LUTON, GB - Reviewed by DONATAS - 26 September 2019
" Thanks "
" Thansk "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ANITA - 23 September 2019
" Very polite and helpful, easy to understand policies. Great service "
" Very polite and helpful, easy to understand policies. Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by STEPHEN - 18 September 2019
" Good service "
" Good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by OLATUBOSUN - 18 September 2019
" I had a stress free experience with Avis they were extremely professional and I will definitely return to Avis whenever I need a rental "
" The lady at the desk was extremely helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by MICHAEL - 30 August 2019
" I had to book online for a car the next day after I arrived at Luton airport to find that Europcar would not honour a booking I had made through Rentalcars.com Alamo promised to have a car for me if I came back the next day. Europcar wouldn't even promise me that, having treated me apallingly when I arrived at their desk. "
" They came to my rescue after I was let down by Europcar and Rentalcars.com at the last minute. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LUTON, GB - Reviewed by SHANE - 29 August 2019
" Very good "
" Very quick and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by DAVID - 19 August 2019
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by RICHARD - 09 August 2019
" Use auto Europe regularly......price is the main criteria and are are very competitive "
" Very helpful, personable people. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by KAREN - 07 August 2019
" Your fees are exactly as published with no hidden extras when you collect vehicle. Unlike others operating at Luton that I have unfortunately experienced "
" Very impressed and will definitely use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by BARBARA - 07 August 2019
" Thank You for nice car "
" I am very happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by VIPIN - 03 August 2019
" great "
" nice staff , good cars and easy process to get and return car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by PETER - 01 August 2019
" Great choice of rental companies with good price comparison. "
" Polite staff, quick and easy service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by MARTA - 22 July 2019
" Nice quick service, car very clean "
" Great and very efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by AVI - 14 July 2019
" Excellent service "
" Best service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LUTON, GB - Reviewed by SANDRA - 05 July 2019
" I had a generally very positive experience "
" All staff were extremely helpful, especially when I had an issue with my card and the deposit paid. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by CERI - 04 July 2019
" easy,straightforward,good price "
" Friendly,efficient,helpful staff.Quick check in and drop off.Totally satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by KIERAN - 01 July 2019
" Very helpful "
" Very very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by AVI - 04 June 2019
" Great service and no underhand tactics with this outfit. Great value. No need to look elsewhere. "
" Great service via europe car desk "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by VALI - 09 May 2019
" Very nice and approachable staff "
" Great company ever "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by DRAGAN - 19 April 2019
" Will rent from Hertz again "
" Excellent "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by WILLIAM - 14 February 2019
" Superb "
" Superb staff service and nearly new car at a very low price Can't fault in any way and would definitely book again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by KEVIN - 14 February 2019
" Will us again excellent service and price, no hassle at all and nice cars "
" Collection of vehicle went realy well, Cristina explained every thing. Especially about returning the car as it was 4am no problems at all thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by MARGARET - 05 February 2019
" 10 mins front the airport, but friendly, efficient staff ... will happily use them again "
" Great friendly staff, no one trying to hard sell you add ons. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by NEIL - 26 January 2019
" Fantastic value, easy to use website. "
" Overall happy with Interrent on this occasion. Scare stories of massive excess charges for minor damage are concerning. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LUTON, GB - Reviewed by DANIEL - 24 January 2019
" Great experience "
" Very pleasurable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by PAUL - 23 January 2019
" All very good "
" Very simple. Mountains of paperwork not required unlike a lot of companies. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by AMANDEEP - 13 January 2019
" Very good service and at very cheap price. Will definitely recommend. "
" Very nice and helpful staff. All the process was very smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by GRAHAM - 08 January 2019
