AUTO EUROPE RHODES, GREECE Car Rental Reviews

RHODES, GR - Reviewed by GERALDINE - 17 September 2025

" Auto Europe are very good and "

" Initially I would say that they are very good and would recommend them. However, they have charged me for insurance which I did not want or need and am trying to get a refund which they have agreed to. They do not appear to want to recognise the cover provided by Auto Europe. "

Value for Money: 9
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by BRYAN - 13 September 2025

" Very good "

" Good vehicle and friendly staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by RODNEY - 06 September 2025

" quick and easy process "

" quick and easy process "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by PAOLO - 27 August 2025

" For some reason my credit card would not scan and I was made to pay 200 euros to take out the additional insurance excess (which I had already purchased). The lady did not want to know nor would she let me use my partners credit card (of course the contract states it has to be mine as I'm the driver). Long story short not very helpful. But whilst I am annoyed about this issue, that isnt the real problem with my booking. We picked up the vehicle around 10pm with it being pitch black. Upon setting off and getting onto the main road the clutch was getting stuck and springing back up at me. It seemed to be an intermittent thing and was hit n miss. We arrived at our destination all ok. The next morning I inspected the vehicle properly and to my shock horror it was clear that they had installed a carpet matt (rubber) that did not fit that vehicle. This was the reason for the clutch sticking (it was catching on the matt). I had to make sure that the matt was moved down so it wouldn't catch for the rest of our trip and upon drop-off I made the gentleman aware of the issue and he immediately recognised what the problem was and that the matt wasnt fit for purpose. "

" For some reason my credit card would not scan and I was made to pay 200 euros to take out the additional insurance excess (which I had already purchased). The lady did not want to know nor would she let me use my partners credit card (of course the contract states it has to be mine as I'm the driver). Long story short not very helpful. But whilst I am annoyed about this issue, that isnt the real problem with my booking. We picked up the vehicle around 10pm with it being pitch black. Upon setting off and getting onto the main road the clutch was getting stuck and springing back up at me. It seemed to be an intermittent thing and was hit n miss. We arrived at our destination all ok. The next morning I inspected the vehicle properly and to my shock horror it was clear that they had installed a carpet matt (rubber) that did not fit that vehicle. This was the reason for the clutch sticking (it was catching on the matt). I had to make sure that the matt was moved down so it wouldn't catch for the rest of our trip and upon drop-off I made the gentleman aware of the issue and he immediately recognised what the problem was and that the matt wasnt fit for purpose. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 1

RHODES, GR - Reviewed by CLARE - 25 August 2025

" Absolutely awful. Don't ever use this company. They are con artists "

" Paid for a car that we couldn't get as my credit card didn't have raised numbers on. No new credit card have raised numbers on! No wear on the terms does it say no refund will be given. Shocking! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

RHODES, GR - Reviewed by LAURA - 19 August 2025

" Great service "

" Outstanding counter staff, pleasant, professional and efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by IAN - 18 August 2025

" Great service from pick up to drop off "

" Good vehicle, good service, would definitely use again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ANTONIO - 12 August 2025

" As explained before "

" You don't have the collection information on the file. No one was waiting for us or any proper information on the email to where to get picked up. Centauro was lovely. Your information to get to collection point awful. Been waiting more than an hour to get info to go to the right place. Fix this. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 2
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JAMIE - 04 August 2025

" I had to pay for a full tank of fuel €105, they said don't bring it back full we just measure what's left and refund it. There was just below half a tank left and they gave me €5 back. I was expecting €40ish "

" I had to pay for a full tank of fuel €105, they said don't bring it back full we just measure what's left and refund it. There was just below half a tank left and they gave me €5 back. I was expecting €40ish "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

RHODES, GR - Reviewed by TIMOTHY - 04 August 2025

" Once the chap arrived at the airport all went very well. "

" There was no one at the airport to meet us - not a good start. There are two companies with the same name 'Drive' in Rhodes, very confusing. After a few minutes the chap from the Drive we had rented from arrived. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by KIERAN - 27 July 2025

" Experience did not meet expectations. "

" I ordered luxury SUV and ended up with a Citroen which was too small and caused issues with luggage and boot space. Avis have charged me an additional £140 and I have no idea why. "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 5
Condition of the Vehicle: 10

RHODES, GR - Reviewed by TIMOTHY - 23 July 2025

" Excellent service from start to end. Highly recommend. "

" Smooth service from start to end. Vehicle check out and return was performed quickly and with minimum fuss. Vehicle was clean and conditions of use clearly explained prior to handing over keys. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by MICHAEL AUBREY - 20 July 2025

" Very happy with the service "

" Hassle free experience. Well organised. Position of booking office could be better placed away from arrivals. Too many people in one place. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by EVANGELIA - 18 July 2025

" Excellent customer service. Thank you for a super smooth experience. "

" Excellent customer service. Thank you for a super smooth experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by DAVID - 15 July 2025

" Good value, Excellent communication. Rental company just not 100%. "

" Car was not full on collection which made it difficult to judge how much to put in on return. The Car had several minor dents, Staff also tried to upsell insurance even though I had already sorted it. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by MELVYN - 13 July 2025

" Good selection of vehicles and providers, clearly marking on airport and off airport. Flexibility is excellent and if the same car rental reduces it's good to get a refund of the difference! "

" Best experience of hiring a car in Europe. Efficient collection process in the terminal then walked to the car park and guy very helpful to explain the car and loaded our cases for us. He suggested videoing in case of any issues when we drop off. Equally efficient return process. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by GARY - 07 July 2025

" See 3 above. "

" It was rather an old car, but in good condition, clean and a reasonable price. The staff are always friendly and helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

RHODES, GR - Reviewed by PAUL - 23 June 2025

" Horrible experience, I can believe the company took our money and did not provide the car. Left us stranded with two babies "

" Horrendous experience, no one was there to greet us. I was travelling with twin babies and arrived early hours of the morning. We were delayed by 1.5 hours however attempted to contact the office within the 2 hour deadline stated in terms and conditions. Telephone rang out, I walked to the office - office was closed and no one available to help. I was forced to rent another car to get my children safely home. Shocking service. No email, phone call was returned. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

RHODES, GR - Reviewed by STEPHEN - 22 June 2025

" Nice car, reasonably quick pick up, would use again "

" Nobody was available to check the car with me before leaving the collection areas "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

RHODES, GR - Reviewed by DAVID - 21 June 2025

" - "

" - "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by PHILIP - 20 June 2025

" Overall the experience was excellent "

" First the counter person was not very helpful, we booked pickup for 22:30 but the flight was delayed so when we finally arrived at the counter my watch said 23:58 the counter person said it was after midnight and there policy was after midnight you have to pay a out of hours payment of 50€ plus tax which totaled 62€. Apart from this there service and condition of the car was excellent, paid for a full tank of fuel and when I drop it off at the end of the rental there was about half a tank of fuel which they credited back to my card ,great service. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by KERRY - 12 June 2025

" . "

" The directions of where to pick up the transfer to the car office could be much clearer, I had to phone the office "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ROBERT - 05 June 2025

" Easy to book on line. Reasonable waiver insurance "

" A good company to deal with "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

RHODES, GR - Reviewed by BRUCE - 03 June 2025

" Autoeurope is fine but not happy with Thrifty for the extra charge for petrol. "

" I thought we had booked full to full petrol. When we picked up car we were told we had to pay for a full tank and didn't need to return the car full. So this was quite a lot of money and we didn't use up half of the tank. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

RHODES, GR - Reviewed by PAUL - 31 May 2025

" All simple and straightforward "

" Everything went perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by PHIL - 28 May 2025

" A "

" The first car offered appeared to be in the smaller category and more disappointingly was very badly stained and dirty inside and generally badly dented externally. The positive was the staff at the collection point very quickly replaced this car with no arguments. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 1

RHODES, GR - Reviewed by ROBERT - 28 May 2025

" As above "

" Very good at airport, value for money. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ASHLEY - 08 May 2025

" You left us without a car on holiday, have still offered no resolution, your staff on the phone were utterly useless, telling us they "understood" whilst leaving us without a car or refund. We were told we couldnt speak to a supervisor, and that we would have a resolution in 5 days, it is now day 10 and we are home from holiday and we still have no resolution. We went our entire holiday with no car or resolution. We had to pay for taxis and rent another car which cost us more money and your staff couldn't have been less bothered. What an awful experience. "

" Refused to give us the car after saying we had to buy additional products. Refused to take our deposit and tried to get us to buy additional products which we had already purchased through your website. They should not be listed as a legitimate business! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

RHODES, GR - Reviewed by SAMANTHA - 07 May 2025

" All went to plan "

" Exer was a great company to hire a car from from collection to drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ANDRA-ELENA - 27 April 2025

" Not the provider's fault my experience was poor with the car pick up. Varied choice of rental companies. "

" Had to pay an extra 80 euro upon picking up the car because, I quote, "The price I paid online is too low" and I will not get "customer support or paperwork to provide for my extra insurance in case something happened". The lady at the counter refused to give me the car unless I paid the extra charge, which on the invoice was just roadside assistance. She did offer me a "free upgrade" to a bigger car, but only because that was the only car ready for pick up. Three days after returning the car, my deposit is yet to be back to my bank account. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 7

RHODES, GR - Reviewed by MARTIN - 26 April 2025

" Very good price. Easy to use web site "

