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NICE CAR HIRE REVIEWS
Car hire reviews in Nice
Famous for its world-class museums and splendid beach-front promenade (the Promenade des Anglais), Nice is one of the best-established and most sophisticated seaside destinations in the whole of Europe and easy to reach via Nice International Airport or Nice Train Station. The fifth-largest city in France, it is the perfect base from which to explore both Provence and the French Riviera, including the tiny but very affluent principality of Monaco. Must-see attractions include the Modern and Contemporary Art Museum, Marché Provençal (one of the best markets on the Côte d'Azur) and, of course, the famous casino at nearby Monte Carlo. Don't leave Nice without enjoying the head-spinning views from the castle ruins at Colline du Château high above the city.
Founded in 1954, Auto Europe is one of the world’s longest-established car rental brokers, having built up an enviable reputation by working with all the leading car hire companies. We can always find you the right car for your trip, whether it's a few days' city sightseeing in Nice or an extended road-trip around the beautiful region of Provence. Check out what our many customers say about our high level of quality and service from the many positive car hire reviews in Nice listed below.
AUTO EUROPE NICE, FRANCE Car Rental Reviews
Average Rating for Auto Europe Nice:
NICE, FR - Reviewed by BRIAN - 05 April 2022
" V good "
" Had new Yaris via Europcar desk. Had puncture but all ok "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
NICE, FR - Reviewed by BARNABY - 31 March 2022
" The App didn't work and crashed several times so had to use Autoeurope website to book within a couple of minutes. ! Only problem with that was when we came to extend by one day. It wasn't possible to change as wasn't booked direct through Avis. They were going to charge 250 euros for one day.... Other than that if you know your dates are fixed it's good service. "
" The App didn't work and crashed several times so had to use Autoeurope website to book within a couple of minutes. ! Only problem with that was when we came to extend by one day. It wasn't possible to change as wasn't booked direct through Avis. They were going to charge 250 euros for one day.... So had to drive 100 miles to return car and pick another up. Other than that. Good service. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ANDREW - 29 March 2022
" Was easy to book, good value and I got what I expected. "
" The whole experience and value was compromised by the time wasted waiting to pick up the car at Nice airport. This was solely down to too few counter staff being available on the day to satisfy the number of people waiting to pick up cars. "
Overall Value: 7 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NICE, FR - Reviewed by ANDREW - 28 March 2022
" Only slight hitch was the wait to pick up the car in NICE. "
" Great thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DAVID - 26 March 2022
" Easy booking good choice of rentals. "
" This time of year good pick up time no waiting. Summer very bad would always try somewhere else even if it cost more. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JOHN - 19 March 2022
" Would certainly use and recommend "
" Efficient and speedy check i and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ALISON - 15 March 2022
" No problem with Auto Europe "
" The counter person told me that the insurance I bought with the booking was useless and tried to get me to buy another for 146 euros. I refused. "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JOHN - 14 March 2022
" Very satisfied "
" Very efficient service. Price on the high side "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by WILJO - 13 March 2022
" Happy to do so again "
" Easy hiring "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
NICE, FR - Reviewed by JAMES - 07 March 2022
" A very positive experience. An upgrade from what I had booked and polite and courtious staff at all stages. "
" I found the young lady at the desk extremely helpful and the car excellent - once I got used to it telling me what to do! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JOHN - 21 February 2022
" Very efficient "
" Very efficient "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
NICE, FR - Reviewed by PETER DAVID - 04 December 2021
" Great value. Very easy to book. Always use Auto Europe as have provided superb service over the years. "
" No complaints at all. Great car and very friendly and efficient staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by STEPHEN - 21 November 2021
" Provides clear choices and options. I know what I will pay. So far no surprises. "
" Although all my details were on the app, they were not on the airport desk system. So I had to fill in everything again. Waste of time for everyone. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
NICE, FR - Reviewed by JACQUELINE - 18 November 2021
" Very good as always "
" The only issue I had was there was no sign for Keddy so just went to àutoeurope desk "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by TERENCE - 17 November 2021
" Extremely impressed with reception staff/service/car snd return handover of car. Staff extremely polite and efficient "
" I have rented from Goldcar previously and have not been happy with the experience. This occasion was a complete revelation from the new reception office right through to the return staff at end of rental. I commented to your return employee how different things were this time sndhow impressed we were both with the experience and the car. He explained that Autocar were now involved? Whatever the reason this rental was 100% improvement on previous rentals. Hopefully this will continue and we will continue to use Gold car on our many visits to Nice. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ANDREW - 15 November 2021
" It is essential in NICE to know Keddy = Europcar so you can pick up the keys. All went well. "
" The only slight problem was the absence of signs in the car hire area and nobody other than Europcar knowing it was the same as Europcar "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by SIMON - 08 November 2021
" All round satisfactory "
" Efficient and courteous staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
NICE, FR - Reviewed by LUKE - 07 November 2021
" All great thanks, nice car and good service. "
" All good as usual and Goldcar were excellent on this occasion too. Thanks. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ANDREW - 05 November 2021
" Always works "
" Fine "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NICE, FR - Reviewed by CHRIS - 31 October 2021
" Autoeurope are fine, I always use them when in Nice "
" Counter staff excellent, helpful & friendly Staff in car park preparing vehicles not interested in helping find vehicle or showing customer around it, pointing out scratches and minor damage, like other companies. Vehicle supplied without water in the window washers. Caused me a driving issue at the time, and inconvenience stopping to find water. Made me worry about what else may have have been prepared sloppily - ie maintenance. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 3
NICE, FR - Reviewed by SIMON - 26 October 2021
" I hired a 'non-standard' car and I thought your choice of premium vehicles was great. Keep it up. "
" I hired a 'non-standard' car and I thought your choice of premium vehicles was great. Keep it up. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by SHRAVAN - 25 October 2021
" Best value car rental "
" Courteous and efficient "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
NICE, FR - Reviewed by DENNIS - 17 October 2021
" V happy with Autoeurope "
" Took two hours to pick up car at Nice airport because of crowd. Otherwise excellent "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by MICHAEL - 13 October 2021
" Autoeurope site easy to use and always good value "
" We arrived slightly early but were told to wait 20min because the system would not allow release of our car. Annoying. Worse was on return of the car ,which we cleaned as usual, as they accused us of scratch damage on the car. Was not the girl's fault but whoever in Herz took the photos of the car before our rental didnt record it. Fortunately, I later discovered that I had taken a photo at the airport which showed the damage. Staff were then happy to revoke the bill. Just 2 days back so there is still chance it might. arrive!! "
Overall Value: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 3 Condition of the Vehicle: 5
NICE, FR - Reviewed by IAN - 13 October 2021
" SO SATISFIED WITH SERVICE THAT HAVE BOOKED FOR NEXT TRIP In DECEMBER "
" Good service at competitive rates "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
NICE, FR - Reviewed by SR - 04 October 2021
" Still the best in the car hire business. Great prices and good service. I always chose auto europe. "
" Good service in Nice. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by GEOFFREY - 24 September 2021
" Used over the years and always straight-forward and efficient. "
" Apart from the normal wait for a free desk (about 20 mins on this occasion) everything at Avis in Nice airport at terminal 2 was extremely smooth and a very pleasant member of staff - speaking English where necessary. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ANDREW - 23 September 2021
" Website is easy to use and good vehicle choice. Car hire was hassle free. "
" Straightforward car rental- once we found it- and car was a very smart Fiat 500L. Drop off was also easy - no queue, and everything satisfactory "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ALAN - 20 September 2021
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DIANA - 14 September 2021
" Perfect "
" Lovely girl on reception. Really easy process. Excellent experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JIM - 29 August 2021
" Nothing to complain about, all good. "
" Convenient and easy, great overall! One thing: it was not completely clear where the after hours drop-off place was. Perhaps providing exact coordinates/address for the parking space would be a helpful for future customers. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
NICE, FR - Reviewed by GLORIA - 24 August 2021
" Staff very helpful "
" Great service from Avis but expensive this year. "
Overall Value: 2 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JONATHAN - 18 August 2021
" very smooth car hire experience. "
" very good company. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by SANDIS - 17 August 2021
" all went as planned "
" great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
NICE, FR - Reviewed by MARK - 10 August 2021
" Auto Europe clearly presented my best options and it was easy to book. "
" Excellent service, fast efficient and firendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ARNALDO - 05 August 2021
" Overall, a very good experience "
" I found she was not happy when I said I did not want their own insurance. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by AUSTEN - 29 July 2021
" Used AutoEurope many times. Will no doubt use you again! "
" Overall great experience (if not the cheapest deal!) Small improvement would be to signpost Keddy with the other company names at Nice. If you don't know it's part of Europcar you may have an issue. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
NICE, FR - Reviewed by ANDREW - 23 June 2021
" Positive experience. "
" In general a very good experience. Had some concerns that some of the (minor) damage to the car at collection was not listed on the paperwork but was advised to take photographs and send these to Europcar if there were any issues (there were none) "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NICE, FR - Reviewed by KEVIN - 27 December 2020
