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PULA CAR HIRE REVIEWS
Car hire reviews in Pula
Full of Roman history and ancient monuments, the enchanting city of Pula in the Istria region of northern Croatia is one of the country's most popular destinations. The town's star attraction is without doubt its huge 20,000-seater Roman amphitheatre built by Emperor Vespasian in 1 AD, around the same time as Rome's famous Colosseum. Once used for gladiator fights and jousting tournaments, the arena is still used today as a first-class concert venue for performers from all over the world. Of equal interest to visitors is the nearby Roman Forum, a large and very vibrant pedestrianised area right in the centre of the city. This ancient precinct has been the beating heart of Pula for over two thousand years and its centrepiece, the very well-preserved Temple of Augustus, is just one of its visitor attractions. The Museum of Everyday Life and Good Memories (aka MEMO) offers a fascinating insight into post-World War II Pula, focusing on such aspects as music, cuisine, fashion, education, housing, films, children's games and the car industry. Another of the city's must-see museums is the House of Istrian Olive Oil, which tells the story of olive growing in the Istria region from the time of the Romans to the present day.
Established over 65 years ago, Auto Europe offers the cheapest car hire deals with over 24,000 pick-up and drop-off points in more than 180 destinations, including Pula Airport and a choice of convenient locations in and around Pula city centre, including Pula Train Station. A strong leader in the international car rental industry, Auto Europe has established the best possible relationships with all the world's most important car hire suppliers, including Hertz, National, Sixt, Europcar, Budget, Dollar, Avis and Alamo, along with the most reliable local vehicle providers operating in the area. Scroll down to our Pula car hire reviews section below to see the comments left by some of our other customers who recently enjoyed visiting the city with an Auto Europe car rental.
AUTO EUROPE PULA, CROATIA Car Rental Reviews
Average Rating for Auto Europe Pula:
PULA, HR - Reviewed by BORIS - 24 October 2021
" JUST GREAT "
" EXCELLENT SERVICE FROM PAOLA "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PULA, HR - Reviewed by JOHN BRIAN - 01 November 2020
" We have been using Auto Europe for many years. "
" One of the best experiences of car rentals. The lady from Firefly, who served us, was efficient, polite and extremely helpful. The level of service was above average. Thank you Firefly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by EVA - 18 October 2020
" Everything was smoothly executed, booking, picking up the car and dropping ut off. And excellent value for money "
" Such a very helful and kind stuff. Uncomplicated, straight forward and fair experience. Definitelly made my stay in Istria even more pleasant at these difficult times. My deposit was refunded straight away rather than needing to wait for days and on the whole it was all as it should be. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by DAVID - 03 September 2020
" Straight forward booking. Got what we paid for. Can't complain. "
" I picked up the car at the airport in a well lit area so never noticed the faulty headlight until we left and were on the road with no street lights. Contacted the agent directly who asked if we could manage till the next day and he would call me back. He contacted me the following day and advised his colleague from the office local to where we were staying would collect the car and have it repaired. We arrived late Saturday evening and the car was fixed first thing on Monday. The agents were friendly and helpfull. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PULA, HR - Reviewed by PRISCILLA - 28 August 2020
" I was very satisfied with the kindness and quality of the car "
" I was very satisfied with the kindness and quality of the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by SUE - 26 August 2020
" Booking was easy and when I had to amend the booking due to flight times, it was easy and only the extra amount was charged. I would highly recommend Auto-Europe. "
" Oh wow - they were fab. The people carrier had been upgraded to a small minibus which gave our 4 adult children plenty of room. We were unfortunate enough to have an accident with some local wildlife and Alamo were amazing - they replaced the vehicle and provided great support on the phone and via What's App. All staff spoke English really well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by ALEN - 31 October 2019
" All in all, very satisfying "
" Excellent prices, very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PULA, HR - Reviewed by SYLVIA - 27 October 2019
" Very good and efficient experience "
" Very good "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PULA, HR - Reviewed by GRAEME - 13 October 2019
" Easy drop off at airport "
" Easy collection from airport late evening therefore dark. Lady staff member programmed the sat nav to our destination which helped greatly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by PETER - 11 October 2019
" Would always recommend very happy "
" Got a free upgrade to an Audi A3 very happy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by MICHAEL - 02 October 2019
" Nothing to say other than please don't change see you next year "
" I use active three times a year and I am always very satisfied and hope to use them at least three times next year "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PULA, HR - Reviewed by HENRY - 01 October 2019
