AUTO EUROPE ROME, ITALY Car Rental Reviews

ROME, IT - Reviewed by STEFANIA - 21 April 2022

" Overall good value for money and straightforward "

" Staff was very polite but not enough of them to deal with demand so we had to queue for 45mins "

Overall Value: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by DAVID - 05 April 2022

" Very good. Would use again. "

" Although I hadn't read the small print and wasn't aware the rental pick up was outside the airport, the team picked us up.really quickly and dropped us off the same. The car was clean and a really nice vehicle. Everyone was friendly. I would use again "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by PAUL - 27 March 2022

" All went as planned "

" Group booked was unavailable but I was happy with the car provided no "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by LELIO - 25 March 2022

" Unfortunately the vehicle had suffered lots of dunnage by previous hires "

" Unfortunately the vehicle had suffered lots of dunnage by previous hires "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

ROME, IT - Reviewed by RONALD - 25 March 2022

" Fiumicino is like a huge maze. All car hire firms suffer from the infrastucture, but Sicily by Car has been one of my favourite hire companies for a long time. Not picky and always good value for money. "

" No probs with car. Only complaint is size of Fiumicino and lack of seating for disabled and people who can't walk even short distances! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by PHILIP - 21 March 2022

" AOK. "

" First class, but the DROP & GO didn't work but the counter staff soon sorted out the rental. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

ROME, IT - Reviewed by PIETRO - 20 March 2022

" Just a great company to deal with.Pietrof "

" All ways a first class service-friendly staff just a pleasure to deal with. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by ANTONELLO - 17 March 2022

" Very easy to complete the whole process, great value for money and clearly explained throughout "

" From start to finish the process was easy and painless. The staff were fantastic and very helpful, nothing was too much trouble "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by BARBARA - 09 March 2022

" I Always use auto Europe for car hire. Always a smooth process. "

" Very good all round service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by BENJAMIN - 23 February 2022

" I am now in the process of claiming the money back from you that Centauro charged me for the glass, it's in process at the moment and hopefully you can review it and refund the money. Thank you. "

" After a long journey it was nice to receive some great customer service. On return unfortunately the car window was smashed and my belongings stolen, when I took the car back the man was very helpful and sincere and rushed it all through for me to try and make my flight, unfortunately I didn't but I appreciated his hard work. Thank you. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by CALUM - 21 February 2022

" Could not fault it. "

" Polite and efficient service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by GODFREY - 20 February 2022

" Good customer service, easy and prompt service. "

" Good value and service. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ROME, IT - Reviewed by COLIN - 10 February 2022

" Easy to find what I wanted, got what I expected at a good price. I'm very happy; will use the company again. "

" All very straightforward. Car was clean and disinfected, of the size we wanted. Drop off was easy, a quick check of the car and signed off. Very happy with the price too. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by VITTORIO - 02 February 2022

" Everything went smoothly, excellent value for money. "

" Very professional front desk staff, not pushy to sell additional services, swift check-in and thorough car inspection process, I appreciate they offer a key box for out-of-hours drop-ins. The car was in good conditions, I only have to report two minor issues: 1. Screenwash empty - is it normal with car rental companies? For my last 4 or 5 rentals with different companies (never with Leasys) it seems to be the rule! 2. Rear right door (passenger side) does not open from the inside, I did not check if the child lock was engaged, which could be the case. If it's not the case, it should be fixed. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ROME, IT - Reviewed by LUCIO OSVALDO MARIA - 17 January 2022

" Very good value for money "

" I was a bit worried before booking with Leasys as I have seen quite few bad reviews. Everything went well for me, from pick-up to drop off. The car was brand new. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by CALUM - 17 January 2022

" Easy to deal with, I've never had a problem, AutoEurope usually offer a better deal than going direct. "

" Only a short wait to be served, the staff were efficient and polite, car was great. I've booked Sicily By Car again for my next trip. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by PETER - 07 January 2022

" Auto Europe provide a very useful comparison between hire suppliers and on this occasion were very helpful when negotiating a change of vehicle pick up time with the car rental company. "

" From ratings above, you will see that was an overall good experience. Nothing more I can add. Regards, Peter "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ROME, IT - Reviewed by MICHAEL - 20 December 2021

" All worked well as per usual "

" All very good - however I was not able to complete my details online before arrival despite email inviting me to do so. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ROME, IT - Reviewed by RICCARDO - 01 December 2021

" All went very well and smoothly. "

" All went smoothly. No queues or unexpected things. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by MARIO - 16 November 2021

" Got car that i asked and good advice on extra insurance "

" Friendly good service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by RAYMOND - 15 November 2021

" Nothing further to add "

" Very happy with the service - as someone who regularly hires cars in Italy, I was pleased to see no pressure to pay for extra insurance. And the checkin-checkout process was very quick - with very friendly staff. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ROME, IT - Reviewed by UGO - 09 November 2021