" Very efficient. Very serious & professional "
" Attention to detail was reassuring "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by MICHAEL - 26 August 2020
" Would definitely recommend and personally use again. "
" Everything was easy quick and efficient. The only improvement - the instructions directs you to Hertz in the terminal and it is no longer there. Car was very good, friendly service - would definitely use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by BENJAMIN - 18 August 2020
" Easy to use and book... great value for money "
" Outstanding customer service and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JOANNA - 18 August 2020
" Faultless, accommodating, professional. 100% "
" Fantastic experience. Wonderful staff, so accommodating. Couldn't recommend more highly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DAVID - 18 April 2020
" Very efficient cancellation and refund process in these very difficult times. "
" Very efficient cancellation and refund process in these very difficult times. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ALAN - 12 March 2020
" Very good car and very good and polite service from Sixt "
" Excellent service all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ROB - 12 March 2020
" Always excellent and keenly priced "
" Efficient and vfm "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ROGER - 03 March 2020
" Very friendly and efficient service "
" Very pleasant experience on collection and drop off. No problems. Very efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NICE, FR - Reviewed by JOHN - 02 March 2020
" First class service "
" First class service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by IAN - 26 February 2020
" First time used and worked well. "
" Really quick and easy pick up and drop off. Pleasant staff, good car, happy with service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by SIMON - 07 February 2020
" Very efficient service. Thank you "
" Very efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ELIZABETH - 06 January 2020
" Always good choice of cars and easy to cancel or amend if necessary "
" Quick and efficient service from personnel at Enterprise and all very easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ALISTAIR - 05 January 2020
" Excellent "
" Yves at Goldcar was excellent and the automatic key pickup a gamechanger "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by SIMON - 31 December 2019
" As always, a very efficient and reasonably priced service. "
" Very happy for the entire experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by EDNA - 20 December 2019
" Easy to navigate and check prices and good to be able to see who the car rental company is "
" The pick up is great as they have someone greet you and look at car together, always very helpful, From counter staff to drop off enterprise are the best "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DEREK - 29 November 2019
" AE have never caused me any problems. Always a good selection of cars and prices. Also an easy cancellation process when necessary. "
" Counter and drop-off were both a bit slow - probably due to lack of staff. Otherwise all good. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
NICE, FR - Reviewed by BERNARD DOUGLAS - 21 November 2019
" Good choice, price and options especially zero excess on insurance "
" Friendly efficient checkin. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NICE, FR - Reviewed by SANCHO - 11 November 2019
" All went very well. With no surprises. "
" Thanks to Miguel, and all team for all the facilites. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by PHILIP - 11 November 2019
" Good experience "
" Good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NICE, FR - Reviewed by IAN - 07 November 2019
" Have used Alamo earlier this year, excellent service. Good cars. Thanks "
" Auto handbrake on Jeep Compass needs explaining, but sorted a day or two later. Otherwise excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by KEITH ROBERT - 07 November 2019
" easy booking arrangements "
" Trouble free hire with good service "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
NICE, FR - Reviewed by GILLIAN - 02 November 2019
" Excellent service! "
" The staff could not have been more helpful, pleasant and polite. I wouldn't go anywhere else to hire "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by GILBERT - 31 October 2019
" No problems in pick-up and return, minimum admin delays "
" Nice guy on the desk at arrival in terminal 1 who arranged pick and return for us from there rather than sending us to terminal 2 rental park as per our instructions "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by STEPHEN - 25 October 2019
" All went well "
" Smoothe pick up and return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DAVID - 24 October 2019
" Just great "
" Alamo/Enterprise. Allied me at home Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ROBERT - 21 October 2019
" All very easy from placing the order to picking up the car and dropping off at the end of the rental "
" So easy and hassle free "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DAVID - 20 October 2019
" very professional service and freindly staff. "
" nice little car..just what we needed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by FRANK - 14 October 2019
" excellent service & good car "
" excellent service & good car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by COLM - 11 October 2019
" Great service friendly agent at the airport.Funny and informative "
" Great service friendly agent at the airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by RICHARD - 10 October 2019
" An easy site to navigate giving good information and clear choices. "
" We were under mild time pressure to clear Nice Airport and get to our destination in good time so it was heartening that we didn't have to wait long in the queue to collect our hire car from T2. The member of staff processing our reservation was helpful and quick without rushing through the process and the instructions to locate our car were clear. On return, the signage to the Avis channels was too abrupt and we overshot but an Avis crew member was more than helpful shepherding us to the correct channel. Thank you Avis "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
NICE, FR - Reviewed by JULIA - 09 October 2019
" A smooth and helpful operation. "
" I found the staff at Sixt very pleasant and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JAMES - 05 October 2019
" I've used Auto Europe a lot over many years. In my view you are the best - easy booking, good prices, great service "
" The reason for the high scores is largely circumstantial: it is low season and there was no delay at pick-up or drop-off. It is usually the waiting and slow processing that annoys me about car rentals. It's not just Avis - all suppliers are the same. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by NICHOLAS - 02 October 2019
" Not the first time I've used auto-Europe and it won't be the last. Easy process, clear information and paperwork, good prices. "
" Good service, no pushy sales, good car, easy admin, attentive roadside assistance when I got a flat tyre.. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DEREK MALCOLM - 01 October 2019
" Great car hire experience, will definitely use Auto Europe in future. "
" Easy pick up and return. A* "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by SHRAVAN - 30 September 2019
" I always find the best car rental deal! what more can you ask for ? "
" Great value, convenient location, professional service ! "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NICE, FR - Reviewed by ALAN - 29 September 2019
" Smooth handling from start to finish. Thank you. "
" Did not like the Jeep Renegade. Too complicated a vehicle and instruction manual in French only. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
NICE, FR - Reviewed by JOANNE - 27 September 2019
" Very organised and great communication - will use again and recommend "
" No queue and excellent customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by STEVEN - 26 September 2019
" Will use again ! "
" All good for the money. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DOUGLAS - 19 September 2019
" posative all the way "
" every thing went smoothly and pleased to have no quesposative all the way on arrival "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JOHN - 18 September 2019
" Overall very satisfied "
" Trouble free collection and return and reasonably priced hire "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by STUART - 18 September 2019
" Newish car under 30k miles. Drove well. Happy with the service. "
" Great staff and easy enough to find. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by STEPHEN - 16 September 2019
" The queuing time was very short and check in very efficient. Europecar has definitely improved considerably over the years. "
" The check in was the quickest ever. Everything seems a lot more organised and removes the stress out of that part of the holiday. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by KENNETH - 14 September 2019
" All went as expected and as usual..... good selection of car choice and price from auto Europe "
" Always courteous and helpful..... our provider of choice "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NICE, FR - Reviewed by LARRY - 09 September 2019
" Overall an excellent hire "
" Europcar is generally my preferred option when a deal is offered making the price competitive. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by CLIVE - 09 September 2019
" Autoeurope always if good service and costs matchbthe initial quote. It would be better to add an extra driver when booking at a nominal cost "
" Good customer experience friendly staff efficient pickup and drop off "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
NICE, FR - Reviewed by HELEN - 07 September 2019
" Would certainly recommend. "
" Was great from start to finish. Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by SONIA - 05 September 2019
" Great experience every time. Always seem to be the best value around and very convenient if you need to cancel or change your booking nearer the rental date. "
" Great experience every time. Always seem to be the best value around and very convenient if you need to cancel or change your booking nearer the rental date. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by KENNETH - 05 September 2019
" Easy to use website and good product "
" Excellent service, helpful staff and good car. Always our first choice supplier if possible "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by GEORGE - 05 September 2019
" best ever service yet "
" the car was brilliant and great value. The guy when we collected was so good and great with our kids. the guy who gave us the car seat went above and beyond and fitted the seat and fetched the car for us. excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NICE, FR - Reviewed by IAN - 04 September 2019
" Great service "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JANET - 02 September 2019
" Already booked for next time "
" Very happy with everything... already booked for next time "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by HUGH - 02 September 2019
" Got the car we booked and loved every minute. "
" Great experience - friendly and efficient staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by LEIGHTON - 02 September 2019
" We've used Autoeurope for many years and happy as a go to place to book a car, also having tried some others. "