" Very friendly staff. Car was well used but clean and tidy. Mini bus to and from airport was easy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by EWA - 25 April 2025

" I got the extra insurance to then be told at the counter that it's not gong to be honoured in Greece.... "

" Absolute rip off. They advertise insanely cheap prices but when you get to the counter the lady says it was too cheap and you have to pay more right there. That's literally what happened. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 4
Condition of the Vehicle: 2

RHODES, GR - Reviewed by JAMES - 23 April 2025

" Will be looking to get a full refund, dreadfull start to my holiday! "

" 1 hour late for pick up unable to contact buy phone ,no signage on pick up vehicle when they did show up ,then tried to extort money for insurance. "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 7

RHODES, GR - Reviewed by TIFFANY - 20 April 2025

" Unable to get support on the phone from a very disinterested "customer service" operative. "

" Despite nothing on the voucher re. Roadside help fee, the operative refused to allow me to hire the vehicle without paying the extra £90. Refused to provide T&C's to evidence this policy and threatened to drop me back to the airport if I don't like it. Have sent complaint, but no response. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 5

RHODES, GR - Reviewed by SIMON - 23 March 2025

" Auto Europe were helful, friendly and above all very good value for money "

" Abbeycar have friendly and efficient staff and provide a good service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by TIMOTHY - 11 February 2025

" Auto Europe I have used various times and will do again. "

" Gave my flight details when checking in online so was miffed when waiting in baggage claim the counter server called me telling me I had 5 minutes to get the car keys as he was going home and that if I did not I would have no car keys. I had to leave my wife to collect our cases. The rear seat belt did not work so we could not take our grandsons out. Drop off was just leave the car and put the key in the office. "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 6
Condition of the Vehicle: 3

RHODES, GR - Reviewed by SEAN - 15 November 2024

" Not sure prices were competitive "

" Shocked to find 4 gentlemen sitting in the rental car with their luggage on collection, no staff in car park, all cars open so no way of knowing who's car was who's. "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 6
Condition of the Vehicle: 10

RHODES, GR - Reviewed by MATTHEW - 11 November 2024

" Excellent Service from airport pick up and drop off to ease of collecting the car. Pleasant staff, no issues. "

" Excellent Service from airport pick up and drop off to ease of collecting the car. Pleasant staff, no issues. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by GABRIEL - 31 October 2024

" Yours Rhodes: Staff were very smiling, attentive, polite, and swift, and there was no hard sell on extra insurance whatsoever. Both pick-up and drop-off were a doddle, and the deposit was returned only a couple of days afterwards. Car was new (208 1.2 normally aspirated), not the quickest thing (my choice), but ideal for Rhodes (which has a few dirt/gravel tracks & car parks and a theoretical maximum speed limit of 80kmh), car was very clean and fresh inside (please remember persistent dust on the island when judging external), and price was excellent, less than a pint at the pub/day. On driving off, an unfamiliar dash light came on, and going back they dealt with it immediately. Yours will be my go-to every time I return to Rhodes from now: 5 stars. Thank you Sevi and to your manager! "

" Excellent. As I said, after this treatment, I will use you every time I come to Rhodes from now on. Thanks to both of you. Sevi, good luck with your next big adventure! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by CLAIRE - 29 October 2024

" I have always had good service from autoeurope. Easy to book. But no helpline out of hours means I was taken advantage of by Abbeycar agent. "

" I arrived in Rhodes very late at night. The AbbyCar office was waiting to close. On arrival via their shuttle bus the agent told me he could not accept my credit card for security deposit on the autoeurope booking. He said he could only rent a car to me if I paid an additional £175 fee. I was stranded, had no other way to reach my destination so I paid £175 plus the security deposit (which was returned later) using the same credit card that the agent said he could not accept for the original autoeurope booking. I feel this was done because he knew I had no other way. A Long distance from airport. No taxi nearby. Long way from my hotel - He said either I don't rent you a car and you walk away, or you pay £175 and a security deposit, then I rent you a car. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JONATHAN - 29 October 2024

" No complaints. A clear presentation online of the deals available & good after-sale communication. "

" Counter staff were very efficient & the staff that managed the handover of the vehicle were friendly & chatty. The vehicle itself was very disappointing. On day two of the hire we noticed the smell of fuel in the vehicle. It became more noticeable as the week progressed. The rear passenger side tyre lost pressure & flagged a warning on the display so we took it to the garage to sort it out. The car was just generally quite tired – cigarette burns on driver's seat, a few rattles, 'baby on board' sticker with full imprint residue visible on rear window. Not a big thing but a lack of general vehicle care. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 4

RHODES, GR - Reviewed by NOEL - 29 October 2024

" I always use Auto Europe when travelling and get great customer service if required and good value. "

" There was nobody at the pick-up point and I trouble getting my phone to work so it was 30 - 40 minutes before I was collected. The people were friendly and helpful, the car had a lot of damage all round so I took a quick video in case of issues when dropping it back off. There were no issues though. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

RHODES, GR - Reviewed by LES - 28 October 2024

" We have used Auto Europe on numerous occasions over the last 12 years and have had a trouble free experience every time. Ironically our only experience of a car hire scam was the sole occasion we dealt directly with an agent for one of the big names in the car rental business. "

" The pickup and dropoff together with the collection and return process were all efficiently and courteously handled. The Nissan Micra had obviously seen a lot of use, but it drove well enough. The hire cost was very reasonable, so show room condition could hardly be expected at the price. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by CRAIG - 24 October 2024

" All good. Smooth process "

" Everything went smoothly and fine. Friendly staff. Cars are not cleaned in between rentals, but that's accounted for in the cheap rental price I guess. Will use again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by KEVIN - 20 October 2024

" Very pleased with Autoeurope - I actually booked 4 cars from you on this holiday to Cyprus, Athens & Rhodes. "

" The chap who showed us the car in the car park was very friendly which was nice "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

RHODES, GR - Reviewed by ROBIN - 20 October 2024

" Very speedy pick up and efficient drop off. "

" Very speedy pick up and efficient drop off. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

RHODES, GR - Reviewed by JONATHAN - 19 October 2024

" I will not use Auto Europe again and will warn friends and family too. "

" I presumed the cost I paid before leaving but then ended up paying an extra 140 euros. Dreadful. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 3

RHODES, GR - Reviewed by VIVIENNE - 18 October 2024

" Can't fault your service. Website is simple and easy to navigate and prices are competitive. "

" Car was excellent but the staff are SO SLOW! Everybody was just waiting and waiting and nobody what's serving us. Eventually got invited over by a lady in the adjacent car rental company (but I believe they are all the same anyway, just with a different name. Only needed a photocopy of your driving licence and passport. Simple enough but no, half an hour wait. For what? In the meantime the shuttle from the airport is coming with the next lot of people to queue up to collect their rental car. Starting to panic now as it was getting late. Finally, we got given the rental sheet, examined the car for damages, marked on the sheet, signed it and we were out. 5 minute job. The whole process shouldn't not take more than 10 to 15 minutes since all the paperwork and documents are already in place and presented at the time of collection. In the end we arrived an hour later than scheduled at our accommodation so we missed our dinner. A very tiring, very exasperating and very frustrating experience which is a shame as the car was good. Notably the website and actual address is not easy to find via satnav, so a map to return the car to would have been useful. "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by CHARLES - 17 October 2024

" Iv used Auto Europe for work for a few years now and it's always been great "

" Far from the airport, slow to collect the car(about 50 mins) car was very damaged and dirty on the inside and out. "

Value for Money: 3
Efficiency of Counter Staff: 2
Expediency of Drop-off: 4
Condition of the Vehicle: 1

RHODES, GR - Reviewed by HENRY MICHAEL WILLIAM - 16 October 2024

" Auto Europe great Yours car rental very average "

" Quick rental and nice staff Easy shuttle bus Poor condition of car - boot and windscreen broken, dirty on hire "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

RHODES, GR - Reviewed by KEITH - 15 October 2024

" Easy pick up and drop off onsite at airport "

" Friendly staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by PAUL - 14 October 2024

" There was no need for an International License but AutoEurope were wrong to state that this was necessary. "

" Alamo claim that cars are cleaned between rentals but the interior was quite unhygienic when collected. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by JOHN - 14 October 2024

" Easy airport pickup Everything explained Easy drop off "

" Easy airport pickup Everything explained Easy drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by SHEILA - 13 October 2024

" Great car. All good. "

" Excellent. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by TIMOTHY - 13 October 2024

" Yes "

" Yes "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by JOHN - 10 October 2024

" Not good when you knew the time of the flight and the person didn't wait. They left before 23.00 so they could get to the office and head hime "

" Flight wasn't in till 22.00 local time. Both my wife and I have EU passports and so no delay on getting through passport control. No minibus there and no indication of how we got to the pick up. Eventually a woman turned up with a card and our name on it. Said we were late and the woman who had come to pick us up had left as the office closed at 22.00. Had to pay a supplement for late arrival! "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 9

RHODES, GR - Reviewed by ANTHONY - 07 October 2024

" Easy to fond and book car and will use again "

" Collection was too long with not enough staff to cope with the numbers if people collecting their cars. "

Value for Money: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 6

RHODES, GR - Reviewed by CHRIS - 06 October 2024

" I haven't ever had problems with Auto Europe. I just think these guys in Rhodes didn't operate very well "