" Straight forward "
" Very pleased with service, Shalom dealt with us and she couldn't have been more helpful and was very friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by RICHARD - 08 January 2019
" Good service "
" Everything went smoothly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by LAURA - 05 January 2019
" It was easy and we had no issues. "
" The lady at the desk was friendly and helpful. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ASHOK - 04 January 2019
" Quite satsfied. "
" No problem faced. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ROBERT - 22 December 2018
" Very reasonable company to hire a car from - will certainly use them again. "
" Friendly efficient service and a pleasant experience for a change when hiring a car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ANTHONY - 19 December 2018
" Have always found Auto Europe to be unbeatable on both price and service. I have recommended Auto Europe to many friends. "
" Booked in advance and arrived on time for pick-up, but the car wasn't ready. Waited for around 15 minutes and was then offered a chargeable upgrade to a Kadjar which I accepted. I was then told that there were no Kadjar's available so had to wait a few more minutes till the booked car was ready. This delayed us meeting up with friends for lunch. "
Overall Value: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ALAN - 16 December 2018
" Easy booking process "
" Good overall experience thankyou "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by AVI - 16 December 2018
" Inter rent only due to price "
" This is the 3rd time I have opted for Interrent due to price. But they never have the Fiat 500 they advertise. Always something else "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
LUTON, GB - Reviewed by OWENS - 12 December 2018
" Very satisfied "
" Office was hard to find.No signage visible. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by JENNIFER - 25 November 2018
" good "
" good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by MARTIN - 16 November 2018
" Everything was very smooth "
" Everything went smoothly. From booking and paying online to picking up an droping of the car. There were no keddy pickup at the airport so we handled everything at europcar. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by BRYAN - 14 November 2018
" Great service, polite and friendly "
" Very effecient and friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by HALA - 11 November 2018
" amazing deal "
" great prices and very nice staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by KEITH - 07 November 2018
" Do complaints at all about Autoeurope so far. I just hope they back me up in my dispute with Europecar! "
" I reserved a Opel Astra but was given only a Citroen C3... I had to collect it in the dark and they said to call next morning about any damage. There were a lot of marks nor recorded on the contract that i informed them about. However it was raining so very easy to miss something. On return i was informed i had scratched one wheel. Which i had not... and told i will be billed for it! I am waiting to hear from them. . "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 2
LUTON, GB - Reviewed by AINE - 01 November 2018
" Easy to book, good service "
" Lovely staff at the Luton Airport office "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by CHRISTOPHER - 28 October 2018
" Nice car and helpful staff and in a good location "
" Very efficient service. Very convenient from place from our accommodation in Harpenden "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by DAVID - 28 October 2018
" All good. No nasty surprises. "
" One way fee charge is a bit steep "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by JAMES - 25 October 2018
" Nice car, no queues "
" Easy and quick turn around "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by PAUL - 25 October 2018
" Great pick up and drop off service. "
" Very helpful staff at Londom Luton (Doris) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ANDREW - 16 October 2018
" I fully recommend to others. It was very cheap and pleasant rent. "
" Green motion are very helpful. Their station is very near to Luton airport, with 5 minute bus shuttle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by MARTIN - 13 October 2018
" It was a great experience! The car was excellent, the attitude of the staff was very friendly and useful. The staff was very expedient and polite! Thank you! "
" I'm very pleased with the rental of the vehicle. It was very expedient and the staff was very polite and good to us. The car was brand new! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by JANYCE - 06 October 2018
" It was all good. They were polite and efficient. It would be good to get feedback that everything was ok with the car and my credit card was not going to be billed. "
" There was an issue with paperwork and once I had rectified it by e mail I had no correspondence to say everything was ok. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by BOGDAN - 30 September 2018
" Everything was perfect. "