" Good car, no problems once picked up, but the longest and slowest queue we'd ever experienced in Nice Airport. An hour we would guess. Several staff dealing with one french person for a long time in a jolly relaxed way, lots of wandering about, and discontent in the queue. However, the person who served us was good and the car was fine.Check back was quick. "
Overall Value: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JOHN - 27 August 2019
" Friendly helpful reception, swift and easy transaction, lovely clean high quality vehicle. "
" Great vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ALAN - 27 August 2019
" All straight forward & simple. "
" Easy to find, pleasant staff, choice of vehicle Inc larger vehicle (jeep Renegade) at no extra cost. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by RUSSELL - 26 August 2019
" Every aspect from reservation to dropping the car off back at Nice airport was very efficient and easy. "
" Everything about our car rental was easy from booking the car to drop off. No problems at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by WILLIAM - 24 August 2019
" Everything was very good. Suggest that you provide a detailed map of the location to help future renters "
" Everything was very good. The only problem I had was trying to find the drop off office after the rental. I think a detailed map of the drop off area with instructions of how to get there from Nice would really help Many thanks Bill Lyons "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JOHN - 18 August 2019
" A good experience. "
" Very friendly and fair. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DAVID - 15 August 2019
" Plenty of booking options "
" Everything was very smooth, friendly staff "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
NICE, FR - Reviewed by ABIGAEL - 13 August 2019
" I've used Firefly once before which is why I choose them again. Would definitely recommend them and use them again. "
" The staff were friendly and professional both when picking up the vehicle and returning it. It was a very speedy process as well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DAVID - 13 August 2019
" Good Company- good cars and staff "
" Good Company- good cars and staff "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DEVICA - 04 August 2019
" Friendly and efficient staff. "
" Friendly and efficient staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by MARTIN - 31 July 2019
" Overall very good. Thank you! "
" Overall very good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
NICE, FR - Reviewed by NORMAN - 30 July 2019
" First time we have used Autoeurope, will use again! "
" Have often used Interrent and have always been satisfied with their service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by KIERAN - 28 July 2019
" very good and helpful staff "
" Friendly helpful staff. Entirely positive experience all round with the entire service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by SIMON - 25 July 2019
" Good staff and pleasant car to drive. "
" The staff were very friendly and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by STEPHEN - 23 July 2019
" Super little car for dawdling around the narrow country lanes of Provence "
" Efficient friendly and cheap "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by NOEL - 23 July 2019
" Very good service. Kiddy is Eurocar. "
" Excellent. Eurocar looked after us "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by GARY - 20 July 2019
" Generally very good.. "
" Easy to deal with.. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NICE, FR - Reviewed by DES - 17 July 2019
" Good overall service "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
NICE, FR - Reviewed by FRANCIS - 17 July 2019
" Nothin more to say. It all worked out just fine! "
" We have rented Interrent Cars a number of times at Nice and Glasgow and Fuerteventura and have been entirely satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NICE, FR - Reviewed by MICHAEL - 10 July 2019
" Overall everything went well with the hire "
" Absolutely fine although there was the usual pressure sale for further insurance cover at 20€+ per day!! "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
NICE, FR - Reviewed by PAOLO - 10 July 2019
" Website easy to use and always receive quick response on booking requesr. "
" I booked several times with Interrent and I always receive an excellent customer service on pick up and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by NEVILLE - 09 July 2019
" Overall my experience with both the booking and the fulfilment was very good. Thank-you. "
" My experience was very good particularly at drop off as it was very busy but the staff dealt with the return in a very efficient manner. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
NICE, FR - Reviewed by EDMUND - 05 July 2019
" Very quick efficient and friendly service "
" Thank you everything was perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by PHILIP - 02 July 2019
" Very agreeable service from Auto Europe. Great selection of cars and I have used them for 10 years without problem. "
" All good, Car excellent and staff very helpful. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JAMES - 30 June 2019
" Staff friendly and helpful. "
" All went well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ANDREW - 29 June 2019
" I always already recommend you to friends and family. That is a review in itself! "
" Antoine was efficient friendly and kind at Nice rental office. Good car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JONATHAN - 27 June 2019
" Would recommend "
" Efficient friendly service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DERRICK - 22 June 2019
" Cheapest by a long way and was perfectly fine "
" All good, the Interent Nice airport pick up and drop if away from the others but once you know what you are doing it is fine. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
NICE, FR - Reviewed by MARTIN - 21 June 2019
" get a great deal "
" worked well, no waiting "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ROBERT - 21 June 2019
" Very reasonable rates "
" Excellent customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JOHN - 21 June 2019
" Happy with auto Europe.. "
" Slow staff at collection point. Sent to wrong car. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
NICE, FR - Reviewed by HENRY - 17 June 2019
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ALAN - 07 June 2019
" No problems "
" Very good service and good car but a little pricey "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by SIMON - 29 May 2019
" Excellent "
" Excellent service through Europe Car and new vehicle very help full staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JOHN - 21 May 2019
" Unfortunately, because of a dates mix-up, I didn't show up. But my mistake was dealt with very well by Auto Europe. "
" No problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by MIKE - 17 May 2019
" Would always prefer Firefly on service throughout. "
" Excellent service throughout "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by VICTORIA - 10 May 2019
" Small print regarding extra charge for taking the car over a border would be my only complaint. "
" Service was professional and very quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JEREMY - 09 May 2019
" Faultless and even got an upgrade "
" The girl on reception, the guy who showed us around the car and the guy who took the car back at the end of the holiday were all amazing! They had all obviously been to the same school of customer service. Their friendliness was very refreshing! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ALAN - 02 May 2019
" At just over £10 per day over Easter to get the latest Peugeot 208 model with all the extras including navigation from a top ranking company was simply incredible. "
" Excellent car and amazing value. Staff were very helpful and courteous. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by WARWICK - 30 April 2019
" Generally a good experience "
" Everything was perfect, your team were professional and the car was clean and the process was efficient. The return was also efficient. We chose enterprise because they were the best value for money on this occassion. I hope your prices remain competitive for the next time we book! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by SARAH - 27 April 2019
" Thanks "
" Thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by MAURIZIO - 26 April 2019
" great kind service, hassle free "
" Smooth process, everything worked well, they had two cars I could chose from, both in excellent conditions, the service was fast, courteous and impeccable. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DAVID - 29 March 2019
" After numerous car hire in Spain (not with yourselves) we were pleased to experience smooth transaction from pickup to return Very pleased. "
" Very polite and efficient at pick up and at reception. offer of choice of vehicles which we did not anticipate, although we stayed with the initial booking. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by KEITH - 29 March 2019
" As above "
" Fantastic no queuing absolutely perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NICE, FR - Reviewed by SARAH - 27 March 2019
" Very efficient at extending my rental period as I missed my flight with complete road closures due to Macron and xiJinping's visit !! "
" Not much queuing . Great hybrid car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JOHN - 23 March 2019
" Good throughout "
" Enjoyed driving the Fiat 500 Pick up and drop off both efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by PIETRO - 02 March 2019
" very satisfied "
" very good, drop-off employees very kind "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ALAN - 01 March 2019
" Less than £60 for 4 days car hire in Nice. Can hardly complain! "
" very quick and courteous staff on both pick up and check in "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ANDREW - 25 February 2019
" Exceptional service "
" Excellent vehicle and extremely professional staff and service. Very impressed "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by SIBYLLA - 25 February 2019
" I find Firefly at Nice airport to be a friendly and efficient company. "
" I always find the Firefly staff to friendly and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by PAWEL - 23 February 2019
" New car, great service! "
" Very friendly staff, great service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ALAIN - 20 February 2019
" good web site "
" good and efficient service "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
NICE, FR - Reviewed by JAMES - 20 February 2019
" Excellent service "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
NICE, FR - Reviewed by ANGELO - 10 February 2019
" Very good "
" Very good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by BERNARD - 25 January 2019
" Always first class, simple procedure and great value. "
" We paid a small sum for an upgrade to an Opel Insignure we got an Astra. The car was dirty on the outside. Offered free 2nd driver/upgrade next hire "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NICE, FR - Reviewed by PATRICIA - 24 January 2019
" no issues "
" Very helpful staff, no wait, clear instructions, clean car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by CATHERINE - 19 January 2019
" I am a longstanding client very satisfied with the whole experience every time, thank you "
" They are not easy to find on 3rd floor of parking 6 in Nice, badly signed, but now I know it will be easier. The little car was fine but dirty outside having been left in the elements and more inconvenient there was no water in the windscreen washer, I did mention it to them when I left the car and they took good note of it. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NICE, FR - Reviewed by JAMES - 10 January 2019