" Worker wasn't around - had to wait for him to arrive. Car ran perfectly but had lots of dents and was even missing a sun visor on the drivers side. The car key was also broken and the centeral section fell out. Luckily we found it or we wouldn't have been able to go anywhere. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by NATHAN - 05 October 2024

" Had to wait over 50 minutes to get from the airport to the remote site so not a great start to a holiday. Paid yourselves for waiver protection and still have to put funds onto a credit card. What is the point of paying you a waiver?? Counter staff were rude when I questioned the waiver cover. "

" Had to wait over 50 minutes to get from the airport to the remote site so not a great start to a holiday. Paid yourselves for waiver protection and still have to put funds onto a credit card. What is the point of paying you a waiver?? Counter staff were rude when I questioned the waiver cover. "

Value for Money: 7
Efficiency of Counter Staff: 2
Expediency of Drop-off: 2
Condition of the Vehicle: 8

RHODES, GR - Reviewed by CARL - 04 October 2024

" Had to cancel as counter staff only stick around until 11pm local time, despite 4/5 other competitors around at midnight. We had flight delays which meant had to cancel. Still waiting for refund "

" Had to cancel as counter staff only stick around until 11pm local time, despite 4/5 other competitors around at midnight. We had flight delays which meant had to cancel. Still waiting for refund "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

RHODES, GR - Reviewed by PHILLIP - 04 October 2024

" Best car hire in rhodes "

" Great upgrade to q2 "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by LEWIS - 04 October 2024

" Fine. "

" They weren't much help TBH. I got given the wrong car and was told that I can either take what they've provided or a manual car. "

Value for Money: 7
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 6

RHODES, GR - Reviewed by JOHN - 03 October 2024

" Rarely any issues. Always recommended. "

" Good transaction. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by EMMA - 03 October 2024

" Would definitely recommend or use again "

" Good value for the car. Not top of the range but did what we needed and good service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by KAT - 02 October 2024

" There is clearly a scam happening at abbey car, they weren't accepting peoples credit cards and therefore making them pay 180 euros in addition to the rental fee already paid "

" Wouldn't accept my Credit card even though it was one named as accepted on their website. Charged me an additional 180 euros "

Value for Money: 10
Efficiency of Counter Staff: 4
Expediency of Drop-off: 6
Condition of the Vehicle: 7

RHODES, GR - Reviewed by STEVEN - 02 October 2024

" Apart from the pick up very good "

" Had to go and find a member of staff after waiting "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by STEPHEN - 27 September 2024

" Due to length of pick up and drop off "

" Longest pick up we have ever experienced only 1 person in front and took 45 mins to get to desk to pick ours up When returning yet again longer process than usual Need more staff on desks "

Value for Money: 10
Efficiency of Counter Staff: 4
Expediency of Drop-off: 5
Condition of the Vehicle: 7

RHODES, GR - Reviewed by PETER - 17 September 2024

" I always use Auto Europe if I hire a car abroad and I am very happy with the service I get, I will still use them in the future. "

" The car was in a poor state, damaged and would be described as an old banger that was past its sell by date. On our return to Abby car We saw that they had just received a large number of brand new cars so would use Abby again. Staff were very good but at check in for car a number of people in line which then took some time. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 2

RHODES, GR - Reviewed by RACHEL - 17 September 2024

" Very good "

" My only complaint is that I had to wait quite a while for the shuttle from the airport to the AbbyCar office, which meant I then arrived after 10pm and had to pay a late fee (despite being ready at the airport by 9.45pm) . "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by KONSTANTINOS - 15 September 2024

" I strongly advise against using their services! They are unprofessional on every level "

" I was very dissatisfied with my experience; the car was in not good shape. The key remote didn't work , and the clutch was very hard to press . Even after I reported these issues, the staff seemed uninterested. Moreover, the vehicle was covered in dents all over! On top of that, the staff exhibited rudeness, acting rather aggressively, and appeared to be disorganized overall. I overheard them making negative comments about others and their families, which was incredibly disrespectful to those who came to them. There was a clear lack of courtesy! "

Value for Money: 5
Efficiency of Counter Staff: 3
Expediency of Drop-off: 1
Condition of the Vehicle: 4

RHODES, GR - Reviewed by THOMAS - 09 September 2024

" Everything was fine with the exception of getting charged an extra 60 euro on arrival for "out of hours" collection. I wasn't made aware of this either by Thrifty or AutoEurope. This should have been clearly communicated if collection at 23:00 was an issue. "

" Everything was fine with the exception of getting charged an extra 60 euro on arrival for "out of hours" collection. I wasn't made aware of this either by Thrifty or AutoEurope. This should have been clearly communicated if collection at 23:00 was an issue. "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 8

RHODES, GR - Reviewed by RON - 04 September 2024

" As above "

" Poor collection from airport,had to ring greek mobile number which wasn't straightforward "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ARMIN - 04 September 2024

" over all very good "

" Only thing that takes the experience is the way the staff at pick up behaved and talked, It was an older lady with white short hair. And that they did not accept American Express "

Value for Money: 9
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by ALED - 29 August 2024

" Easy enough. "

" The car was a bit run down - the radio was locked with a code which we weren't provided, the windscreen wipers were inefficient and didn't remove the water used to clean the windscreen and the gearbox was quite clunky (which was extra challenging using right-hand drive for the first time). However, the car was cheap so I guess we got what we paid for. "

Value for Money: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 3

RHODES, GR - Reviewed by SIMON - 20 August 2024

" Was ok "

" Overal quality of car was very basic, some minor faults "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 6

RHODES, GR - Reviewed by PAUL - 20 August 2024

" Due to AbbyCar's treatment of us, we would not use or recommend Auto Europe again "

" Woman on arrival was rude and abrupt and we ended up with a smaller car than paid for. When we returned the car they tried to blame us for a dent on the roof that was already present. Clearly trying to rip us off which we were not got to accept. "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 2
Condition of the Vehicle: 5

RHODES, GR - Reviewed by KEVIN - 13 August 2024

" Overall exceptional service "

" Very efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JAMES - 02 August 2024

" Auto Europe was an efficient platform to use and book i would recommend that clarity over insurances and additional payments are addressed as when i booked i upgraded to premium yet AbbyCar still wanted to upgrade beyond that. "

" On collection there focus was to try upgrade insurance at a premium, they needed to block £1600 as a security deposit which was prohibited by my bank. my bank advised that this is becoming an increasing problem as the amount of money is automatically flagged as fraud. I managed to resolve it, however the counter staff advised if i couldn't i would lose the rental amount and or i could pay an additional £500 to resolve the deposit issue. I ordered a kia stonic (2 x suitcases) or similar and ended up with a fiat 500xl which was in a bad state of repair, tyres were worn and not fit for purpose, door would not open at times and the parking brake worked intermittently. I could not fit my suitcases in it without putting down the back seats. this was a really bad experience especially from someone that travels on business and rents cars regularly. by far the worst company i have ever dealt with. "

Value for Money: 4
Efficiency of Counter Staff: 2
Expediency of Drop-off: 9
Condition of the Vehicle: 5

RHODES, GR - Reviewed by AARON - 20 July 2024

" Straight forward "

" Booked a Peugeot 208 (or similar) to be given a Nissan Note which broke down with a busted clutch. However they did recover and replace the car within and hour. Gave us a nice Toyota Yaris. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 3

RHODES, GR - Reviewed by SAMUEL DAVID - 19 July 2024

" If you recommend such scam companies then you should not be in business "

" They are a scam this company they tried to rip me off with alot of money would recommend for you to take them off your website and to all potential clients to not use them stay far from them "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

RHODES, GR - Reviewed by JAMES - 08 July 2024

" good deal so happy "

" Staff at pick up brusque, recording condition of vehicle a bit blase Though I gues thts Greece "

Value for Money: 8
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 9

RHODES, GR - Reviewed by CARON - 07 July 2024

" Pick up and drop off easy. Loved the car. "

" It was great to be met at airport and shuttled to car hire place. This made everything less stressful and quicker. Also being dropped off at airport on way back was great. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ELIAS - 06 July 2024

" The staff, were excellent and welcoming. The car was very clean and tidy. Once again, thank you very much. "

" Thank you for the lady, we met at the Airport; very courteous and welcoming, with a big smile on her face. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

RHODES, GR - Reviewed by PAUL - 03 July 2024

" Logged a complaint about out of hours fee but no reply or response from auto Europe "

" Out of hours fee charged when voucher indicated otherwise. "

Value for Money: 1
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 8

RHODES, GR - Reviewed by RICHARD - 27 June 2024

" . "

" Late colleting us from Airport as staff occupied with breakdowns Pick up area @airport not clear. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by RICHARD - 25 June 2024

" Happy with the price and the information on advance which allowed me to be confident that I didn't need the extra insurance. Not happy with the agent or the actual provider. "

" Very pushy staff. Looking to sell more insurance when we already had insurance with auto Europe. When we refused, she offered a discounted insurance. When we still refused, she became very curt and abrupt. Taking us to the car and then walking away. The car was a fiat panda with a very small boot meaning we had to put our second case on the back seat. The car is not a like for like of the Peugeot 308 "

Value for Money: 7
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 3

RHODES, GR - Reviewed by IVAN - 21 June 2024

" Very good "

" Very good and efficient "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

RHODES, GR - Reviewed by RICHARD - 15 June 2024

" As above "

" Great little car, and it all went smoothly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JOHN - 13 June 2024

" Not happy about the experience, taking liberties with tired tourists after a long flight. Learnt my lesson not to trust car hire companies "