" The girl on the front desk, I don't remember her name (maybe Tamila), was very helpful and nice with us. The car was amazing and fullfil all our needs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by MICHAEL - 29 September 2018
" All good "
" Collection of the car was very good and easy helped by staff member Mohamed, he is a credit to Interent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ROGER - 29 September 2018
" It was what it says on the tin "
" Staff were v helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by CSABA - 26 September 2018
" All went smoothly. "
" Overall a good value for money. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
LUTON, GB - Reviewed by AVI - 02 September 2018
" great service and good car "
" great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by MICHELLE - 31 August 2018
" Excellent. "
" Very efficient and very good value. An all round pleasant experience to deal with Green Motion, will certainly consider renting from them again in the future. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by WILLIAM - 06 August 2018
" Great service "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by SHONA - 03 August 2018
" Easy to book and car ready and waiting on my arrival. "
" First time I have hired a car, but with Hertz (Luton Airport) it was extremely easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by SIAN - 03 August 2018
" Cheap deals "
" Very professional, helped answer all questions "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by LAWRENCE - 02 August 2018
" I rented a nearly new car for 5 days in Luton Airport and I had no problem with it. Returning the car was very easy and the staff were friendly. "
" Staff were friendly, price is reasonable and the booking experience was smooth. I would highly recommend Green Motion "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by JONAS - 27 July 2018
" Got serviced at the counter super fast and it was all very good "
" Fast and reliable service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by JAMIE - 26 July 2018
" Good price and worth the additional shuttle bus ride "
" Read some bad reviews online. Not ideal having to take a local bus from airport with baggage but service and price were worth it "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LUTON, GB - Reviewed by AMANDA - 27 June 2018
" Online booking was easy and green motion efficient altogether a pleasant experience "
" Have used them on a number of occasions and over a couple of years they have developed into an efficient car hire company. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by SIMON - 31 May 2018
" Ok "
" Only just anouth fuel in it to find a garage in a place we dont no "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
LUTON, GB - Reviewed by PAULINE - 18 May 2018
" Efficient process "
" Good car at a reasonable price "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUTON, GB - Reviewed by NORMAN - 12 May 2018
" Instruction to report to Hertz desk?no signs to indicate where it was Shame Otherwise all good. "
" Efficient "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LUTON, GB - Reviewed by ROSEMARY - 17 June 2015
" Always very happy with the service. Have used Auto Europe for years now and have never had any problems or nasty surprises! "
" Man on desk very helpful, gave us all the necessary info without having to ask any questions. Someone there too when we brought back the car. "
LUTON, GB - Reviewed by JEFFREY - 12 June 2015
" Apart from the fact that no-one thought it necessary to tell us that Alamo had been bought out by Enterprise and we had no idea who we should have collected the car from. It seems that some people booking with Alamo were diverted to Enterprise and others to Eurocar. A courtesy email would have been nice. "
" Apparently Alamo doesn't exist at Luton airport but was bought out by Enterprise - complete surprise to us! "
LUTON, GB - Reviewed by ANDREA - 03 May 2015
" I had to phone up to ask about something and the Auto Europe customer service was excellent. "
" straight forward, very very charming and helpful staff "
LUTON, GB - Reviewed by MICHAEL - 30 April 2015
" Good choice of vehicles to choose from. "
" Pleasant staff, brought car to us from parking to their office ready for our journey. "
LUTON, GB - Reviewed by ANTHONY - 14 April 2015
" Wonderfully competitive rates. Will use again and again. "
" I dont understand why they charged me £300 which they then give back. No think it's sharp practice and you should also tell your clients that this will happen. By the way I'm still waiting. "
LUTON, GB - Reviewed by MARIAN - 06 April 2015
" Whole process from online booking to return of car was easy and hassle free. "
" Excellent service, the staff at Luton were friendly and helpful, and the car was clean and in very good condition. "
LUTON, GB - Reviewed by JOSE - 30 December 2014
" The staff at Luton were excellent, efficient and very helpful. "