" Very good value hassle free car rental probably the smoothest I've experienced, I will definitely be using them again. "
" The young girl behind the counter when we collected the car was most helpful and very nice. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JONATHAN - 10 January 2019
" easy "
" great price and booking process "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ANDREW - 09 January 2019
" Never had a problem with Auto Europe and I have always found their customer service excellent. "
" Interrent is now part of GoldCar, I recently rented a car through GoldCar and despite the GoldCar representative confirming the car was returned in the same condition as when rented out, they tried to put a charge on my credit card of circa £220 for "damage" - which my credit card company disputed and the claim was rejected. So I am very wary of them and their sharp practices. Upon renting the vehicle I was provided with the normal pre-printed sketch showing the dents etc. There were 3 "x" on the document, upon looking carefully at the car I noted a further 10 scratches and dents. As I walked back to the rental office the representative (who saw me looking very carefully at the car) immediately said to me "Ah you noticed all the scratches and dents". He accepted all the additional "x's" I placed on the form without even inspecting the car; so I believe I was being set up for a large claim. Upon returning the car, I asked the 2 people there to confirm that it was returned in the same condition as when rented out - both said they did not have the authority and I would have to wait for their colleague. 10 minutes later he appeared and confirmed in writing there was no problem with the vehicle and wrote "RAS" on the form (French for returned OK). I would further add that after renting the car, they send an email with the original sketch re the condition of the car which of course is incorrect as they should send the sketch with all the marks, which is a little misleading and again bad practice (in my opinion). Given I have an annual zero cost excess insurance policy I have no problemu sing a cheap and cheerful company like Interrent and Firefly but it is the hassle factor which is annoying. But if you can put up with this, then paying 1/3 of the cost with Sixt etc. is good value. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 4 Condition of the Vehicle: 4
NICE, FR - Reviewed by BRUCE - 07 January 2019
" I have found over years of using Auto Europe that they will always go out of their way to make your car hire a pleasant experience ....they have never failed me "
" Professional and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ALISON - 04 January 2019
" Always had good service "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JOHN - 30 December 2018
" I always use Auto Europe for car hire. Always had a good experience. Cost is competitive and service efficient. "
" Flight was delayed from London to Nice and got to to the budget desk at 0100. Desk staff were courteous and efficient. Very impressed. Almost new economy car provided. Everything was good. Check in was also efficient. Excellent experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by PATRICK - 24 December 2018
" will use you again "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ANDREW - 12 December 2018
" Very easy from start to return thank you "
" Brilliant "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JOHN - 03 December 2018
" Excellent price for this rental but again, this depends on the time of year, "
" All depends on the time of year. For my November rental there was no waiting time for the pick-up. In summer, it took nearly two hours. But at both times the drop-off was very efficient. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
NICE, FR - Reviewed by GAETANINO - 01 December 2018
" Fast and easy transaction. "
" As always great service. Polite and friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by CLAIRE - 30 November 2018
" Smooth pick up and drop off "
" As expected "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ENDA - 29 November 2018
" Tres bien "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ALAN - 29 November 2018
" A very good car hire company "
" I was very pleased with their service. Their staff at both check in and check out were very friendly and helpful and the car they gave me was in very good condition.. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by MARNEY - 28 November 2018
" I am a frequent long term renter in Nice. I really wish I had a long term option to rent for months rather than weeks. I have recommended Budget to all of my visiting friends. "
" Budget is consistently excellent- everything is fully automated at check in and check out. Staff are delightful. They are more expensive than other rental companies but their service and demeanor are superb. Bravo Budget! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ALAN - 25 November 2018
" Overall I like the revised search experience, but I don't like the fact that the compact class is bundled in with very small cars in the "small" category. This does not suit a European audience. "
" Very efficient pick up and drop off. One item of minor damage was not listed, but I took a photo and this was accepted without problem on my return. I book very regularly with Hertz because I trust them to behave responsibly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NICE, FR - Reviewed by KENNETH - 15 November 2018
" EASY TO USE AND GOOD PRICE "
" `ALWAYS USE ENTERPRISE IF WE CAN - EFFICIENT AND FRIENDLY STAFF AND VEHICLES IN GOOD CONDITION "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by SUSAN - 12 November 2018
" Good "
" Good experience. Helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NICE, FR - Reviewed by CHARLES - 07 November 2018
" Really great "
" As always, a great service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ALUN - 06 November 2018
" I always use auto Europe primarily because the rate includes cover for the excess charge and I know it works because on one occasion Inhad to claim when the vehicle suffered minor vandalism I also like your reminders with a phone number if assistance is required. Very good Keep it up "
" An easy experience although in France all reception staff seem to answer the phone even when dealing with customers which extends the time of the process unnecessarily "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
NICE, FR - Reviewed by LARRY - 04 November 2018
" Overall well satisfied with this hire. "
" This was a first hire for me with Enterprise and was particularly good with all aspects going well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by OLIVER - 29 October 2018
" Good service, car was in good condition. Polite staff "
" Good experience. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
NICE, FR - Reviewed by JULIA - 26 October 2018
" All good "
" Efficient friendly staff. Car was in good condition apart from a mark on the windscreen left from a sticker. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NICE, FR - Reviewed by PETER - 11 October 2018
" As always Auto Europe make hiring a car abroad very easy "
" Very easy and painless process. The were a few bumps and scrapes on the car and if not for this the score would have been perfect tens. I would strongly recommend SIXT great service for a good price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NICE, FR - Reviewed by CHARLES - 10 October 2018
" Couldn't have been bettered "
" Very very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by SHALIKA - 03 October 2018
" It was very satisfactory "
" No issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by MORRIS - 02 October 2018
" Very smooth driving experience. "
" Charming staff at collection and drop off. Excellent car. Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by GARY - 01 October 2018
" nice welcome and dint have to wait long "
" Smooth from start to finish "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by STEPHEN - 29 September 2018
" Always good options. "
" Very smooth operation. I would like the option to provide all info on line so I can avoid the queues "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by MARTIN - 23 September 2018
NICE, FR - Reviewed by PETER - 21 September 2018
" 1st time I have used this company and was well satisfied. Was expecting a Renault megan but got a Toyota Avensis estate which was lovely to drive. This was a nice surprise considering what we paid for the hire. "
" Everything went smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by LIONEL - 20 September 2018
" Thanks "
" Good staff. It would have helped to have had a better map "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by STEPHEN - 17 September 2018
" I have used Auto Europe for a number of years and have always found the car hire to be trouble free and in line with what I expected. "
" Quickest I've know dealing with paperwork. Staff as always polite. Car higher speac than anticipated. Very pleased. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by MARY - 10 September 2018
NICE, FR - Reviewed by MARTIN - 10 September 2018
" Very satisfactory. "
" Firefly are very efficient and helpful - to be recommended! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by STEPHEN - 06 September 2018
" Very good , well priced and would recommend to all "
" Very good , well priced and would recommend to all "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ALAN - 06 September 2018
" Very pleased with this hire. I was upgraded without charge. "
" Excellent car and good and efficient staff service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JEROME - 04 September 2018
" Fast and easy hire / vehicle return with great value for money! "
" Fast and easy hire / vehicle return with great value for money! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by CHARLES - 03 September 2018
" Autoeurope have been consistently good and I regularly recommend them to people "
" The only problem was the queue to collect the car which took an hour and a half - much much too long. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NICE, FR - Reviewed by PHILIP - 02 September 2018
" Likely to yours your again "
" Rental car was ok "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 7
NICE, FR - Reviewed by ANDREW - 02 September 2018
" Really helpful staff and efficient. "
" Really helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by PETER - 01 September 2018
" Clearly explained petrol policy and which option was the cheapest. "
" Friendly staff with easy location to pick up/drop off the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DHEERAJ - 30 August 2018
" Very quick service . No hassle . "
" It was great experience, good customer service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by NICHOLAS - 26 August 2018
" Value Easy Great range of vehicles "
" Very easy Great value great choice Friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ALIREZA - 23 August 2018
" Overall good apart from initial misleading information at the start of rental period "
" The staff tried to sell me an unnecessary package although I have already paid for zero exess. They cunningly tried to misinform me about my rental condition . Luckily and thanks to auto europ customer service staff on the phone, I have avoided extra payment at the counter on my first day. "
Overall Value: 10 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NICE, FR - Reviewed by MAURICE - 22 August 2018
" Very good "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by PAUL - 21 August 2018
" All in all great experience, very little queues and was easy to return car. "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NICE, FR - Reviewed by DAVID - 20 August 2018