" I hired the car expecting a nearly new hire car, what I got was a very old car with scratches and dents on every panel, so many it was impossible to log all the scratches and damage to the vehicle. I made my views clear as they demanded €800 deposit for any damage, I asked for another car but was told there wasn't any, although there was plenty of vehicles available in the compound. Upon driving back to my hotel I found the air conditioning did not work, I emailed EXER but had no response. For the first 2 weeks I was only doing short journeys. On the last week I needed to use thd car on long journeys, the temperature was up to the 40s so needed air conditioning working, I had to drive an hour to ask for a replacement vehicle, they did but gave me another old car, slightly better paintwork but air conditioning wasn't great. In my opinion the cars given to me are not suitable as hire cars as they are too old. They haven't as yet returned my deposit to my card. "

Value for Money: 5
Efficiency of Counter Staff: 3
Expediency of Drop-off: 8
Condition of the Vehicle: 2

RHODES, GR - Reviewed by GRIGORIS - 10 June 2024

" This is not the first time i rent a car on this site. My reviews are only positive. "

" Unfortunately, my flight was delayed and the company representative did not meet me, as they worked until 22:00, and I arrived at 23:30. They explained this by saying that they had recorded my flight number incorrectly. Unfortunately in Rhodes almost everything closes after 22:00. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by RAYMOND - 04 June 2024

" Quick, efficient and accommodating. "

" Very professional, quick service and the transfer from airport easy to find. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by JAMES - 27 May 2024

" No hassle pick up and drop off at the airport, very quick and friendly service, thank you and will be using you again in September "

" Very friendly staff on arrival at desk, speedy and car upgrade was a real treat, new car and automatic so very pleased "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by MICHAEL - 27 May 2024

" Booking process and prices were good. "

" This was a very cheap rental deal, however the car was a bit knackered, soggy suspension, knocking steaming, a driver seat that dangerously slid back on its own going up steep hills. All that said, it did what we wanted without any real problems, I guess you get what you pay for. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 6
Condition of the Vehicle: 4

RHODES, GR - Reviewed by STEPHEN - 19 May 2024

" Very good "

" Very good "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

RHODES, GR - Reviewed by MARY - 16 May 2024

" Staff at the office were very helpful "

" Only issue was that we could not find the shuttle bus driver at the airport when we arrived so had to phone the office Staff at the office were very helpful and accommodating "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

RHODES, GR - Reviewed by RUPERT - 05 May 2024

" Very good overall rental experience. "

" A friendly and helpful team at Enterprise/Alamo Rhodes Airport. There were some initial problems with my allocated vehicle, but they were quickly sorted out and I was soon on my way with a replacement. Quick and hassle-free vehicle return. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

RHODES, GR - Reviewed by ANDRONIKI - 26 April 2024

" I "

" Very happy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ROBERT - 22 April 2024

" EXCELLENT! "

" EXCELLENT! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by VICTORIA - 11 November 2023

" Booked online easily enough. "

" A seamless experience from being met at the airport to being swiftly delivered back once we'd returned the car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by DAVID - 02 November 2023

" . "

" Abbycar staff were short tempered and unhelpful. We gave a deposit for 2 card of almost £1600 that has not been returned. Will not use again! "

Value for Money: 3
Efficiency of Counter Staff: 2
Expediency of Drop-off: 8
Condition of the Vehicle: 4

RHODES, GR - Reviewed by ANDREW - 31 October 2023

" Didn't disclose the extra payments I would be due to make after charging me at my initial booking. Very unclear and dishonest "

" Charged a further 310 euros for a damage waiver that I was unaware of. "

Value for Money: 1
Efficiency of Counter Staff: 4
Expediency of Drop-off: 6
Condition of the Vehicle: 3

RHODES, GR - Reviewed by MARTYN - 30 October 2023

" Very clean newish car "

" Bit of a queue whilst picking up the car took 30 to 40 mins . Apart from that pick up and drop off very smooth. No other issues "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by JAMES - 27 October 2023

" Overall good company would use again "

" Easy pick up collection, car was nice. Lady on the desk was abit miserable when handing the car back trying to charge me for a small scratch "

Value for Money: 7
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JOANNE - 27 October 2023

" I'd use them again. "

" Car was supplied with a bump on the door but it was noted before I drove off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

RHODES, GR - Reviewed by STEPHEN - 24 October 2023

" I have used Auto Europe previously and it has all gone well, but I am very disappointed to have paid €70 extra for a larger vehicle, only because the intermediate vehicles would never hold 4 large suitcases, so I feel that description was inaccurate really. Perhaps you might consider rectifying the description or be more specific about the suitcase size ! "

" We specifically booked the car as it showed it could take 4 suitcases, 4 passengers. When we were offered a car in the intermediate range as booked, it was clear we were never going to get 4 people and luggage for 4 for a weeks holiday. We ended up having to pay for an upgrade to a larger vehicle just to accommodate the luggage. I would just prefer this to be much clearer, as the only suitcases the intermediate car would carry is small overnight/weekend cases. This is not appropriate for a weeks hire at, what is a holiday destination, therefore unlikely to have people with small suitcases. Other than wasting time on collection try to solve the issue, paying for additional hire the vehicle was ok and served us well. The book through yourselves, save the description of size/capacity was very straight forward. I would urge people to check the actual size and this lesson has been one learnt. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 8

RHODES, GR - Reviewed by TREVOR - 24 October 2023

" We went with Auto Europe because it stated that Carwiz was on the airport.It wasn't, there was a shuttle service. Also, the car fuel tank was meant to be full-to-full. When we collected the car, the fuel tank was half full. Not a. massive deal, but annoying. "

" The car had severe body work damage when we picked it up. On reflection, we should have asked for an alternative as the damage could have been more than cosmetic -- ie to the chassis, steering, etc. I wasn't confident driving it. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 1

RHODES, GR - Reviewed by PETER - 20 October 2023

" I have always been happy with Auto Europe apart from my last experience "

" I was very shocked to find out that I had to pay an extra 10 euros per day for being aged over 70 which I feel I should have been made aware of when booking and not hidden in the small print. I also note that most companies only apply this fee to over 75 year olds "

Value for Money: 2
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

RHODES, GR - Reviewed by SCOTT - 20 October 2023

" Great value for money, the car done what we needed it to do but did struggle on a couple of steep hills. "

" The shuttle bus was efficient and friendly and the staff at Abbycar were friendly. The windscreen of the car could be cleaner / clearer as it was smeary on the inside. Also the screenwash bottle was empty. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by BRONAGH - 19 October 2023

" Very happy with autoeurope service. "

" Friendly helpful staff and a very swift efficient service. Would definitely recommend "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by SANDEEP - 18 October 2023

" We were expecting a counter outside Gate 5 as per booking info, in reality they pick up passengers outside Gate 9 and transfer to their office using a shuttle. This caused unnecessary confusion and delays. "

" Friendly staff, good communication. However there was no info about how we were collected, incorrect info on the terminal gate (booking showed Gate 5 but it was in fact Gate 9) "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 5
Condition of the Vehicle: 9

RHODES, GR - Reviewed by KIM - 17 October 2023

" Will use carwiz again "

" Great car at great price. Staff friendly and efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by PHILLIP - 17 October 2023

" Great "

" Very friendly no hassles "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by GLENN - 12 October 2023

" Good communication and no issues "

" Friendly staff, good service and little waiting time "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by BIROL - 10 October 2023

" Happy with experience of renting a car. "

" All went smoothly. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by KEVIN - 08 October 2023

" Quick and easy from pickup to drop off. The car easy clean and had a full tank exactly as described. I would recommend them to friends and family. "

" Staff from Centauro made the pick up and drop off very quick and easy. The pickup from Rhodes Airport was exactly on time and the drop off very easy. We would definitely use them again next year. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ANDREW - 08 October 2023

" Was ok. Car was not in the best condition. "

" The hard sell about additional insurance was unnecessary after the representative being told that additional insurance was already in place. Car was scratched to hell, clutch almost worn out but otherwise worked to plan. Unnecessary warning about returning car full of sand. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 6

RHODES, GR - Reviewed by MICHAEL - 07 October 2023

" See above. "

" When I booked the car it stated that collection was at the airport terminal. This was not the case, we had to wait for a transfer. This was clearly false advertising. I would never use centauro or euro at again. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

RHODES, GR - Reviewed by ROBIN - 07 October 2023

" Easy "

" Lovely staff, vehicles a little tatty. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by OLIVER - 07 October 2023

" From airport had to wait 10 mins for shuttle to arrive , there office was approx 5- 10 mins away , there was people already being served so took about 45 mins to get car sorted . Returned car no problems all okay "

" From airport had to wait 10 mins for shuttle to arrive , there office was approx 5- 10 mins away , there was people already being served so took about 45 mins to get car sorted . Returned car no problems all okay "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

RHODES, GR - Reviewed by STEPHEN - 03 October 2023

" Very good as used Auto Europe a lot in the past. However on this occasion two issues: 1) The indicated pickup place on the Auto Europe voucher at Rhodes Airport of Exit 9 is wrong, it is Exit 5. Exit 9 is departures, and that doesn't matter because you are dropped at the airport by the shuttle bus anyway. Exit 5 is important because it is a walk away and you wait where no one can tell you anything about picking up a rental car there. 30 minutes wasted! 2) Whilst the insurance purchased through Auto Europe was extra cover, Abbey did not recognise accept it was fully insured unless I paid more, which I did not because supposed to be included with the offer! "