" Excellent "

" Compared to previous experience in September with Budget(Kefalonia)this was a dream. Just what I expect from car rental process. "

Overall Value: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ROME, IT - Reviewed by MASSIMO - 06 November 2021

" On returning the car guy was immediately available so no issues "

" Great location albeit couldn't use shuttle bus as probably not doing too many runs. Car was great. Staff were great. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ROME, IT - Reviewed by MARIO - 05 November 2021

" Very good. "

" Excellent service, as on previous occasions. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by MARK - 04 November 2021

" Always use autoeurope. Good value and good service. Returned car to a different Rome airport and was not charged extra - good customer service. "

" Really quick collection of the car - fastest ever - did it in about 10 minutes and ready to drive away. Everything digital so no papers to lose or worry about. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ROME, IT - Reviewed by IAIN - 21 October 2021

" Overall excellent "

" Not the easiest car rental office to find at Fiumicino airport and slightly taken aback by £30 charge for hire of cheap sat nav. "

Overall Value: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by MASSIMO - 19 October 2021

" Rent with them you wont get disappointed "

" Very good Service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by DAVID - 08 October 2021

" No issues with Auto Europe. have used you many times before. "

" We have used SIXT before who are always professional, speedy and have vehicles which are in good condition. the only negative this time was that the vehicle offered was an automatic and we had booked a manual. When we tried to change the car to a manual we were informed that all cars were automatic. This would put us off using SIXT in the future. "

Overall Value: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by ANTHONY - 02 October 2021

" My go to company for car rental. Their support line connected me twice directly to the rental company in Italy. "

" I did not receive an email confirmation that the details supplied such as drivers licence were OK until the day before travel and no QR code. Key dispensing machine at collection did not work and it took us over 30 minutes to get the car. Apparently a common problem. Company used to have an appalling reputation and I was hoping for a new start. Included zero excess cover which is vital with Goldcar. "

Overall Value: 3
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ROME, IT - Reviewed by RICHARD - 29 September 2021

" Car had a few scratches on arrival but we photographed them before leaving . In any case, we had full insurance CDW etc. Staff helpful and friendly. Will use again. "

" Staff members on arrival and departure were excellent. Staff gentleman on arrival at Fiumicino was especially helpful. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ROME, IT - Reviewed by GIOVANNI - 27 September 2021

" Great service at the counter and return team at FCO. Will use again "

" Great service at the counter and return team at FCO. Will use again "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by LUCIO OSVALDO MARIA - 26 September 2021

" Found a good deal that would suit my needs "

" As with many rental companies in Italy, at the counter the staff asked me to sign the contract on a small electronic screen without explaining all the T&Cs. I had to ask several questions to make sure I was not charged for something I did not request. I am tired of this common practice of asking to sign something you are not able to see at the counter. I have already been charged once for something I did not request and only figured it out after the rental period. "

Overall Value: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ROME, IT - Reviewed by SANDRA - 25 September 2021

" No problem with the booking. Good rate, excellent car condition and really smooth rent. "

" It was a lovely experience. The car was ready for me to collect and the staff was extremely friendly and professional. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by GIOVANNI - 02 September 2021

" As usual the best car hire site "

" First time with Leasy qnd they were fantastic at Rome Airport. Will use again "

Overall Value: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ROME, IT - Reviewed by GIOVANNI - 04 August 2021

" Satisfied by the service Very unsatisfied about the extortionate pricing of Summer 2021 "

" Professional, efficient and professional staff on both counter on pick up and rental return team. 5 star "

Overall Value: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by MARGARET - 26 July 2021

" Also pleased with service from Auto Europe. Have used you for many years now and hopefully will be able to continue to do so! "

" Usually hire via Auto Europe from on airport supplier but this time due to costs booked Centauro. Very pleased with their service. They could not have been more kind and helpful, their service was excellent and I will use them again. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by VITTORIO - 09 December 2020

" Nothing to report. "

" I did not score 10 to drop-off because there was only one person acting as both clerk and shuttle driver. I was lucky he was in the office when I turned up, otherwise I should have had to wait for him to get back from the airport, potentially up to 15 minutes, with the office locked and no notice on the door. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 10

ROME, IT - Reviewed by IVAN - 29 November 2020

" Very nice "

" Very nice "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by GARRY - 20 October 2020

" Overall very good and would book again. "

" Only issue was the fuel indicator was broken which we were not made aware of, but not a problem when returning. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by A - 29 September 2020

" Quick, easy, paid upfront. Very useful and clear communication via email before, during and after hire. Good to be able to amend the booking too. "

" Helpful staff at the counter. Quick pick-up and drop-off procedure. The vehicle was quite badly damaged by previous users, which was a little disappointing. Would have been nice to have some choice in the vehicle. "