" Very pleased "
" Efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JULIA - 16 August 2018
" All good "
" Helpful staff and good quality car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ALAN - 15 August 2018
" I would highly recommend Budget at Nice Airport. Vert good value. "
" Very efficient and convenient. Car was excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by CLIFFORD - 13 August 2018
" I always use Auto Europe for my overseas car hire. "
" Greeting at desk on arrival, car pick up and drop off were all very friendly, courteous and efficient. The exterior of the car was washed but not finished to the normal high standard. Overall excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NICE, FR - Reviewed by DIANE - 11 August 2018
" Always pleasant and helpful on the phone. "
" The agents were extremely helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DOMINIQUE - 08 August 2018
" Very positive, went without a glitch. "
" Very professional and quick. I was very happy with the quote and terms. Don't go for the cheaper alternatives. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DAVID - 06 August 2018
" Would recommend fully "
" Easygoing stress free brilliant staff and service was excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ROBERT - 05 August 2018
" Smooth process at both collection and drop off "
" Friendly efficient service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by PETER - 02 August 2018
" Works well, good cancelation policy and often the best deals. "
" No queues, no hassles - good car. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
NICE, FR - Reviewed by JAMES - 31 July 2018
" Top notch, would defo use again. "
" Very quick picking up, polite staff who spoke very good English. Car was in great condition and for the cheapest they had was just what we needed. Drop was equally as quick, aside from the confusing parking entry system I'd highly recommend. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by GAVIN - 30 July 2018
" 1st class "
" Great deal. Good service all round. No hidden extras "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by PETER - 29 July 2018
" Slightly dislocated from Terminal 2 but worth the walk ! "
" Very pleasant staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DAVID - 28 July 2018
" I have used AutoEurope for the last thirteen years or so hiring card three to five times per year..usually from Nice Airport I have always found their service to be first class and often recommend them to friends "
" Excellent I am always very happy both with Auto Europe and with Budgeting u "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by BARNARD FORTUNE - 26 July 2018
" Great service by Auto Europe "
" Took an hour to pickup the contrat and a further 15min to pick the car. One of the worst experience "
Overall Value: 9 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 6
NICE, FR - Reviewed by HEATHER - 26 July 2018
" A good experience except for the pick up "
" Picking the car up took at long time "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DAVID - 25 July 2018
" Efficient service and no complications. Good value. "
" Efficient service and no complications. Good value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NICE, FR - Reviewed by ANDREW - 25 July 2018
" All good "
" Took ages to collect car at Nice "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by CRAIG - 23 July 2018
" Easy collection and drop off - a free upgrade as well "
" Easy collection and drop off - a free upgrade as well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ANDREW - 18 July 2018
" I find that I can always get the best deals with Autoeurope. "
" Very pleasant people behind the counter, everything went very smoothly and I was very satisfied with the whole experience of dealing with Interrent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by RICHARD - 17 July 2018
" Good experience "
" Had to wait a while to get the car but everything else was fine. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by CATHERINE - 17 July 2018
" Staff were fantastic, collection and return were quick and efficient. "
" Excellent experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ZORA - 13 July 2018
" Very efficient service on collection and drop off. "
" Very fast precessing and extremely efficient agent on collection. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by RICHARD - 10 July 2018
" Easy to use and very efficient and helpful "
" Very good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by MARTIN - 08 July 2018
" Excellent all round "
" Excellent service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DAISY - 02 July 2018
" No complaints - very efficient. "
" Located a bit further away, but very efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by KEITH - 21 June 2018
" Liked the fact that the price could include damage excess insurance. "
" Difficulty locating the office. Directions need to be more detailed. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
NICE, FR - Reviewed by MARK - 19 June 2018
" All good. "
" Nothing negative to say. Quite a small desk at Nice airport which led to queues and a wait to collect, but that's all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DAVID - 17 June 2018
" We have used Alamo at Nice airport for many years and never had a problem. "
" We have used Alamo at Nice airport for many years and never had a problem. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ZANIS - 14 June 2018
" Very good experience, smooth and quick, will definitely use it again! "
" Very good experience, smooth and quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by DAVID - 13 June 2018
" Lovely car very new "
" Got a free upgrade! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by LUKE - 13 June 2018
" good value, voucher worked fine "
" brand new car, quick and efficient pick up/drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NICE, FR - Reviewed by CHRISTOPHER - 12 June 2018
" Overall it was excellent! "
" Great service and the lady who checked us in convinced me to take the additional insurance and as it turned out I am so glad I did! Would definitely use you and recommend you again! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by ANDREA - 21 May 2018
" Gear all round from booking to drop off "
" Excellent service. Brand new car. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JOHN - 20 May 2018
" Would use company again if the price is right "
" Quick collection no problem with car While it was only a small car it was easy to park Good car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by STEPHEN - 16 May 2018
" I rarely look elsewhere as your rates are good and customer service good as well. "
" Very efficient and nearly brand new car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by MARC - 11 May 2018
" Ok overall "
" Fair "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
NICE, FR - Reviewed by YILMAZ - 10 May 2018
" Thank you! "
" All perfect! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by NADIM - 10 May 2018
" A1 service "
" Fine crew. Fine car. What more can one expect. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NICE, FR - Reviewed by JOHN - 24 June 2015
" Always have a good deal at a reasonable price. "
" The car was booked for 18:00 hours, it was 19:27 when I eventually got the keys. The inspection of the car was hurried and not as thorough as it should have been. On the return of the car (DD-061-RC) the inspection showed a long scratch along the offside door and front wing. This was a very fine scratch and not very deep and could have been there when I picked up the car, or someone unknown had (keyed the car). I am awaiting the output of this. It should be made clear that the desk for picking up the keys is actually in terminal 2 and not with all the other hire car providers. Also the parking of the cars is about half a mile from the terminal and again not with the other providers. "
NICE, FR - Reviewed by LAURENCE - 13 June 2015
" Very good. "
" Pick up and drop off worked perfectly, car exactly as requested. "
NICE, FR - Reviewed by WILLIAM - 11 June 2015
" All good, easy booking , good price, Happy ! "
" Great Staff Great Car Great Service "
NICE, FR - Reviewed by JANE - 10 June 2015
" Great value lovely fiat "
" Great! "
NICE, FR - Reviewed by CLIVE - 09 June 2015
" As always top service from yourselves and also from Citer, well done and keep it going. "
NICE, FR - Reviewed by MARGARET - 03 June 2015
" Firefly were good, no pressure re "extra" insurance. Location of car was easy to find as was the return process. I shall definitely be using Auto Europe in future. Very helpful Firefly staff. "
" As above "
NICE, FR - Reviewed by JOHN - 28 May 2015
" Very good "
" Excellent "
NICE, FR - Reviewed by ANITA - 06 May 2015
" The initial booking was ok and straight forward however on arrival at Nice airport it became unclear which company was providing the car. We headed to the main car hire area only to find Keddy not there, having headed back to the Terminal we were told that Keddy was part of Europcar, so we had to go back to the original desks we had just come from. This transition was all the more awkward given that I had my bicycle with me and was transporting it around the airport. "
" See above details. Once we found out Keddy was in fact Europcar the service from them was good. "
NICE, FR - Reviewed by PHILIPPE - 27 April 2015
" Come up with best deals clearly with all the different rental options. "
" I do many car hire for business and Enterprise come in with the best service ever!! First time with them and always with them from now on.. "
NICE, FR - Reviewed by JEANNE - 22 April 2015
" Excellent staff and service, explanation was very good - The hired car was good to drive Very happy with Alamo & will book with them again. "
" as above "
NICE, FR - Reviewed by VIVIENNE - 21 April 2015
" Hired from Citer, they checked the car with me , car was 3/4 full so they altered the paperwork. nice clean low mileage C3 . Drove well , on checking back in they had people available and it was done in minutes. "
" Excellent well done! Such an unusual car hire experience "
NICE, FR - Reviewed by TERENCE - 21 April 2015
" consistently good service "
" First class service at every level "
NICE, FR - Reviewed by ANTHONY - 20 April 2015
" very good Enterprise excellent "
" Excellent "
NICE, FR - Reviewed by JOHN RICHARD - 14 April 2015
" very courteous and helpful call centre "
" extremely efficient; short waiting time and excellent check in/out "
NICE, FR - Reviewed by ROBERT - 09 April 2015
" Good service all round. Flight to Nice landing delayed 2 hrs and Citer were waiting just for us until we arrived at there desk about 1am "
" As above "
NICE, FR - Reviewed by SHRAVAN - 05 April 2015
" Excellent value for money and very pleased with service provided by Enterprise Car Hire at Nice Airport. "
" Car was provided by Enterprise not Alamo. "
NICE, FR - Reviewed by ANTHONY - 30 March 2015
" No problems at all with Auto Europe, good service we have used you many times before. Citer very poor. "
" Citer was very poor, so slow at getting the car, we had already done all the paperwork online but it still took us two hours to get the basic car. After queing for ages we then had to queue again while they checked the car, it will be a nightmare in summer with all those people waiting, especially with children. Needs more staff and a quicker process. "
NICE, FR - Reviewed by GEOFFREY - 22 March 2015
" easy to understand website - no complaints at all! "
" Staff are always very willing to please. We never have to wait more than three minutes to be seen. We are escorted to the hire car and the assistant is most thorough in checking the car and explaining things. On the return they are quick and efficient. We highly recommend Citer "