" Whilst off the airport that requires a wait for the shuttle bus and a 10 minute drive I think it is better than queueing at the airport and being charged more. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by STEVEN - 30 September 2023

" Excellent 10 out of 10 "

" Experience was superb great price and extremely helpful from pick up to drop off would highly recommend "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by WILLIAM - 29 September 2023

" no problems, returned as found, deposit back on my card in minutes, "

" was a little worried, comments like we are no bothered about scratches on the vehicle do concern, as other agents have tried in the past to screw me over, it dosen't matter on collection, however it does on return, this time, all good "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

RHODES, GR - Reviewed by JOSEPH - 25 September 2023

" Very poor and unacceptable "

" Very unhappy. There suppled a shuttle bus which was OK. When we arrived we were told we needed a credit card which we don't have. Yes it was on the paper work but we have never had to use one before as my visa debit card has always been accepted.They in the end said we could still have the car if we paid another €350. My card was then accepted to pay this extra money. We had already paid the price of hire when it was booked. We didn't understand why this was but we paid it as we needed the car. They then said they would give us the next size car up. The car had an awful lot of scratches and black marks on it, so my wife had to take a video of the whole of the car. As we got half way to our hotel the service light came on. So we rang them to report it. First of all they didn't understand why it was a problem for us. I had to insist on returning the car the following morning to be checked. We had to take it to there garage to be sorted. With all the cars we have hired in Rhodes we have never had anything like this. We will never use abbycars again as we ended up paying a lot more for it and would of got a better deal elsewhere. We were not the only holiday makers that this happen to. "

Value for Money: 5
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 3

RHODES, GR - Reviewed by DANIEL - 24 September 2023

" Good booking experience. "

" Great experience picking up and dropping off the vehicle. Very helpful and friendly staff. Overall very pleased with the service. Car condition however fell below my expectations - brakes were not great and car had obviously not been well maintained. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

RHODES, GR - Reviewed by EMMANUEL - 24 September 2023

" Some minor issues with the vehicle otherwise all good "

" Very easy to deal with "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by GRAHAM - 24 September 2023

" The vehicle, by the companys own view was not in a great state of repair and said that this was the last year it would be used. "

" Overall the staff that we dealt with in Rhodes were very friendly. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 4

RHODES, GR - Reviewed by LEILA - 24 September 2023

" Bring given the wrong location for the pick up to take us to the car rental location was a very stressful start to the holiday. "

" We were told to go to the wrong exit gate at the airport to find our free bus to the car rental location. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by MATTHEW - 22 September 2023

" Everything else about the experience was pretty good "

" I think the customer service, including the shuttle to the airport, was fantastic. My only issue was the car: I appreciate that you don't necessarily get the car offered. But we went from a VW T-Roc to a Fiat Tipo and it didn't feel like-for-like in any world. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by NEIL - 21 September 2023

" Easy online experience "

" Tired at pick up and they tried to sell us extra insurance even when we said we had insurance "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by STEPHEN - 19 September 2023

" Please read comments above "

" We booked an on airport car pick up, but the office had moved off the airport and we needed to use a transfer bus. We had paid extra to pick up at the airport because it would have been much cheaper to have booked an off airport car. Overall, the car was excellent, and the CarWiz counter staff were welcoming and friendly. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 8

RHODES, GR - Reviewed by ALAN - 17 September 2023

" One comment, when booking we understood that the supplier was "on airport", however the supplier was a short shuttle ride away. This all worked out ok in the end, but the info on the booking said that location was 300m to left of exit but this was incorrect. We needed to await arrival of shuttle at main exit door. "

" Excellent service at a fair price. Adequate vehicle "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

RHODES, GR - Reviewed by NEIL - 13 September 2023

" The company Albany made us pay and an additional €300 as we did not have a credit card to make the €1500 deposit. A debit card was not accepted which is bizarre. When we dropped the card off they only returned €200. The €100 they took, is robbery. The car we had was smaller than the Peugeot 208 we thought we was getting and was worn and the central locking didn't work The lady at the desk was also rude, the whole experience was a bad start to the holiday. "

" The company Albany made us pay and an additional €300 as we did not have a credit card to make the €1500 deposit. A debit card was not accepted which is bizarre. When we dropped the card off they only returned €200. The €100 they took, is robbery. The car we had was smaller than the Peugeot 208 we thought we was getting and was worn and the central locking didn't work The lady at the desk was also rude, the whole experience was a bad start to the holiday. "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 3

RHODES, GR - Reviewed by ANTONI - 13 September 2023

" good value "

" good value "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by BRETT - 13 September 2023

" Hassle free, value for money hire car experience "

" Hassle free, value for money hire car experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ANDREEA - 10 September 2023

" The car could have been better but overwall was a good experience and would go back "

" Good and straight forward experience "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by MARTYN - 10 September 2023

" Great rates. "

" So easy to book. Good rate. Simple process at collection & drop off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JENNIFER - 07 September 2023

" SHOCKING "

" Shocking experience all round. Was told pick up and drop off was the airport but in fact it was 5-10 minutes away from the airport in a taxi. The staff (bar one lady and one man) RUDE and very unapproachable. Actually one of the worst car hire experiences I've had whilst on holiday and for this reason I will not be using Auto Europe again to help find me one!! Disgraceful "

Value for Money: 6
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 7

RHODES, GR - Reviewed by ANDREW - 02 September 2023

" Good overall experience "

" Good overall experience "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 6

RHODES, GR - Reviewed by CHRISTOPHER - 29 August 2023

" TOTAL SHAMBLES. "

" Despite paying in advance for the car hire from Carwiz for an entire week, as we arrived an hour late due to a flight delay, our car had been allocated to someone else! We pointed out that we were actually only 30 minutes late, but there was nobody from Carwiz at the terminal to greet us, no buses and they didn't answer their phone when we tried to contact them. We were left stranded at the airport! Absolutely disgraceful behaviour. We paid in advance for the week so no idea why it would even matter if we were slightly late picking the car up, they already had our money! The guy from Carwiz when we eventually got through to them on the phone, then proceeded to hang up on us when we were trying to sort it with them. We instead went down to Rodos car hire who were superb. Just book directly with them in future and avoid Auto Europe and Carwiz at all costs. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

RHODES, GR - Reviewed by PAUL - 19 August 2023

" Don't hesitate to book with this company. You may not recognise the name, but they are a great company. "

" From booking to picking up the car, everything was smooth and faultless. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by MICHAEL - 14 August 2023

" Appreciated the support from AutoEurope when there were some issues contacting Yours on arrival at the airport. Would be even better if the details of meeting point were updated. "

" Friendly service, really appreciated the positive interaction with the staff at both pick up and return. There were no issues with the car and we were kindly offered an upgrade to a hybrid vehicle. Everything worked well and would happily use Yours in Rhodes again. Did need a bit of patience at the airport as there is a mismatch between what Auto Europe say is the meeting point and what the actual meeting point is. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JONATHAN - 08 August 2023

" Nice car, however I wouldn't have used this company if I had known they had no airport desk. "

" The description of the car hire location was misleading. The airport office was off site accessible only by shuttle bus. There was no information at the airport and we had to ask at another hire company to find out where they were. You had to stand outside on the pavement and wait for a van to collect you. There was no signage as to where to stand and the office phone system was not operational. The collection instructions said come out of the airport and the office would be 300m on the left. It was actually 2km down the road. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by WILLIAM - 06 August 2023

" As above "

" We hired this car only for a few days at the end of our holiday and it was perfect. The staff were really friendly and extremely helpful in helping to solve the problem of my missing passport, the car itself was almost new and immaculate. Very pleased; would highly recommend. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by FOTIOS - 30 July 2023

" Ok "

" Overall ok but they withdraw the security deposit and refund it afterwards instead of "blocking" the amount in the credit card. That incurs charges for non EUR denominated credit cards. Will not use them again "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 7
Condition of the Vehicle: 10

RHODES, GR - Reviewed by GRAHAM - 27 July 2023

" Whole experience was great! "

" Our experience overall with AbbyCar was excellent. Our checking-in, after arriving in Rhodes was great. We were picked up by our taxi after c.15 minutes wait (which is fine). We were attended to by a professional clerk who quickly took us through the paperwork we needed to complete. In fact the only delay, at that stage, was caused by ourselves as we hadn't remembered we needed a Credit Card in the name of the Driver/person booking the vehicle (Oops!). The car was clean and tidy with a full tank of petrol. The clerk walked us around the vehicle pointing out and marking on our contract existing damage (which was minimal, and the usual scratches you'd expect with a hire car). We had no need to contact AbbyCar throughout the duration of our stay. At the time of checking the car back (at the end of our stay), again the process was slick and pain-free. The gentleman checked that we hadn't caused any new damage and asked us to ensure we took a photo of the document confirming that to be the case, which he'd signed. We were then swiftly taxied to the nearby Airport (c.10 minutes max away). "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by MICHAEL - 27 July 2023

" please see my comments above. im happy for you to speak to me if you'd like to improve the customer experience as it's so close to been good - so i'd like to help you. "