" Straightforward, no hassle rental. Our experience was first rate. "
" Straightforward, no hassle rental. First class service in our experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by ROBERT - 26 September 2019
" Good. "
" All went well which is all we ask for. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PULA, HR - Reviewed by LUISA - 25 September 2019
" A very good experience "
" Quick and easy pick up and drop off reliable car very easy to locate "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PULA, HR - Reviewed by DAVID - 25 September 2019
" Excellent service "
" We were very impressed by the service and the friendliness and efficiency of the staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by COLIN - 24 September 2019
" OK "
" OK "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
PULA, HR - Reviewed by CLIVE - 24 September 2019
" Very Happy "
" You need larger signs in the terminal to direct clients to where you cabin is outside in the car park. Did not see any instruction in the booking confirmations. Did I miss them? "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by MARK - 24 September 2019
" As Auto Europe connected us with ACTIVE, we are happy to recommend them too. "
" ACTIVE car rental at Pula Airport was excellent in every way. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by LOUIS - 13 September 2019
" Very happy with the service. Great and efficient company. Would definitely use again "
" Great service Brilliant car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by DANIELA - 11 September 2019
" Staff at airport very kind. No problems at all with the car. Nice experience "
" Very good and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by DAVID - 06 September 2019
" I will be using again. Very friendly, honest staff. "
" The staff at the airport were friendly and everything ran smoothly. I am going to use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by STEPHEN - 03 September 2019
" Very little to complain about "
" Condition of vehicle wasn't great, few bumps and scratches, but ran very well. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PULA, HR - Reviewed by PAUL - 02 September 2019
" Easy process "
" Better than expected with very little fuss "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by PAUL - 31 August 2019
" Oveall the car was excellent and the service was first class "
" Friendly service and very helpful - we had a trainee book in for us - very well done "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by GEOFFREY - 22 August 2019
" Our first holiday to Croatia and we found the Nova staff very friendly and helpful. We would definitely recommend this company and use them again on our return to Croatia. "
" It was a pleasure dealing with Nova staff at Pula airport. Quick and efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by PATRICK - 20 August 2019
" Excellent "
" Great service and the right size vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by LOUISE - 20 August 2019
" May I commend the professionalism and friendliness of the staff. Most reassuring after a long day's traveling. "
" May I commend the professionalism and friendliness of the staff. Most reassuring after a long day's traveling. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by DAVID - 20 August 2019
" Great hire car company. Quick and efficient drop off service with no hanging about. "
" Great hire company "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by LISA - 11 August 2019
" Wasn't aware we had booked NOVA through yourselves and a little confusion at the airport looking for autoeurope before we realised. Other than that it was straightforward "
" Very helpful and straightforward. Explained everything we needed. Easy to find at the airport and car was parked adjacent to the office and directions given on how to get out and in from the parking area. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by DOROTHY - 07 August 2019
" Good price and excellent service "
" Very efficient and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by THOMAS - 07 August 2019
" Overall very good! "
" Car was a little 'well-loved' but was a cheap hire so didn't bother us. Good experience at pick up and drop off! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PULA, HR - Reviewed by RYAN - 06 August 2019
" No issues was good value would use again "
" Good company friendly staff no problems or issues "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PULA, HR - Reviewed by STEPHEN - 04 August 2019
" Easy experience will use again "
" Customer service was great and very friendly and helpful. They were personable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by JOHN - 30 July 2019
" No issue at all with our experience. Will definitely return. "
" Active staff were polite, efficient and helpful. Our experience could not have been better. Thoroughly recommend. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by WILHELM - 30 July 2019
" Quick, efficient and affordable "
" Good rental staff service "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PULA, HR - Reviewed by NAOMI - 25 July 2019
" On-line booking was easy and clear. Advice on what paperwork and items to have on hand on collection of car was very helpful. "