NICE, FR - Reviewed by JEFF - 19 March 2015
" I find the booking system good and easy to use. "
" I wasn't as impressed this time with Citer as I have been in the past though I would use them again. The car wasn't as good (a Corsa) and I didn't like the way they promote the extra insurance. I notice you now offer this option. I only take it up in the busy season. "
NICE, FR - Reviewed by KENNETH - 28 February 2015
" The car hire was very efficient and went without a hitch. "
" Citer staff were both courteous and very helpful. I was offered and accepted an upgrade. The car was in excellent condition and I was very satisfied. I would happily return to hire from them again. "
NICE, FR - Reviewed by COLIN - 25 February 2015
" Efficient, good value and no problems "
" Exceptional customer service both at pick up and drop off. Good car with no problems. Citer/Enterprise service could not have been better. "
NICE, FR - Reviewed by TIMOTHY - 17 February 2015
" Did what you promised. Very happy with auto eurpe but terrible experience with citer enterprise "
" Very poor experience with returns worker claimed the 850 euro deposit because of a hubcap missing. On closer examination of the wheel rim it was clear the reason for the missing hubcap was a dented rim which had been done months before I took the vehicle for the 5 days. I am incensed that citer supplied such a defective vehicle and then blamed me and took the 850 euros. I will never use this company again "
NICE, FR - Reviewed by STEPHEN - 31 January 2015
" Enable personal data entry online at time of booking, such as licence details "
" Excellent customer service. Enable online data input to speed up process, ie. Licence data, address, phone number etc "
NICE, FR - Reviewed by IVAN - 28 January 2015
" Good, clear website - we particularly use you because you show which rental car provider is selected and this is important to us as we do not want to book with Firefly at Nice after bad experience. Also very competitive on price. "
" Pretty much our favourite rental car provider at Nice. Good efficient operation and very friendly helpful staff. Always enough staff in car park if you need help when collecting car. Noticed they seem to be making an extra effort on this recent trip - great PR. Excellent. "
NICE, FR - Reviewed by ANDREW - 27 January 2015
" Citer staff were super. Offered us water when we had to wait 10 minutes. "
" Keep doing what you're doing "
NICE, FR - Reviewed by RAY - 24 January 2015
" Straightforward booking at a competitive price. "
" Stephan was very attentive and helpful in Nice as were the staff in Carcasonne on return. "
NICE, FR - Reviewed by JEFF - 22 January 2015
" I have used Auto Europe for several years now and have been very pleased with their service. I rarely need to contact them directly but when I do they respond with positive support and are always very helpful in dealing with the hire company "
" I have used CITER a couple of times in France as well as a number of other operators. I have found CITER courteous, quick and very helpful. Though not the cheapest, their cars are good value for money and well turned out. Collecting and returning the cars is also quick and courteous. They are certainly my first preference. "
NICE, FR - Reviewed by ROY - 21 January 2015
" Ease of booking - good website "
" Excellent efficient service "
NICE, FR - Reviewed by WILLIAM - 11 January 2015
" easily managed online. "
" very well received at reception and personally taken to car where it was received together with myself when previous renters just sent me to the car pound. "
NICE, FR - Reviewed by MAURO - 05 January 2015
" This time the price was not as good as other times, but it's my fault as I've let slip away some better deals! I've realized that Xmas time in Nice is when you need to book early. "
" The reservation was for an "Economy" car so I was surprised when they offered me a Twingo, which is a "Mini" car, so I've complained straight away and they offered me a Peugeot 208 instead, which matched the reservation and that was good. Not so good that the car was not in the expected parking space so their employee had to go and search around for the car and this caused some delay: the same happened with Citer-Enterprise last time I've used them 2 months ago, so they need to improve their parking skills. "
NICE, FR - Reviewed by CHERRY - 30 December 2014
" really good and reliable "
" Very good service, super car,very pleasant staff. I highly recommend Citer "
NICE, FR - Reviewed by SIMON - 10 December 2014
" Efficient ordering process and good value. "
" Excellent customer service, high quality vehicle and a good value rental rate. "
NICE, FR - Reviewed by CHRISTOPHER - 03 December 2014
" The booking,,collection at Nice Airport and checking the car back in at the end of the hire were all excellent "
" See comments above "
NICE, FR - Reviewed by HELEN - 30 November 2014
" easy booking, clear site and prices. good selection of choices "
" excellent staff at Nice Gare, very helpful, gave us choices of cars in the range. very satisfied with the c3. also finding the car drop off at nice airport very good, excellent and speedy service. great service at good price all round "
NICE, FR - Reviewed by BETH - 26 November 2014
" Good price "
" Slightly slow at the desk but very polite Slow on car pick up in the garage "
NICE, FR - Reviewed by ROGER - 23 November 2014
" Excellent. We appreciated the facility to change our booking late in the day without additional cost. "
" The vehicle was great , the service was smooth. There was an attempt to sell us additional insurance which we did not need and there could have been a slightly better briefing on the car's controls. "
NICE, FR - Reviewed by ALEXANDER - 22 November 2014
" Booking and car rental very efficient. "
" Polite staff .very easy pick up and drop off. Highly recommended. "
NICE, FR - Reviewed by ALISTAIR - 20 November 2014
" Better directions from terminal to car hire pick-up and return. Rental companies you represent are happy to accept your involvement "
" Exceptionally good price through Auto Europe. Better than their own hire rates available. "
NICE, FR - Reviewed by KERRY - 19 November 2014
" We paid the excess waiver to auto Europe but we're not aware we would have to pay Citer the excess in the event of an accident then claim back from AE. Perhaps a misunderstanding on our part but I think it should be clearer as it held us up at the collection desk. "
" All fine except there was the confusion with the excess waiver "
NICE, FR - Reviewed by ANNETTE - 19 November 2014
" i will like to receive good and cheap offers for renting cars :) "
" good and fast service "
NICE, FR - Reviewed by MAURO - 10 November 2014
" The new search on the web site can be certainly improved. You need as many clicks to choose individual options (gearbox, insurance, fuel policy etc) and it reloads the results each time. It would be much quicker to have all the options at once and click a button to do your search once including all the options. Also, the old search results were sorted by price, whereas the new separates results by car category making more difficult to spot the best deals. The search is also much slower than the previous version. "
" It was off-peak season so I was given the opportunity to choose between 3-4 cars and some of them were diesel which was not guaranteed in the booking, so that was a bonus. The only thing was that there was not much information about each car. In my case I wanted to ideally have a diesel car with a USB port for my music but the one I chose was diesel but had a SD port instead so I could not use my USB sticks. Also the car instruction booklet was missing so couldn't figure out how to use useful things like cruise control etc. I think rental companies could offer a better service storing and sharing more information about each car's equipment. "
NICE, FR - Reviewed by AHMAD - 05 November 2014
" Everything went smooth and hassle free, Thank you "
" Everything went smooth and hassle free, Thank you "
NICE, FR - Reviewed by CLIVE - 23 October 2014
" No further comment is necessary, everything was as good as always. Well done! "
" Vehicle clean but nowhere near the full mark of diesel, pointed this out to staff who immediately offered a 20% discount off my next rental. "
NICE, FR - Reviewed by CHARLES - 12 October 2014
" Thanks and keep up the good work "
" Really delighted with this company. The staff at reception, on collection of the car but especially on the return, where we had forgotten our pink paper detailing damage which was on the vehicle on collection, were, without exception, excellent and very understanding. We are already recommending them to our friends and acquaintances. We intend to write to CITER enclosing the pink paper with our thanks for their service. "
NICE, FR - Reviewed by PETER - 10 October 2014
" Good, efficient service. Clear instructions. My telephone query was handled swiftly and professionally. "
" Friendly reception. Most pleased to get upgraded to a C4 diesel - not dissimilar to my own DS5 - which was a pleasure to drive. The 'pick- up' and 'drop-off' was quick and efficient. "
NICE, FR - Reviewed by ALEX - 08 October 2014
" Simple and efficient service. "
" Car was rather old and battered and was definitely under-powered. It was a fair walk from terminal to parking - especially as I had my 85 year old mother with me. "
NICE, FR - Reviewed by ROY - 06 October 2014
" Perfect. Another 10/10. "
" "Check in" very quick so a 10/10 here. But same story again - car dirty and tank NOT full. a 4/10. "
NICE, FR - Reviewed by PAUL - 06 October 2014
" The quality of the vehicle, the booking process nd drop off procedure were all very good. I was unhappy wth the service received whilst picking up the vehicle "
" Despite being fairly quiet the pick up process in Nice was very slow. The operator left me on more than 3 occassions to attend to other customers problems, I found this to be very frustrating. "
NICE, FR - Reviewed by JOHN - 05 October 2014
" very good staff excellent car first class "
" exellent "
NICE, FR - Reviewed by ROY - 04 October 2014
" Everything has been perfect booking through Auto Europe. A 10/10! "
" Very fast and efficient when "checking in". But the car was quite dirty when collecting and tank was NOT full. "
NICE, FR - Reviewed by ELAINE - 29 September 2014
" Would like to be able to choose diesel v petrol at point of booking. "
" (Part or Enterprise) Very helpful staff (but extremely busy when we arrived - may need to allocate more staff for the number of bookings) Most efficient return system at Nice airport - drive in right by the office, so no walking across the car park. "
NICE, FR - Reviewed by STEVEN - 28 September 2014
" No problems at all. "
" Arrived T1 at Nice - their office is only at T2, a bus ride away - a bun fight to get on the free shuttle bus. Then queued for well over an hour to get the vehicle. "
NICE, FR - Reviewed by PHILIP - 15 September 2014
" I found the the site easy to navigate and the rates were very reasonable. "
" I found the whole experience really easy and great especially getting a upgrade as they didn't have the car we asked for so we got the Mercedes e class, great car. really happy made it a great all round holiday. Thank you. Phil "
NICE, FR - Reviewed by DAVID - 11 September 2014
" Easy booking service, competitive rates "
" Very poor instructions for pick up and return. Not enough staff on desk "
NICE, FR - Reviewed by COLIN - 31 August 2014
" It took approx 1 hour to queue up and collect the car at Nice Airport - I was expecting this to be about 10 mins. However the car was fine. Returning the car went was quick and went smoothly "
" See above "
NICE, FR - Reviewed by SIMON - 30 August 2014
" Straightforward booking process "