Overall Value: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 7

ROME, IT - Reviewed by RICHARD - 17 September 2020

" Faultless "

" Polite and efficient. Larger vehicle than booked, at no extra charge. Helpful and friendly staff on pick up and drop off "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by IAIN - 07 September 2020

" Great car and good service "

" Very efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by PHILIP - 05 September 2020

" Everything worked extremely efficiently throughout the whole process. "

" Everything worked extremely efficiently throughout the whole process. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by GRAHAM - 20 August 2020

" Very good car and easy pick up and drop off "

" Very good service- friendly and efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by MONICA - 19 August 2020

" Very pleased. I wish I booked a slightly bigger car as when i was offered a Panda i tried to get a bigger car but there was none available at the time. "

" All the staff at Locauto/Fiumicino airport is polite, efficient, very helpful and not pushy to force you into buying additional insurance coverage unlike some of other rental car operators such as goldcar as an example which i have stopped using as they were extremely aggressive/rude when trying to convince me to take additional insurance coverage that I did not need. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by ENZO - 27 February 2020

" ive used auto europe quite a few times and found them to be very competitively priced "

" i have rented from sicily by car a few times now and ive found them to be very good "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 6

ROME, IT - Reviewed by ENRICO - 08 January 2020

" A very positive experience. I was very pleased with the overall rental service, the car, the courtesy and professionality "

" Everything went very smoothly and I was treated with courtesy and respect "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by MARK - 19 December 2019

" Easy check in, easy check out, great price. Thank you "

" Had bad experience in the past so was worried about this booking but it went very well, great service, nice car, easy check in and check out. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by DIONISIO - 26 November 2019

" Very good "

" I love thanks "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by RON - 18 November 2019

" I always use Auto Europe but do check alternatives and Auto Europe always win. They tell you which supplier and where the cars are to enable you to make an informed choice and avoid bad renters like Goldcar and Locauto "

" All went well till drop off when heavens opened and was caught in torrential downpour. Had choice of miss plane or get very wet. Car was OK, staff were Ok, they just need to find a way of stopping the rain. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 8

ROME, IT - Reviewed by MARTIN - 14 November 2019

" Great service and car "

" Great service and car "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by RICCARDO - 13 November 2019

" Hertz is a guarantee of no surprises, I just love how correct they are. "

" Hertz is a guarantee of no surprises, I just love how correct they are. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 7

ROME, IT - Reviewed by KEL - 07 November 2019

" Very good experience "

" Good experience "

Overall Value: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 5
Condition of the Vehicle: 5

ROME, IT - Reviewed by DUSTIN - 23 October 2019

" Auto Europe helped me find the best value for a rental for any online resource I searched. It was easy to book and all of the included and excluded items were clearly detailed. "

" Had a great experience from ease of booking, to check-out, helpfulness of customer service staff, quality of car and ease of check-in. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by JOHN - 17 October 2019

" Generally ok "

" Generally OK, only complaint that car was not fully ready and had to wait while it was prepared "

Overall Value: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 5

ROME, IT - Reviewed by GRAHAM - 13 October 2019

" Would highly recommend "

" Extremely efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by COLIN - 11 October 2019

" Always use AUTOEUROPE AND FOUND THEM MOST EFFICIENT AND REASONABLY PRICED "

" Straightforward and efficient; no insurance pressure! "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ROME, IT - Reviewed by CYRIL KENNETH - 10 October 2019

" We always hire with Autoeurope because easy to book and great value for money. "

" Herts staff always so helpful and great value for money. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by RONALD - 08 October 2019

" Smooth no probs "

" Smooth no probs "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by ALAN - 08 October 2019

" Happy to recommend "

" Good slick operation no problems "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by HELEN - 06 October 2019

" I always use auto-europe. They are helpful and find excellent deals "

" All fine "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ROME, IT - Reviewed by STEPHEN - 05 October 2019

" I will hire Hertz via Auto Europe next year "

" This was this first car hire I have ever encountered with no stress or sales pressure "

Overall Value: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ROME, IT - Reviewed by DAVID - 04 October 2019

" very easy to use and online information was correct "

" The collection process was lengthy and the agreed car at the check in counter was not the one we ended up with when we got to the car park - (Rome airport) That said the lady that corrected the error at the car park was excellent - could not be faulted and everyone was very friendly "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by JOHN - 01 October 2019

" Went smoothly and efficient service no complaints "

" Have used Sicily by car several times and never had any problems a very good service "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ROME, IT - Reviewed by MARGARET - 24 September 2019

" Been using Auto Europe for over 10 years now and extremely satisfied with their service. "

" Very impressed with Thrifty's service. Staff all very efficient and helpful. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by ANTHONY - 15 September 2019

" Always reliable and efficient with the most competitive prices and excellent servvice. "