" Overall, very pleased with the service from this company, in particular the staff member who checked the car over both before and after our use. While the counter staff were not exactly 'smiley and inviting', they were swift and communicated all that was needed with no attempt to upsell or push additional services (which had we wanted we would already have chosen in the on-line booking process). We were accompanied to our vehicle and the check of the car's condition done in our presence. While the car had obviously had many markings by previous occupants both on paintwork and upholstery, these were all noted down. The young gentleman was very diligent and polite. On our return we parked up and, by the time we had lifted our baggage from the boot, the same member of staff arrived (a walk of 100 metres or so), as he said he had seen us arrive. It was so helpful not to have to go to the desk and back again at that point in our journey. He again was diligent but not in a manner that suggested or made us feel like he expected to find additional damage, allowing us to continue our homeward journey swiftly and unstressed. (After a very different experience using a different company some months ago, this was a breath of fresh air) "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PULA, HR - Reviewed by LAURENCE - 16 July 2019
" Very Happy experince "
" Very Happy experince "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by LOUISE - 12 July 2019
" Helpful and friendly staff "
" Lovely staff in Pula airport would definately book again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by STEVEN - 09 July 2019
" Pleasure to deal with. "
" Great customer service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by TEOFIL - 26 June 2019
" Very pleased "
" All went straight forward "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by WENDY - 23 June 2019
" Very straightforward and competitive pricing "
" everything went smoothly; would use Active again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by MOHAMED - 19 June 2019
" great "
" Lino is the guy who was responsible on the process and he was so helpful , all good with Active hirecar "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PULA, HR - Reviewed by RICHARD - 19 June 2019
" Overall very efficient. "
" Only slight criticism was the queue at the counter to pick up the vehicle. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PULA, HR - Reviewed by KEITH - 16 June 2019
" Excellent . The experience was exactly as described. "
" Having had bad service from a competitor or yours Gold Car. I was delighted to be met with excellent staff and a car just as described. There were no add on charges . Excellent experience all round. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by EDWARD - 12 June 2019
" It was very easy picking up the car and very easy and pleasant returning it. "
" It was great, very friendly staff and very efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by STEVEN - 10 June 2019
" Great value and very simple and easy to book a car. Thanks "
" They were awesome from pick up to drop off. Helpful, friendly and efficient. Will definitely use again and recommend to others. Many thanks! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by VICTORIA - 07 June 2019
" Had to return car as registration / tax ? was running out but was quickly given an upgrade for rest of week. Very comfortable "
" Very efficient counter staff "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by SIMON - 30 May 2019
" Good "
" Best car hire service i have had! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by DEMELZA - 28 May 2019
" I would definitely consider booking again with this company. "
" We had an excellent experience. The process and reception was professional, efficient and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by MILAN - 26 May 2019
" Very good service "
" Good service ! "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PULA, HR - Reviewed by STEPHEN - 25 May 2019
" Easy to book. Good experience. "
" Great service. Friendly helpful staff. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by EDWARD - 25 May 2019
" Hassle free "
" Good price brand new Skoda "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by DAVID - 24 April 2019
" Hassle free rental "
" Great deal only drove from airport to apartment and back but price was fair and would definitely use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by JACK - 10 April 2019
" It was very quick and easy and I got my car confirmed quickly even at last minute! "
" They were very friendly and gave clear instructions. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by LUKA - 07 December 2018
" Great Customer service and quick pick up "
" Great Customer service and quick pick up "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by PETER - 17 October 2018
" Pretty smooth "
" Very good "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PULA, HR - Reviewed by LINDA - 16 October 2018
" Very satisfied with pick up and drop off staff "
" Good service once I found them outside of airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by JOHN - 06 October 2018
" The car and the service were great. I couldn't believe how low the cost was and was searching for the catch. It never came. I am very pleased with the overall experience. "
" The experience of making the booking was good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by DAVID - 06 October 2018
" Regularly use Auto Europe and, apart being asked for a lot of money to alter return time in UK, very satisfied "
" Excellent value, personable staff, good car with only 6000Km on the 'clock' - paperwork might have been a little clearer and still waiting to see whether amount to cover excess 'taken ' and 'returned' from/to credit card "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by JOHN - 03 October 2018