" The pick up wasn't clear where to meet. The booking said T9 - which i went to and had to phone to find out where to meet. The transport to Abbeycars was fine. It felt like At reception their primary goal was to sell additional insurance - which i'd already purchased via autoeurope. so they made everything hard work after that. one credit card didn't work, so i offer to pay via debit card or amex which they refused to take both for a 700 Euro hold. the entire thing took nearly an hour to sort out. autoeurope - you need to sort out this insurance issue. i'd already paid you additional for full waiver this so having to do a seperate 3rd party hold on arrival wasn't explained with 700 euro hold put on my card. very poor experience for everyone. just glad there were no claims needs, as i can only imagine the pain. then on last day the car got a puncture on way to airport, there was no spare wheel! so we were on a remote road, little phone reception and no spare. thankfully with help from locals we got hold of abbey car and we were only a short distance from the airport so it worked out ok. I would expect more - these two points above i hope you address, one is in your gift the other - spare tyre would seem an essential thing to have in any car. Unless you sort out the waiver i won't be using autoeurope again if that is how it works if pay you and have to then have large holds on my card locally. "

Value for Money: 6
Efficiency of Counter Staff: 4
Expediency of Drop-off: 1
Condition of the Vehicle: 8

RHODES, GR - Reviewed by MATTHEW - 26 July 2023

" As above "

" Firstly when booking online it was advertised that it was pick up at airport but after paying I got info saying that it was a shuttle bus to collect. I would not have booked if that was the case. I had info stating that I had to meet a rep at exit 5. However nobody was there and after some time I eventually found the rep at exit 9! The staff at the counter were friendly until I said I had my own insurance and then they pretty much didnt talk to me. I purchased a Peugeot 206 or similar and I was given a fiat panda that we could only just fit in with all our luggage. The car was in a pretty bad condition with dents and bumps all over and a warning sign on the dash. The staff said this was normal! Not impressed at all until we returned which we were met with friendly staff. Still awaiting or deposit return. Will not be recommending abbey cars to anyone. "

Value for Money: 3
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 1

RHODES, GR - Reviewed by IAN - 25 July 2023

" Office in the terminal at Rhodes and car just 100m away "

" Easy, efficient pick up and drop off "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by DAVID - 23 July 2023

" All good. Easy process. "

" Excellent service though I was surprised to be shuttle bussed from the airport- 6km to the car wiz site. (I had booked it as "at the airport") - that might upset other more nervous travelling guests. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by STEWART - 22 July 2023

" Everything went well, the staff were helpful and the car was perfect. "

" Excellent service and helpful staff. Maybe an idea to add a note in the booking notes when collecting from Rhodes Airport that there will be a representative outside the entrance. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by CRISTINA - 19 July 2023

" I was paying two times money for this rented car. "

" I'm very disappointed because I payed two times "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 8

RHODES, GR - Reviewed by CHRIS - 14 July 2023

" As mentioned above...the pick up and drop off selected was 'Airport Office'. This was not at airport and was in fact 2-3 km away. I selected an option and paid extra because I wanted to pick the car up at the airport and not wait for a transfer etc. Instead I found that I had to wait for a pick up, wait for other people to be picked up, travel 2-3 kms out of the airport and queue again for the car. Of course, the same inconvenience occurred on drop off. Not good enough and misleading details provided. "

" Good experience however I specifically wanted an airport collection and drop off. This appeared to be what I was getting until my arrival in Rodos. The AutoEurope site is either deliberately misleading or dishonest "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JULIA - 02 July 2023

" Car hire was booked as an 'on airport' pick up (I specifically searched for this on the website) but the car rental was a shuttle ride away. Not a big deal, but annoying as I had specifically searched for in terminal. "

" The car rental ended up costing more than double the quoted price because we were unable to pay a deposit for the (prepaid all inclusive) insurance on our credit card. Centauro do not take Amex, nor a credit card on Apple Pay, nor debit cards. This was not made clear on booking and ended up costing us more than 100% the initial booking cost on pick up. Unbelievable. The insurance was already paid for in full and was a full comprehensive, no excess insurance, so why they need to take over $1,000 holding on your card is a mystery. Then the first car we collected (was a 3 door not 5 door as requested) and had a warning light on the tyre pressure. This was replaced by a different car pretty quickly however. "

Value for Money: 2
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 6

RHODES, GR - Reviewed by GERALDINE - 02 July 2023

" The only problem was with AutoEurope who told me to wait at Exit Door 5. The doors have been renumbered and Abbycar have informed you of this. So we wasted about an hour of our rental trying to find Abbycar. Eventually we contacted them and were told it was Exit Door 9. AutoEurope need to correct this on their paperwork. "

" No problems, car ready, clean. Abbycar staff very helpful. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

RHODES, GR - Reviewed by MARK - 22 June 2023

" As above . Service advertised was clearly not service received. Feel that Auto Europe site misled me "

" Stated as on airport by Auto Europe and confirmation details said 300m walk out of exit. Not on site. 1km + away, not walkable at all. By chance bumped into shuttle so was Ok. Fuel policy billed as full to full but isn't. Actual car was O)k and service was good but not what I wanted or filtered search to. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 6

RHODES, GR - Reviewed by THOMAS - 21 June 2023

" Easy to book. "

" The shuttle bus was quick to pick us up at the airport and the staff really friendly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by DAVID - 20 June 2023

" Happy with the service "

" We were delayed and very late arriving for our pick up to collect the car. Astonished to find that they waited for us even if there was confusion on the pick up point. We were told it was Gate 5 but it is actually Gate 9 as you leave the airport. Never the less everything was fine with the pick up and drop off of the car and a mini bus took us back to the airport. Would use this company again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by DAVID - 20 June 2023

" No problems, very satisfied "

" Fast, efficient and friendly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by THEODOROS - 19 June 2023

" Information on pickup location was incorrect. This resulted in us having to walk down a very street with children where we almost got hit by several cars. I think autoeurope where at fault as you have not updated your records. So whilst I would recommend carwiz I would not recommend your website. This company runs a shuttle bus for pickup it is not located at the airport. "

" Carwiz where great despite the mixup about car collection. As a result they gave us an upgrade in the car. The mixup was due to autoeurope not updating their details "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 7

RHODES, GR - Reviewed by WAI HONG - 14 June 2023

" First car broke, brakes squeezing. Company does not take amex and charge for additional insurance. No mention at all about them not accepting amex for a deposit holding method. "

" Great company to deal with but does not accept amex as a deposit holding method. No mention of this in any emails or their website. Be aware "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by DAVID - 11 June 2023

" As above "

" Pressure from staff to purchase extra insurance. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by SIMON - 10 June 2023

" Great company. Brand new car, clean and well maintained. Quick transfers and very efficient service when collecting car and dropping car off "

" Very positive experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by FRANCIS - 01 June 2023

" Apart from the car, all was good "

" Car a bit old and run down, going up hills proved a bit difficult at time. On the whole though, my experience was good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

RHODES, GR - Reviewed by ROGER - 26 May 2023

" Apart from the problem with Auto Europe giving me the wrong booking number to start with everything was OK "

" nO PROBLEMS FROM START TO FINISH "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

RHODES, GR - Reviewed by CAROLYN - 23 May 2023

" Very good "

" Very good other then we weren't told about the transfer, our ticket said it was a 300 metre walk from terminal, which it isn't "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by EHUD - 22 May 2023

" good service "

" For a 10cm long scratch i was charged 245 euros repair cost "

Value for Money: 2
Efficiency of Counter Staff: 8
Expediency of Drop-off: 6
Condition of the Vehicle: 10

RHODES, GR - Reviewed by KULVINDER UJJAL - 15 May 2023

" Excellent "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by IAN - 11 May 2023

" Only minor problem was that documentation was inaccurate on collection point as terminals at Rhodes had recently been re-numbered. "

" Excellent service and tips about driving in Rhodes. Staff extremely efficient. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by ELIZA - 09 May 2023

" Always come up trumps which ever country or company I book through them "

" Airport shuttle fine both ways. Car condition fine for the price paid. Drop off very stress free Thanks "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by DONAL - 27 April 2023

" BAD! "

" I won't use your company again as: 1. I had to pay the rental company almost as much as I had paid you as i AM OVER 75 - THIS WASNT MADE CLEAR WHEN I ACCEPTED THE BOOKING 2. Your voucher stated the rental company was 300 metres from the Airport. It was not - we had to be driven there and back several kilometres away and had to wait 30 minutes at the airport fro them to turn up "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 5

RHODES, GR - Reviewed by ANDREW - 19 April 2023

" great car and friendly staff. One small thing. the website said we would collect the car from the airport but in fact we had to get a minibus to pick up the car. There were no signs anywhere saying this. luckily someone from another car hire firm was able to help us. "

" great car and friendly staff. One small thing. the website said we would collect the car from the airport but in fact we had to get a minibus to pick up the car. There were no signs anywhere saying this. luckily someone from another car hire firm was able to help us. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

RHODES, GR - Reviewed by DONALD - 15 April 2023

" Good service overall. Confirmation email initially didn't arrive but was fixed with a call to customer services "

" Service was 10/10 but vehicle was disappointing in terms of both model and condition for a premium rental company. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

RHODES, GR - Reviewed by PETER - 10 April 2023

" I think the comments in Box 3 suffice about the car hire company. I don't think booking through the auto europe website is an experience is it, or am I missing something? "

" Very friendly and efficient staff, picked us up once we phoned, excellent wee Citigo well-maintained. Drop off equally easy and pleasant. Will definitely use this company again the next time we are in Rhodes. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JOHN - 10 April 2023

" Very satisfied with the condition of the vehicle, and value for money. "