" Apart from wait in picking car up at Nice excellent service. Clearly popular and a good choice "
NICE, FR - Reviewed by MARTIN - 30 August 2014
" Excellent service - even had an upgrade! "
" Excellent. Very fast, smooth service. We arrived earlier than expected but car was ready without any fuss. "
NICE, FR - Reviewed by STEPHEN - 24 August 2014
" The booking was simple, and very easy at the airport, returning the car was very easy aswell "
" very good, friendly people, on hand to answer questions and a good service. Someone took us to the car and checked it with us and explained everything and someone met us on the return and asked if the rental was ok, very good. "
NICE, FR - Reviewed by IAN - 07 August 2014
" A good all round service "
" A good all round service "
NICE, FR - Reviewed by ANDREW - 06 August 2014
" I was unable to find an acceptable deal on the Auto Europe website. It was only by calling on the telephone that a helpful agent was able to find the cheaper package we took. "
NICE, FR - Reviewed by KELVIN HARRY - 27 July 2014
" Very good website and helpful phone service too "
" Great service at the desk with fast pick up, but really disappointed by extra charges of approx 20 euros for what we were told was a compulsory service called fast return, which we did not chose and did not use, but still had to pay for "
NICE, FR - Reviewed by JOHN - 24 July 2014
" No complaints. Website is easy to use. I like the fact that you can now compare prices across the rental companies. "
" Rather a long wait at pick-up, but very friendly and courteous service - and I've been given an upgrade for my next booking because of the delay. Excellent service when returning the car. "
NICE, FR - Reviewed by ADRIAN - 21 July 2014
" all worked very well, thanks "
" all went through very smoothly. Pick up and drop off relatively stress free. Car was a bit scruffy but that was not really a problem for us, it did the job. "
NICE, FR - Reviewed by PETER - 11 July 2014
" Excellent service vehicle was clean and well equipped with sat nav "
" For returning customers who have booked previously keep details so pick up is more efficient "
NICE, FR - Reviewed by GEOFFREY - 11 July 2014
" Good clear website, plenty of options - works for me. "
" Very friendly staff and really efficient service "
NICE, FR - Reviewed by ALEC - 06 July 2014
" Efficient service for this last minute (day before) booking. "
" Best experience so far at Nice airport. I would definitely use Citer/ Enterprise again. Friendly, efficient staff at check out, car delivery point and return. Cannot fault them. Car was immaculately clean and no problems with it at all. "
NICE, FR - Reviewed by BOGUSLAW - 04 July 2014
" Everything was ok. There is no doubt that Auto Europe service is one of the best I have ever used. Many thanks. "
" Personnel was friendly and helpful. Many thanks. "
NICE, FR - Reviewed by STEPHEN - 29 June 2014
" Rapid help in sorting out voucher problem. "
" Very good service at a very busy reception, including handing out bottles of water ! "
NICE, FR - Reviewed by KENNETH - 25 June 2014
" No problems. Quite happy "
" I like them best but they aren't always the cheapest sadly "
NICE, FR - Reviewed by MELANIE - 08 June 2014
" Very good service. "
" Very good service all round - from the people that waited until past midnight for our delayed flight to the those who helped us look for a mislaid mobile phone in our return. "
NICE, FR - Reviewed by ALEX - 06 June 2014
" Very efficient and good value. "
" Friendly and seemed genuinely concerned to provide good service. "
NICE, FR - Reviewed by DAVID - 02 June 2014
" Letting me see which company is renting the car is very helpful. Not all sites do this. "
" We booked same week end as Monti Carlo G-P so very busy but Citer had extra staff and were helful. "
NICE, FR - Reviewed by MAURICE - 28 May 2014
" Booking was no bother and the car itself was fine (except it had no AC which it was supposed to have). The car was also located some way from the booking counter and was very difficult to find on return. "
" When we arrived at Nice (on time) there was no one at the Firefly desk and we had to wait 20 minutes or so. As mentioned above, it was located quite a long way from the car and difficult to fid on return. "
NICE, FR - Reviewed by GEOFFREY - 08 May 2014
" We have used Auto Europe for several years now - good rates and straightforward booking - especially now you can see which car hire firm is being offered. "
" New style accompanied car inspection works well at pick-up - staff at Nice Airport extremely helpful. "
NICE, FR - Reviewed by ADRIAN - 02 May 2014
" A simple & easy way of booking a car rental on line. "
" Very impersonal upon receipt of car & a long walk to the pick up area. No staff or help within the pick up area to assist. Upon completion gave up waiting for the staff to return to the desk despite their note saying they were only away for "several minuets in the car park" which we had just come from & shoe horned our car into with again no assistance in sight". Had to leave keys in a safe deposit with no receipt which I was very uncomfortable with. Not happy with potential cleaning costs etc. which are not clearly mentioned at time of booking on line. We travel to Nice several times a year & will continue to use Auto Europe but will not use Firefly again or recommend them! "
NICE, FR - Reviewed by SIMON - 17 April 2014
" Easy to use web site and good value. "
NICE, FR - Reviewed by GILES - 06 April 2014
" Good "
" Very helpful "
NICE, FR - Reviewed by FIONA - 31 March 2014
" We are very pleased with Autoeurope. We have used you many times over many years This was our first experience when the car was not good - see comment below "
" We have used Citer often and never had cause for complaint. But this time we were given a car of inferior standard. It was a small Astra - petrol engine with very small underpowered engine. It struggled to reach 120 kph on autoroutes and consumed a huge amount of petrol. It was not comparable with a Golf, Citroen, Ford, Renault or any other car we usually hire. "
NICE, FR - Reviewed by RICHARD - 20 March 2014
" Very easy to book and costs clear. I did cancel my first booking but only because of the 'hidden terms' of the contractor - pickup up full of fuel & return empty. This is a rip-off - not AE Group's terms though. "
" The only slight confusion - CITER seems to be the same as Enterprise - why have two names? "
NICE, FR - Reviewed by IVAN - 30 January 2014
" Clear website - all very straight forward with booking. "
" Excellent personal service - they could not have tried harder to make sure we were happy with everything. "
NICE, FR - Reviewed by CHRISTOPHER - 15 January 2014
" customer service from your staff was excellent "
" customer service was excellent "
NICE, FR - Reviewed by ROBERT - 06 January 2014
" No problems at all "
" Long wait at desk only one person serving and no one on return at desk. No one mans their car packing area and so not possible to check car back in and agree no damage to car on rental period. "
NICE, FR - Reviewed by LAURENCE - 10 December 2013
" Very effective "
" Excellent customer service at nice airport but very bad at marseille airport. Wasn't very happy with marseille. Well done nice! "
NICE, FR - Reviewed by JOANNE - 08 December 2013
" Always polite helpful and fast, good customer relations. "
" Constantly tried to get me to spend more money. For more euros we can give you a better car, for more euros you can get this insurance. Did not enjoy the hard sell. Car was dirty so hard to make out scratches this is not fair on the person hireingthe car. "
NICE, FR - Reviewed by LANCE - 24 November 2013
" The website and online booking experience was overall very positive. "
" Staff very helpful and process of collecting and returning the car was straight-forward. Staff also spoke good English which was helpful. Firefly car park quite is a long walk which is not so good when you have luggage. The hire car was adequate with a lot of markings on the outside and quite high mileage "
NICE, FR - Reviewed by ANTHONY - 09 November 2013
" First rate, friendly and efficient. The best service we have ever had, would recommend it highly "
" Again, excellent. "
NICE, FR - Reviewed by KENNETH - 28 October 2013
" booking was straight forward "
" Took nearly an hour to get our car although staff very pleasant and spoke good English. Car hadn't been cleaned very well - the windscreen was very smeary, side windows hadn't been rinsed properly and inside the floor mats hadn't been vacuumed. Returning the car was much quicker and again staff pleasant and helpful. "
NICE, FR - Reviewed by RICHARD - 20 October 2013
" very good easy to use website. very helpful and courteous staff. Freephone telephone number. no credit card charges. easy to change arrangements. One of the best online sevices in any category. "
NICE, FR - Reviewed by SUZANNE - 12 July 2013
" In general very good but the capak was hard to find. Need more signage "
" Very good but couldn't find car park "
NICE, FR - Reviewed by MARK - 12 July 2013
" Too many ridiculous add on at airport. Had to pay for a tank of fuel and bring back empty and charge levied to clean car. I have no idea if this has been refunded or not. The car was spotless. "
" Poor and hard to find come under Firefly. "
NICE, FR - Reviewed by CAROL - 05 July 2013
" So easy to book the Rental Car and was easy going through the booking in Cannes. "
NICE, FR - Reviewed by STEPHEN - 25 June 2013
" Everything was as set out in the documents. Nothing hidden about excesses. "
" Efficient service and got a free upgrade. "
NICE, FR - Reviewed by MICHAEL - 24 June 2013
" Great service as usual from Auto Europe. "
" Quick service. Very courteous staff. Some damage on car when we picked it up, but this was noted on the paperwork. No problem when car was returned. Very recommended. "
NICE, FR - Reviewed by CAROL - 20 June 2013
" Ecellent service and would recommend to anyone "
" The manager at Citer in Nice Airport-Sandra was very helpful and even walked us to the car after we arrived. She was very friendly and helped our holiday off to a good start "
NICE, FR - Reviewed by EDWINA - 20 June 2013
" I have now used auto europe several times and have been offered good options and excellent prices "
" I didn't have to queue to collect my car. No problems with car and good return service "
NICE, FR - Reviewed by MIKE - 20 June 2013
" Process was OK, but the car supplied had problems and a special meal in our favourite restaurant had to be cancelled because the car would not start. Very disappointing. We hadn't used the car for 3 days and the battery was flat. The car was parked by the hotel entrance and I can be positive that it was not a case of leaving lights on. When back at Nice, Europcar didn't seem to be too worried that another person was about to rent the car. I just hope the car was checked so as to avoid our disappointment. Because of a flight cancellation, the car should have been cheaper, but no refund - only a small amount, but it is the principle that matters. "
" See comments above. Some confusion with National and Europcar - everything was done via the latter. "
NICE, FR - Reviewed by MAURICE - 19 June 2013
" Great service "
" Bit of a queue but better than previously "
NICE, FR - Reviewed by IGOR - 17 June 2013
" Easy to book, often lower prices that directly on rental companies websites. "
" Scratched car, 15K milage though. Make sure you note all the scratches :) my pre filled sheet had 2 missing, which will be of course noted when you deliver the car back, especially having no excess damage covered "
NICE, FR - Reviewed by MICHAEL - 15 June 2013
" Simple, quick and efficient processing. "