" Good "
" Everything went very smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by IVAN - 01 October 2018
" Very helpful and friendly staff. Great car provided too "
" Excellent service, very friendly staff. Our best car hire experience yet! Thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by ANDREW - 28 September 2018
" This part of Croatia was beautiful and still unspolit. The car was fantastic and the driving experience brilliant. Lovely people from arrival to departure, visit as soon as possible to enjoy. "
" Very smooth collection and return. The reception area was easy to find and the staff we very polite and professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by ROLAND - 23 September 2018
" Very positive "
" Very good operatives. We had to wait for half an hour to collect the car but the drop off was fast and we were treated very well. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PULA, HR - Reviewed by ALAN - 18 September 2018
" Nice car pleasant and effient "
" Helpfull and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by DAVID - 16 September 2018
" Always highly satisfied with auto-Europe. "
" Staff were thorough, explaining everything, very helpful and friendly. One of the best car hire experiences we have had. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by ANDRE - 11 September 2018
" Top Marks "
" Went perfectly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by ROBERT - 11 September 2018
" good value for money and efficient service "
" Collection was simple, drop off was a little slow. Pula airport only has 2 computer terminals to service both drop off and pick up so it slows the process down - Staff were very helpful both at pickup and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PULA, HR - Reviewed by DIARMUID - 05 September 2018
" great location in terminal with car just outside; no hitches at all "
" friendly and efficient staff; quick service "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PULA, HR - Reviewed by CHARLES - 04 September 2018
" Faultless, very easy. "
" Very easy and professional service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by NICOLAS - 04 September 2018
" your web sites a bit old fashioned would like to be able to not fill my details every time "
" the team were really good one of the best rentals i have had "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by SEAN - 03 September 2018
" All as expected and helpful "
" Quick process, helpful staff, car as promised "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by SHAHROZ - 02 September 2018
" All in all great experince. "
" Great guys, kept my booking when I was a day late due to missed flights. very helpful bunch. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PULA, HR - Reviewed by BERNARD - 28 August 2018
" Very satisfied. Only negative would be that we were not aware of the holding deposit with Ridecar. We thought that we had that with Auto Europe, but other than that, GREAT, and would use you again. Bernard Storm "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by SARAH - 25 August 2018
" Thank you. "
" Very friendly service at Pula airport. I would recommend the service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by DAVID - 19 August 2018
" Simple and easy and great. Simple!! "
" Problem free and easy to deal with "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by ROBERT - 18 August 2018
" Easy. A very nice car better than we had booked "
" The car was perfect comfortable and all the paper work was done within 20 minutes "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by GARETH - 16 August 2018
" All round excellent service "
" All round excellent service .... especially as unfortunately our collection of the vehicle was delayed by 24 hours due to Lufthansa being the worst and most arrogant airline in the world :-( :-( "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by GUY - 14 August 2018
" First class "
" Best car hire experience that I have had and will certainly look out for the Active name again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PULA, HR - Reviewed by JOE - 12 August 2018
" Good - I called to confirm the booking and ask some questions and the service representative was very knowledgable, honest and helpful. "
" Great service and price - about 40% cheaper than any other rental company we found. The car was basic but roomy, reliable and clean - what else do you need?! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PULA, HR - Reviewed by NOEL - 09 August 2018
" Absolutely hassle free car hire "
" No problems whatsoever ...booked a car and got what I requested ..exactly as it should be "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by LAWRENCE - 04 August 2018
" Everything worked as it should "
" Everything went fine "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PULA, HR - Reviewed by JOVICA - 27 July 2018
" Deposit of E600 is reasonable and the price is competitive. "
" quick and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PULA, HR - Reviewed by HANA - 21 July 2018
" Over all good "
" Great car quick drop off. At 120 euros offered insurance at counter was too high to even consider. Wished th staff gave us a quick how to turn on lights etc at night "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by STEPHEN - 13 July 2018
" All good "
" Efficient service very happy. Agent was friendly and helpful and offered tips for our visit and additional info to help us. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by ROBERT - 12 July 2018