" Great value and hassle free full to full policy. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JOAO - 09 April 2023

" Pleasant experience. Straightforward service "

" Efficient and quick service "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 6
Condition of the Vehicle: 9

RHODES, GR - Reviewed by ADAM - 22 March 2023

" Please see above "

" The office of this company does not exist, upon calling the number on the confirmation I was told to wait for a pickup at arrivals which never arrived and as a result I did not have this car for my trip "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

RHODES, GR - Reviewed by TIMOTHY - 21 February 2023

" Highly recommend as everything went so smooth and the process was simple "

" The whole process was quick and simple. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by STEWART - 31 October 2022

" Would recommend "

" Easy to deal with "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ELLIOT - 26 October 2022

" Simple, easy to use service. "

" Good, hassle free car hire, no problems and friendly staff. A 5 minute walk over the road from Rhodes airport. I will hire from them again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by AYRTON - 25 October 2022

" Very good, although we had to pay additional 175 Euros for insurance as this wasn't included, even though we had paid extra with AE for full coverage. "

" Very good, although we had to pay additional 175 Euros for insurance as this wasn't included, even though we had paid extra with AE for full coverage. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ANDREW - 25 October 2022

" As a leading premier car hire company and paying a premium price I was very disappointed at the condition of the car. Although clean and tidy it was very tired and had several faults that in the UK would make it unroadworthy. The nearside headlamp was not working A constant drone from the nearside wheel bearing/drivetrain Fuel gauge not working resulting in filling up with as I didn't want to run out of fuel. Comparing the cars condition with similar vehicles from other hire companies I was very disappointed. "

" Face to face contact was very friendly and helpful. Booking on line easy and straight forward. "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 5

RHODES, GR - Reviewed by WILLIAM - 21 October 2022

" Excellent car at great price "

" Excellent car at a very good price. Only issue was the confusing information about where to meet the shuttle on arrival. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 10

RHODES, GR - Reviewed by LACHLAN - 11 October 2022

" I was told to pay for full local insurance at Rhodes and the insurance I had taken out through Auto Europe wasn't valid. The operator at the desk said I could get the insurance I paid AutoEurope refunded back to my card. Please could you contact me back. "

" I was told to pay for full local insurance at Rhodes and the insurance I had taken out through Auto Europe wasn't valid. The operator at the desk said I could get the insurance I paid AutoEurope refunded back to my card. "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JOHN - 09 October 2022

" I had to return to the airport to pick up my vehicle the next day at my cost. An out or hours cost of 20euro was not disclosed at booking. Insurance full despoiste was requested when I had already booked full insurance. "

" Could not pick up the vehicle at the airport as desk was closed . They emailed me for flight details on the same day I was travelling! "

Value for Money: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by RYKKI - 08 October 2022

" First off, I specified in the search that the vehicle be available at the airport and this came up, turns out its a short shuttle transfer (not a major issue) just slightly annoying. When we get to the rental car place the staff are extremely rude and unhelpful. It was a car for my wife and I. Both on the insurance but the credit card was in my wife's name. Refused to accept the card as it wasn't in the policy holders name (complete scam) and made us pay another £140 plus a deposit of £100 for fully comp insurance through them, despite already paying for full cover from auto Europe. I paid more for a bigger car and yes, the car was bigger than a corsa - but definitely not the size that it was meant to be equivilent too. All around a horrific experience, safe to say I'll never use you again. "

" First off, I specified in the search that the vehicle be available at the airport and this came up, turns out its a short shuttle transfer (not a major issue) just slightly annoying. When we get to the rental car place the staff are extremely rude and unhelpful. It was a car for my wife and I. Both on the insurance but the credit card was in my wife's name. Refused to accept the card as it wasn't in the policy holders name (complete scam) and made us pay another £140 plus a deposit of £100 for fully comp insurance through them, despite already paying for full cover from auto Europe. I paid more for a bigger car and yes, the car was bigger than a corsa - but definitely not the size that it was meant to be equivilent too. All around a horrific experience, safe to say I'll never use you again. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

RHODES, GR - Reviewed by MICHAEL - 04 October 2022

" Good "

" Good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

RHODES, GR - Reviewed by CARL - 03 October 2022

" Lovely car. Excellent condition and really clean. The collection from the air port our only gripe . With well over an hour waiting to be picked up . But the staff were very friendly. "

" All genuinely good , BUT , we were picked up over an hour late from the airport . We were genuinely getting a bit worried. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 5
Condition of the Vehicle: 10

RHODES, GR - Reviewed by CLARK - 30 September 2022

" Auto Europe was fine "

" The Counter staff demanded we paid £600 deposit, even though we didn't need one, then wouldn't accept any type of credit card, then had to pay a cash deposit, £100 refundable and £80 for an added insurance that we didn't need, as we were fully covered by Auto Europe "

Value for Money: 7
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 8

RHODES, GR - Reviewed by DAVID - 29 September 2022

" All services were provided as booked Counter staff, pick up & drop off staff were very helpful "

" N/A "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

RHODES, GR - Reviewed by CHRISTOPHER - 26 September 2022

" NA "

" Didn't know about the 'out of office charge' - wasn't very clear at all - would have thought that was included. Vehicle was very scratched/bumped etc. not in great shape at all. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 4

RHODES, GR - Reviewed by JOHN - 26 September 2022

" So glad we hired a car, which when deducting the cost of airport to hotel transfers only cost around £10 a day excluding fuel and it meant we could drive all over the island to see the beautiful sights and stunning sunsets. "

" Friendly and professional. Despite being delay on the way out they were still there to meet us, literally less than 5 minutes from the airport via the provided shuttle bus, and we arrived at the hotel before the transfer coach from the airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JOSEPH - 25 September 2022

" Good experience overall "

" Friendly and curtious service and staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ROBERT - 24 September 2022

" Felt totally ripped off "

" Was not at all pleased picked up driven round jn circles for 20 minutes taken to a garage in the mudfle of no where told i had to leave credit card details which u don't have then made to pay 320euros to get a lower class car than we ordered which then broke down on the next day so as you can my holiday did not get off to a very good start and lost spending money so I will not recommend you or Abbey cars to anyone will evan advise people to avoid you both "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

RHODES, GR - Reviewed by NINA - 22 September 2022

" A good car hire experience "

" Excellent car hire. Even supplied us with a map as we didn't have google Maps "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by ANDREW - 21 September 2022

" Very easy to locate hire counter car was ready for collection and very clean "

" Coutous staff car was clean and tidy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by NICHOLAS - 21 September 2022

" Whilst Auto Europe booking was ok, i am concerned that you use Green motion at all. You should at least state that excess policies do not cover this company "

" Whilst the hire appears to have been ok, the issues i had were observing pressure tactics to sell extra insurance and then i found that my excess cover did not actually cover Green motion at all because of their suspect business practices in the past. This caused us an amount of undue stress on our holiday, not knowing if we would end up having to pay 800 euros as our excess insurance was not valid "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by PETER - 14 September 2022

" Had no problems with the car, it did come with a tyre pressure light on but tyres seemed fin. The boot cover was missing which meant you could see from the outside what was in the boot but not overly concerned by that. Was a Suzuki Swift but more than adequate for my 6-3" frame "

" Extremely efficient check-in, hand-over, and drop off. Had email follow ups on the day to ensure everything was OK. Communication was good. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by INGRID - 12 September 2022

" I had to ring you 3 times wasted 2 hours sorting the car out, the gentleman that served me was polite and understanding, however while you use 2 bit companies that have no customer service skills I would however never recommend you, sorry "

" Awfull I would never recommend them to anyone, the counter staff were laughing and making comments about us cause we challenged them on the insurance as I paid for zero excess they wanted me to pay again or we would be charged up to 4k if we had an accident, the hold on my card was not resolved when I returned the car, I rent several times a year all over the Mediterranean, I've never heard such rubbish or been treated so poorly in 25yrs "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 5

RHODES, GR - Reviewed by GERARD - 06 September 2022

" Had a small problem with tyre damage had full excess cover refund sorted in less than a day excellent service. "

" All went well no problems "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by KONSTANTINOS - 01 September 2022

" Good service "

" No problems "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by DAVID - 29 August 2022

" Exer are always good "

" It is a good job that I checked the fuel level on departure as it only has a minimum of a quarter of a tankful. Showed 2/8 on the printed form but 4/8 on the hand written form - the one that it was checked back in with! After a bit of backup evidence (warning light after only 61 kilometers) they reluctantly accepted that the 4/8 was incorrect. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by MATTHEW - 16 August 2022

" Simple, straightforward, desk was at the airport - unlike other companies I've used, had a very pleasant experience on both sides was excellent. "

" Staff super helpful and friendly. Would recommend! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by KEVIN - 10 August 2022

" Nice people, no stress at drop off or pick up. Would strongly recommend Exer "

" We got a nice clean car with a minor ding on the wheel arch. Pick up was a little slow, but there were few people in the queue. It was a little under powered for the hills in Rhodes. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by RUMNEY - 09 August 2022

" Extremely unhappy and spoilt our holiday. Booked the car nearly six months in advance of our holiday and we're then given a smaller inferior car. "

" I booked a saloon estate for two weeks to accommodate my family of five and our 5 cases at a cost of £1409.45. When we arrived we were given an inferior car (Toyota Corolla) and could only fit 3 cases in the car so had to drive for an hour with five people plus two cases in the car. ( Very dangerous and totally unacceptable.) "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 8
Condition of the Vehicle: 7