" It took 1hour 20 mins to collect the car due to inefficient counter processing at the airport. The car was the worst I have ever had - badly marked all over and a wheel hub missing. Seats were marked and the interior was smelly. There was no one at the rental return area so the car couldn't be checked on return. The petrol tank was only half full on collection - not full as indicated on rental agreement - I had to telephone Firefly to advise them not to charge me for a full tank. I have photographic evidence of the odometer/petrol gauge in case of dispute but the Firefly desk representative had details. Requiring the petrol tank empty at the end of the hire period is an unfair and sharp practice in my view. "
NICE, FR - Reviewed by MARCUS - 14 June 2013
" when out flight home was cancelled, we needed to keep the car for an extra day. The price of this was staggeringly high, and the operative on the phone was not terribly sympathetic, or clear about what we needed to do to extend the rental. "
" Nothing critical to say. Very speedy pick up and efficient drop off. "
NICE, FR - Reviewed by ANDREW - 09 June 2013
" Very good on the whole - generally the staff in Halifax are relaxed and very helpful, although the last person I spoke to (a lady but I can not remember her name) did not come across so well. "
" Very good - especially Michelle - the assistant manager at the Avis/Budget desk who was brilliant. "
NICE, FR - Reviewed by MATTHEW - 06 June 2013
" Good booking service, plenty of options to choose from and every part of the hire is explained in detail. "
" Verey pleasant staff, easy to find at the airport. "
NICE, FR - Reviewed by BRIAN - 06 June 2013
" Straight forward booking process, pleasant staff, contract with voucher arrived promptly. Good service.thank you "
" collected Picasso4 , didnt realise it had paddle gears and a vague auto system. I am in car business but its a ghastly vehicle. after three days we telephoned to see if we could change it. Grand Prix week so not easy.Manager Hanin asked what we would prefer, we asked for a Focus and he said he hadn't got one but would try for two hours later. arrived at airport and they were expecting us, he prepared a new contract and insisted on taking us up to the garage where he presented us with a 6gear Focus, perfect for our drive up to COMO.. Excellent client service. if they have to include Picassos in their range they should warn customers about the quasi auto or paddle gear function and provide a English version of the hand book. "
NICE, FR - Reviewed by IAN - 06 June 2013
" A no problem company which appears to be very efficient. Would use again. "
" Could not fault them in any way. Nice clean car and all ready waiting for us on arrival. Very good. "
NICE, FR - Reviewed by PENELOPE - 06 June 2013
" All excellent. Bit of a wait at Citer but all staff very helpful "
NICE, FR - Reviewed by BRIAN - 05 June 2013
" You are called Firefly now it might have helped if we had known that before travelling "
" Car not of good appearance, many dents, paint on windows and screen. Need to smarten cars up, and directions to car rental return should say not firefly and direct us to your bays. "
NICE, FR - Reviewed by JOHN - 05 June 2013
" booking confirmation stated terminal1 for pick up.BUT found out pickup is at terminal 2 at Nice airport. please amend to save time wasting. "
" ordered Golf size car. all that was offered was i20 or 206 sw. i consider these cars should be rated in a cheaper category as were smaller than anticipated. "
NICE, FR - Reviewed by LUCIANO - 04 June 2013
" Simple, fast and clear booking - good price "
" Extremely fast car pick-up and return - staff very courteous - car in excellent conditions. A very satisfactory experience "
NICE, FR - Reviewed by IAN - 03 June 2013
" Good service, value for money and easy to deal with. I would use again and recommend to friends. "
" Although the car was not ready for us at the pick up point we were allocated an upgrade so happy overall. Otherwise pick up and drop off were good and we got value for money. "
NICE, FR - Reviewed by FRANCIS - 31 May 2013
" always get a good deal "
" started off not so great as car was not in bay that i was told however we got an upgrade for the inconvenience and they were very helpful when we returned the car "
NICE, FR - Reviewed by KAREN - 28 May 2013
" I have dealt with Auto Europe on several occasions as I travel to Nice on a regular vasis and have always received a really good service. Howver my experience on Fire fly was very disapointing. "
" The Firefly desk staff were very rude. The cars were situated approx 0.25 mile walk on a carpark, I found my " OLD Ford KA" had several knocks and scratches which were not marked on the paperwork. I then had to walk back to the desk another 0.25 mile walk, where they just amended the paperwork without even checking the car. On my return there was no one there to receive the car and inspect it . I walked again to the desk where they wouldn't come and check the car for damage. I had no signed document to confirm I had returned the car in the same condition as I received it. I challenged this and they just said they would check it later and I would be charged accordingly. Also the hidden charge for fuel and cleaning is misleading. "
NICE, FR - Reviewed by NICHOLAS - 27 May 2013
" no problems "
" the quickest and easiest pick up I have ever had "
NICE, FR - Reviewed by TIMOTHY - 27 May 2013
" The car I had ordered, and paid for, was not available but the supplied upgrade vehicle was most satisfactory. "
" There were unacceptably long delays both at the point of vehicle collection on 11.5.13, and at the point of vehicle return on 25.5.13. "
NICE, FR - Reviewed by MARTIN - 26 May 2013
" Professional service from start to finish. Would use Auto Europe again without hesitation. "
" Professional service from start to finish. Would use Auto Europe again without hesitation. "
NICE, FR - Reviewed by WILLIAM - 26 May 2013
" Voucher document states pick up and drop off for vehicle is terminal 1 which we went to having flown into terminal 2. We then had to go back to terminal 2 which is where the the car rental center is as per the Enterprise / Citer contract document. All other details on your documentation were accurate and very helpful. "
" Car provided was of medium size and not a mini as requested which I would have been more comfortable with, having said that it was relatively new and in good condition and a diesel which was very economic to run. Citer / Enterprise were very helpful and pleasant to deal with and I would use them again. "
NICE, FR - Reviewed by ANNE - 25 May 2013
" Long queue but worth it, counter staff efficient and helpful "
" A little difficult drop off at st tropez port only because market day but again charming staff. "
NICE, FR - Reviewed by SIMON - 22 May 2013
" was charged a "past midnight" supplement when we arrived - would have rather not paid that - or at least been forewarned "
" Very helpful team on phoneline when I rang and changed by booking three or four times...and no great menu of numbers to work through - great bonus in these times. Would be good to know upfront what the respective hire company full insurance charges are. "
NICE, FR - Reviewed by KATHRYN - 22 May 2013
" Terms to be made clearer when booking, I specifically wanted a 'collect full, return full' rental, as per the site when I booked. However, actual terms of my rental were for 'collect full, return empty' Problem sorted by a friendly and helpful member of your staff. "
" Fairly quick pick-up, although a long queue "
NICE, FR - Reviewed by MONTY - 22 May 2013
" The booking was made with an assistant who had a difficult American accent. I had to ask for information to be repeated several times. I am sure this is mutual. "
" We had a very helpful assistant. Cheerful and friendly. "
NICE, FR - Reviewed by SIMON - 21 May 2013
" Car was fine except it was a spanish registered car and all documents and explanations were in spanish. "
" excellent they stayed open for us as our flight was very delayed "
NICE, FR - Reviewed by STUART - 15 May 2013
" Information about the location of the Avis desk should have been on contract email. I had to go from Terminal 1 to Terminal 2 and hen get further directions from the Avis desk in the terminal to where it is now. Very poor. "
NICE, FR - Reviewed by IAN - 07 May 2013
" have a sign when queing to say you need a licence - credit card and passport ready t hire a car to speed up the process "
NICE, FR - Reviewed by PETER - 07 May 2013
" apart from long checkk in times, there were no issues. the return staff were very helpful when we mislaid our contract "
" i can not believe how long the 'paperwork' takes, especially for someone who is known to the organisation. Yous and Citers systems need revamping "
NICE, FR - Reviewed by PETER - 07 May 2013
" apart from long checkk in times, there were no issues. the return staff were very helpful when we mislaid our contract "
" i can not believe how long the 'paperwork' takes, especially for someone who is known to the organisation. Yous and Citers systems need revamping "
NICE, FR - Reviewed by STUART - 22 April 2013
" I have used your car rental service many times and been very happy with the service. It would be nice however to have someone by the car when one picks it up, as if there are any scratches or dents to report one has to go back to the rental desk and explain. This all takes time and can cause frustration. "
" As above. "
NICE, FR - Reviewed by PAULINE - 30 March 2013
" I have used you before and have had no problems "
" no problems "
NICE, FR - Reviewed by CATHERINE - 13 March 2013
" Very clear. better than Holiday Autos because you identify the hiring company before the booking is completed. "
" As all hire companies at Nice - more check in staff and as a regular user it would be more efficient if they kept all my details on file including passport, driving license credit card details etc and developed a documentation system like the airlines which issue boarding tickets from a machine or over the internet following input of a code. Receipt of the flight or car would be provided on proof of identity such as a passport. "
NICE, FR - Reviewed by GEOFFREY - 11 March 2013
" excellent service "
" Excellent service "
NICE, FR - Reviewed by GEOFFREY - 10 March 2013
" Extremely easy to use "
" Extremely helpful staff and conveniently located pick up/drop off point "
NICE, FR - Reviewed by MONTY - 25 February 2013
" Excellent service "
" Need to have a clear waiting queing system whilst waiting to be dealt with at the desk. After I picked up the key etc, there were a number of clients waiting to be seen at random. "
NICE, FR - Reviewed by SALVATORE - 17 January 2013
" Good value. Good quality. Car . Fast service ..will definitely use the services again "
" Fast service. Good car. Good value. Will use again "
NICE, FR - Reviewed by KERRI - 05 January 2013
" Efficient & speedy service, offering good rates. Would use you to search for car hire again. "
" Generally very good service. A complimentary map of the area would've been appreciated - had to buy one instead. Drop off was very efficient (if a little tricky to find!) "
NICE, FR - Reviewed by DAVID - 04 January 2013
" Check out your car rental companies a lot better this is the second bad rental i have had ! "
" Bad car! dirty! difficult to find from terminal Not reliable. "
NICE, FR - Reviewed by EDWINA - 04 January 2013
" didn't have to wait long to collect car. much more efficient than my usual experiences when collecting. Though I did have to wait a while on return "
" as above "
NICE, FR - Reviewed by PATRICK - 28 December 2012
" first class service, had a problem as son was in cast unable to go had to change driver,phoned autoeurope problem solved in minutes,Many thanks "
" Once again first class service even got an upgrade,transaction completed in 10 minutes,Wonderful people,Look and learn everyone else. "
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