" No problems with the booking. Everything was smooth. "
" The pick up experience in Pula was great and the staff member was excellent even though we had forgotten to print out the voucher. She allowed us to email it to her and printed it herself. The drop off in Split however was an absolute nightmare. The location had no dedicated drop off point and after phoning we were told to go into a public car park near the office. Split was extremely busy however and the car parks were full and turning people away. We literally drove around the busy centre of Split for an hour with increasingly frantic phone calls to the office trying to find a place to leave the car. I find it astonishing that a car hire company can operate without an actual drop off location. I may recommend Nova but not for anyone going to Split. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 10
PULA, HR - Reviewed by LAURENCE - 11 July 2018
" All was fine "
" Staff at the airport were very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PULA, HR - Reviewed by FRED - 07 July 2018
" Excellent car and price, would not hesitate to use again. "
" Car was clean, staff friendly and efficient. Would recommend Avant car to anyone travelling to Croatia. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by STEPHEN - 16 June 2018
" No issues, good value for the car and the excess insurance "
" Very quick and efficient service, staff were pleasant to deal with. Car was brand new, 30km on the clock, VW Golf exactly as ordered. Nothing not to like "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by DAVID - 15 May 2018
" A good experience. "
" A good service. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PULA, HR - Reviewed by BALJINDER - 15 May 2018
" Very good "
" Friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by KLAUDIO - 14 May 2018
" Very quick and satisfactory "
" Very good staff on the counter, nice car "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PULA, HR - Reviewed by CHRISTOPHER - 23 June 2015
" Everthing was good,except some confusion about the extra insurance I took with you "
" Very good service "
PULA, HR - Reviewed by JEFFREY - 18 June 2015
" Simple to book online pickup point was as described. "
" Very pleasant to do business with, efficient service. Even noticed it was my birthday. Simple fast return service too. "
PULA, HR - Reviewed by PAUL - 14 May 2015
" really pleased "
" Lovely reception friendly chap "
PULA, HR - Reviewed by EVA - 08 October 2014
" Good value for money "
" Good service "
PULA, HR - Reviewed by NIGEL - 15 September 2014
" Faultless service! Car as promised ready, clean and fit for purpose. Helpful and cheerful staff at Pula Airport. Glad I used your company and I will again. Many Thanks "
" Excellent always around. First class service car and staff. I would recommend this company and will use them again. "
PULA, HR - Reviewed by GEOFFREY - 11 August 2014
" All simple and clear to book. "
" Fleet were a very friendly and efficient company. Very nice people. "
PULA, HR - Reviewed by ANTHONY - 04 August 2014
" The pick-up point in Pula was not clear and we had difficulty finding the office. "
PULA, HR - Reviewed by ANTHEA - 31 July 2014
" good easy to use website "
" The lady at the Pula Downtown office was very helpful. She gave me her personal mobile number in case i needed anything and went out of her way to be make everything as smooth as possible. The gentleman who took my car at Pula airport was also very courteous and helpful. I would rate the staff very highly. The car was a diesel astra and it was brand new and lovely to drive- thank you. "
PULA, HR - Reviewed by CHRISTOPHER - 09 June 2014
" Staff were very friendly and helpful. The price was fantastic "
" Staff were very friendly and helpful. Car was excellent. This was the first time we have used Fleet and would use them again "
PULA, HR - Reviewed by DARREN - 28 October 2013
" Very pleased with the service. "
" Very good customer services on Pula Airport! "
PULA, HR - Reviewed by ROBERT - 27 October 2013
" Cross border costs should be declared prior to booking not after. Why should I be charged to cross an EU border? There is no charge from England to Scotland so why from Croatia to Slovenia? You should challenge your suppliers on this issue and the legalities of them imposing it. "
" Upgraded vehicle, offered free GPS and portable WiFi router as a result of being kept waiting for over an hour at desk. Made the wait acceptable. Helpful staff. "
PULA, HR - Reviewed by MAURICE - 05 August 2013
" no problems, very happy with the local provider as well "
" excellent "
PULA, HR - Reviewed by DAVID - 26 July 2013
" Auto Europe were OK, not very clear on the reservation. I had to call office and then did get confirmation. Otherwise all was fine with you. "
" I was given a large enough car but it had done 186000km already and had only 1/4 of tank of petrol full, not full tank as is common with all major rental companies. The car was not clean particularly and worked OK, not great. "
PULA, HR - Reviewed by JOHN - 02 June 2013
" Very satisfied with car and service except you didnt tell us that the original local provider had gone bust causing moments of panic at the airport until we found the new provider after enquiring at the Hertz desk "
" Activerent are no longer in business but City rent who took over the rental were friendly and helpful. The car was pretty new and in good repair. "
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