RHODES, GR - Reviewed by LAURA - 08 August 2022

" Though happy with the service I am wondering when will I get my deposit back and fuel deposit? I returned the car with a full tank and was told I would therefore get back the fuel deposit. Nobody picks up the phone at Rhodes Airport counter. "

" Though happy with the service I am wondering when will I get my deposit back and fuel deposit? I returned the car with a full tank and was told I would therefore get back the fuel deposit. Nobody picks up the phone at Rhodes Airport counter. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by STEPHANIE - 04 August 2022

" I wouldn't ever recommend a specific aggregate website to anyone, I don't think. "

" Given I had paid for extra insurance, I was confused when the car still had to be thoroughly examined and inspected before I left. It held me up for quite a bit of time. It would have been great if this process was expedited for insured customers. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 6
Condition of the Vehicle: 8

RHODES, GR - Reviewed by NEIL - 03 August 2022

" Really easy to book and collect the car from the airport "

" Great value for money and easy to collect the car from the airport. The car was a little old and scratched, but was still good value for money "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 7

RHODES, GR - Reviewed by BEN - 27 July 2022

" Hidden charges made me feel taken advantage of once I was stranded in a foreign country with the option of paying or walking "

" The out of hours charge was not advised when booking, only on the day when my flight was delayed was I told about this. Over the phone they said it was €23 and then on arrival it was €65 Turns out they emailed me to advise it was €65, while I was on the plane! Overall happy with the service, however €250 became €315 instantly and there was also €350 security deposit from a credit card which I also was not told about until after I booked. None of this is necessarily thrifty's fault, auto Europe should have advised of this from the start. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by STEVEN - 20 July 2022

" Let's wait and see how you address our comments about the fraudulent practices of Green Motion. At the moment our experience is very poor and spoilt not only the start to our holiday, but also the duration in the worry someone would touch the car, such is the fear they drive into you for not taking their insurance. "

" Awful service in the local office, extremely hard insurance sell even though we had paid for your insurance. Circled figures being presented and trying to put the fear into us. Me and my wife wanted a car not an interrogation Car had so many scratches and only a few recorded on his paper, had to show him nearly a dozen more. To finish of an awful experience, we have just had our deposit refunded and we are £58.61 short, mentioning transaction fees, this surely must be classed as a fraudulent practice and we are asking for a refund if this amount. We travel regularly 3 to 4 times a year and always take a car however I am sorry Auto Europe, unless you can sort out our refund, even a voucher would do, and address the practices of Green Motion then our next booking will not be with yourselves. Very Unhappy Customers!!!! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 5

RHODES, GR - Reviewed by MOZES - 17 July 2022

" Very fast "

" Easy Quick Perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ATTILA - 12 July 2022

" Very good brand new car, bit pricey but acceptable insurance. "

" Some staff looked tired and lack of kindness, some of them were very friendly. quick good shuttle from airport. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by MENTOR - 05 July 2022

" They charged me once when I booked and once more time when I went to pick up the vehicle there "

" It's a rip off I would not recommend to anyone "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 5

RHODES, GR - Reviewed by DEAN - 23 June 2022

" The rates you found seemed competitive, booking system was user friendly. Abbycar were a credit to you. I'm a very satisfied customer with no reason not you use your services again next time. "

" Excellent, friendly service. We were greeted at the airport by a friendly member of staff (just after midnight!), short transfer time to their offices. Paperwork was in order, car was as expected, and nearly new. WELL DONE ABBYCAR. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by CARL - 18 June 2022

" I had payed extra insurance witch when I arrived at green motion was told it was not recognised "

" Staff were very rood And not easy to speak to Car had damaged to three tyres "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 8
Condition of the Vehicle: 1

RHODES, GR - Reviewed by ALEXANDER - 16 June 2022

" Excellent! "

" Excellent! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JONATHAN - 05 June 2022

" I had to cancel booking at short notice due to current Easyjet flights crisis. I appreciate the terms and conditions did not allow for a refund, but 100% charge with no flexibility / voucher etc, was very disappointing and would put me off renting through Auto Europe again. "

" Never got to experience service as holiday cancelled "

Value for Money: 2
Efficiency of Counter Staff: 2
Expediency of Drop-off: 2
Condition of the Vehicle: 2

RHODES, GR - Reviewed by MARTYN - 30 May 2022

" Rubbish. Sub-contractors don't uphold points of hire contract and e-mailing Auto Europe results in generic, unhelpful responses. Requests to fill in a very limited query e-mail with drop down boxes that don't relate to my query. A lame offer of 5% discount off of a future car hire of a week or more as recompense for the failings of CarWiz. Like I will use either company again!!!! Apalling service - avoid at all costs. Scam. "

" Difficult to find the premises, no-one at the airport even knew them. I ordered full to full fuel, I received a third of a tank, barely enough to get us across the island with all petrol stations closed at night. No damage report from the staff and when I complained about the lack of fuel despite my contract for full to full, they walked off. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 6
Condition of the Vehicle: 4

RHODES, GR - Reviewed by STEVEN - 24 May 2022

" Although the rental price was good, the car wasn't. "

" Not the class of car I ordered. Very poor car, bad brakes and gearbox. "

Value for Money: 4
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 2

RHODES, GR - Reviewed by HUGH - 23 May 2022

" Well managed online process. Received good quality paperwork "

" I wanted a signed sheet at the end of hire period but was told it was not necessary. My credit card deposit is still locked - 1K euros 3days after hire period expired "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 5

RHODES, GR - Reviewed by ADAM - 20 May 2022

" Easy and quick process both at pick up and drop off "

" Quick process at pick up and drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JOANNE - 16 May 2022

" Easy to navigate the site. Excellent value for money. Speedy and comprehensive advice/confirmation of booking and voucher attached. Great site for comparing prices of providers and couldn't match anywhere else. Always a go to for car hire abroad for us and will continue to be. "

" Given the hard sell on extra insurance on arrival - we have our own policy so never take it - but always uncomfortable and unnecessary. The car was covered in orange sand from a recent shower and there was no water in the washers to clear the windscreen before we could drive. They filled the water and the wipers wouldn't work as the rubber was shredded so they made no contact with the windscreen. They took a blade from another car and put it on ours. The lady behind the desk insisted that there was one mark on the car. There were multiple. We took pictures of everyone and made them mark them down on the chart. We also took a picture of mileage and fuel level. We had no problems with the car during our 5 day stay and returned it early in identical condition. The lady who checked the car upon return would not accept all the small marks to the car until I showed her all of my pictures - she then quickly decided all was fine. They had provided 6/8 of a tank of fuel which is completely ridiculous but we managed to refill it to exactly 6/8 by some small miracle. When she turned the car on she tried to suggest that there was fuel missing until I showed her the picture I had taken of the exact same fuel level on pick up. Suddenly all was well and there was no problem at all. We have hired enough cars to know all the tricks of the trade now and we try not to fall for any of them but honestly .... its a tedious, unnecessary game and slightly ruins the start and end of your holiday when you just know that there will be attempts to con. It also means that for a couple of weeks after return I have to constantly check credit card receipts to ensure that they have not taken money and have refunded the blocked amount. On the whole it was excellent value for money and the car was, eventually, fine. The transfer to the airport was slick and the driver was friendly and professional. We wouldn't be thrilled to use GreenMotion again and would struggle to recommend based on our experience. "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 5

RHODES, GR - Reviewed by MARK - 16 May 2022

" Fantastic, friendly service. The location was just across the road from the airport. Really happy and would definitely use them again. "

" Fantastic, friendly service. The location was just across the road from the airport. Really happy and would definitely use them again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by MENESES - 01 May 2022

" Not great if the provider at the collection point is unable to be able to provide the same service they are selling online. Experience wise will choose another provider. "

" Staff was nice, the car was all around scratched small dents and also there were marks of rust, never received or had a rent car in this conditions, due to tiredness and kids not well we just got on the car and drove to the hotel. "

Value for Money: 5
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 1

RHODES, GR - Reviewed by ANDREW - 30 April 2022

" Worst experience ever "

" Horrendous experience, never again "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

RHODES, GR - Reviewed by ANDY - 19 April 2022

" As mentioned above felt in easy about taking insurance when I had felt I'd paid it in full "

" I was surprised when asked to increase my insurance cover when picking up the car I thought I had paid for fullCDW when I initially took out the agreement which pushed the price up a lot the couple next too me also said they had taken out full insurance would like feedback about this please "

Value for Money: 4
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by GRAHAM - 08 April 2022

" Good value and no hitches "

" Excellent service and a friendly service "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

RHODES, GR - Reviewed by SVETLIN - 16 November 2021

" Perfect services,almost new car and lovely staff. THANKS! "

" Almost new and very clean car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by BYRON - 01 November 2021

" Very good. "

" I found them to be very good. I didn't have to wait long at the airport on arrival. The company didn't try to hassle me for more insurance cover, as many other car hire companies do. They were helpful on directions to hotel area. I'd recommend them to anyone. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by MARK - 30 October 2021

" Very smooth, would definitely use them again "

" Car was good quality and clean, very smooth process, easy pick up and drop off just outside the airport "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by STEPHEN - 29 October 2021

" A very good company. Easy to use the website and clearly stated terms and conditions. I've also had no problems receiving a full refund when I've had to cancel due to covid related flight changes. "