" I do not understand why car hire company's never have mats on the floor of the cars. Even thick paper ones would be better than nothing. It is extremely difficult in bad weather to try and not mark the floor carpets. The car was perfectly clean but surely a mat would make it better for everyone especially the person who has to clean the cars. "
LUTON, GB - Reviewed by DENNIS - 22 December 2014
" I have been using Auto Europe regularly over the past several months and am finding their service to be of a fairly high standard. "
" I was disappointed with the Enterprise Hire company, as my experience in bringing the car to another location for drop-off was somewhat unpleasurable, although the service was good in collecting the car. "
LUTON, GB - Reviewed by STEPAN - 08 December 2014
" Fast and reliable service. Satisfied. "
" NO delays- which is important for me. Good service. "
LUTON, GB - Reviewed by CSABA - 04 October 2014
" They were friendly and helpful went all skillfully "
LUTON, GB - Reviewed by COLIN - 06 August 2014
" Well done. "
" My family and I were very pleased with Easirent service. I shall be happy to pass on favorable comments to friends & associates. Thank you & I look forward to hiring with you again. "
LUTON, GB - Reviewed by ANNE - 08 June 2014
" Auto Europe is fine, but Easi Rent was too far from the airport. "
" Too far from airport. "
LUTON, GB - Reviewed by GLENN - 28 April 2014
" Easy to use website that always finds me a great offer. "
" Friendly and informative staff - excellent service. "
LUTON, GB - Reviewed by DEAN - 03 March 2014
" The service was 1st rate. "
" All the staff were really fiend.y and efficient. I couldn't have asked for anything better. Jake especially. "
LUTON, GB - Reviewed by JEREMY - 28 January 2014
" Very attentive and refreshingly professional service in what can often be a very murky car rental World. "
" Very friendly and relaxed to deal with, straightforward professional service, I would like to deal with them again. "
LUTON, GB - Reviewed by JEAN-MICHEL - 08 January 2014
" Have booked with Auto Europe at least 6 times, am always very pleased with the service. "
" Extremely pleasant, polite and helpful. "
LUTON, GB - Reviewed by PAUL - 13 December 2013
" Great website with clear details of the individual offers. "
" Very friendly and attentive service "
LUTON, GB - Reviewed by LINDA - 17 July 2013
" Friendly and efficient "
" Excellent car - well valeted and presented "
LUTON, GB - Reviewed by MUHIBUR - 05 June 2013
" Xcellant service would highly recommend it to everyone "
" Excellent "
LUTON, GB - Reviewed by ROGER - 23 May 2013
" We keep coming back to AutoEurope because we can seldom find a better price and on the one occasion when we had a problem AutoEurope sorted it efficiently and effectively. "
" We were impressed by the staff. Collecting and returning the car was quick and easy and we liked the way the counter staff accompanied us to the car to check it. So may times, with other companies, we've had to trail back to the desk to report un-documented damage to bodywork. "
LUTON, GB - Reviewed by PAUL - 22 May 2013
" As always, easy to use website, great prices and wide range of cars to choose from. "
" Very efficient service, friendly staff and high quality cars. "
LUTON, GB - Reviewed by JAQUELINE - 27 April 2013
" Keep doing what you are doing! "
" Budget was handled by Avis. No complaints. "
LUTON, GB - Reviewed by ARVID - 21 February 2013
" Good, reliable and courtious on line service, very competative price. "
" Vehicle was not available on arrival, waited approx 15 minutes and then a vehicle was delivered but had not been exterior washed, vehicle was two grades upward to what we had requested thus a loss of fuel economy, also we had to leave a DOUBLE fuel amount deposit. Hertz staff also informed me that on many occasions that we can rent at a lower rate by going directly to their web site! "
LUTON, GB - Reviewed by JAMES - 11 February 2013
" I don't like the time it sometimes takes to confirm the rental. It used to be immediate. "
" very helpful "
LUTON, GB - Reviewed by ROBIN - 31 January 2013
" Easy to use site. "
" Excellent Service and expalnation of the costs and car. "
LUTON, GB - Reviewed by MICHAEL - 15 January 2013
" The booking was simple and straightforward and the car was ready for us when we arrived "
" I was told that there was a £600 excess and that if there was a small scratch or dent when I returned the car then they would deduct the full amount. I was pressured into taking out the extra insurance for 8 days which cost me £106 extra. Queried this with Enterprise by email and told this was their policy. Returned the car in good order. Felt ripped off. Will check terms of insurance first next time, will not use Enterprise. "
LUTON, GB - Reviewed by COLIN - 29 December 2012
" Everything went to plan. When we went to pick up car,(Ford Focus or equiv) we were advised that car was there but paperwork from previous hire had not been cleared and so there was a small delay. In the end because the delay was continuing the Hertz staff gave us an Audi A3 in lieu which was absolutely great. Would have no hesitation in recommending Auto Europe "
" See comments above Excellent service from desk staff. "
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