" I have used Locauto on a number of occasions and have always found them courteous, efficient and not "pushy", although always pointing out details of insurance cover and excess. Vehicles have always been of the highest standard and the dropping-off process is quick and efficient. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by MAURO - 15 September 2019

" Good "

" Good service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by ROBERT - 15 September 2019

" No problems "

" All went very well. However, there must be a way of adding 'advanced information' at the time of booking. Car rental pick up is always so slow. "

Overall Value: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by PATRICIA - 09 September 2019

" Very fast and efficient "

" Very fast and efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by MATTHEW - 09 September 2019

" Very efficient "

" Very efficient and friendly staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by PHILIP - 06 September 2019

" All very easy "

" Mostly excellent - map should be included for drop off point. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 5
Condition of the Vehicle: 10

ROME, IT - Reviewed by MATT - 02 September 2019

" Excellent, will definitely deal with again. Our outbound flight was delayed slightly so I called Auto Europe and the operative was very helpful. He forwarded our flight information and a revised pickup time to Enterprise without any issues. "

" Smooth and easy experience, Enterprise operatives spoke very good English. The whole experience was far superior to EuropCar last year who didn't speak any English, didn't offer an agreement in English which resulted in them adding optional extras that I did not request or require and because they didn't offer an agreement in English, I didn't know what I was signing. It wasn't identified until I received my Credit card statement. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by ALDO - 28 August 2019

" All good very efficient and quick supply and return "

" All good staff very helpful "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ROME, IT - Reviewed by ERIC - 19 August 2019

" Overall easy to book a car with Auto Europe, choice of companies, car groups, locations and prices clearly stated. "

" Very rarely give full marks, as I believe we can all improve, my self included, when dealing with customers. Maggiore as part of the Avis group are very efficient and knowagable as I would expect. "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ROME, IT - Reviewed by RON - 19 August 2019

" Everything went smoothly with no problems. "

" No problems "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by TONY - 19 August 2019

" good "

" it was overall good and done quickly "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by ANTONIO - 15 August 2019

" The combo Auto Europe and EuropCar worked out perfect for me (price, car, service). "

" Europcar was great, my flight late was several hours and my car was ready. Even got a little upgrade. The car was new but had a lot of scratches so it took some time to make sure each was noted. After I returned it in the early morning (out of office hours) I got an email by 12pm that the car was returned in the same condition. No surprise Europcar is safe. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by ENRICA - 10 August 2019

" always what it promises, which is rare these days "

" The experience of picking up the car at Termini counter could be improved, as the wait is very extensive and it seems to take a long time for each person. "

Overall Value: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ROME, IT - Reviewed by IAN WILLIAM - 31 July 2019

" GREAT "

" Great service, would recommend this service, top marks would be a 10/10 if the GPL worked, but it wasnt working. Lovely staff, no queue, very very nice service. THANK YOU "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by VITTORIO - 29 July 2019

" Very easy to book, no surprises. "

" I was upgraded to a very nice car. The desk clerks are very helpful. The reason why drop-off is not a 10 is only logistical: due to lack of space outside the office for parking and vehicle inspection, otherwise very good experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

ROME, IT - Reviewed by MARGARET - 22 July 2019

" Very happy with my experience of Thrifty - would definitely book again. Very professional but also friendly. "

" Extremely satisfied with Thrifty. Rome Fiumicino was very busy but was served quickly and soon on my way. Same on vehicle return, very speedy and efficient. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by CONNOR - 22 July 2019

" Overall ok "

" Was ok. But wasn't the car I ordered and for a long journey the small engined clio I ended up with wasn't great "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by TEOFIL TIBERIU - 17 July 2019

" Fantastic "

" Excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by MICHELE - 17 July 2019

" Everything went smooth - "

" Everything went smooth - "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by MICHELLE - 11 July 2019

" The whole experience of renting through interent was very good - "

" Easy no hassle, car was in good condition staff were great & helpful "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by CLEMENTINA LOREDANA - 09 July 2019

" Big thanks !REALLY ENJOY MY TRIP AND I WILL RECOMANDED TO MY FRIEND TO WORK WITH YOU!EASY TO BOOK THE CAR ,EASY TO PICK ,,,NICE CAR ,,,AND YOUR STAFF VERY FRIENDLY!WAS PERFECT ! 10 PLUS!!!!!! "

" big thanks!really enjoy my trip ,.easy to pick the car ,your staff very friendly ,,,the vehicle good conditions ,,,,! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by PETER - 08 July 2019

" Auto Europe has always given me the best value for money over many years. "

" I booked full to full fuel option. When I was given the car, thre was very little fuel. I was told to go to the nearest petrol station and leave the car back empty. Not ideal at 9.30pm. This is the second time in a row this has happened. Please sort this problem out. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by MICHAEL - 02 July 2019

" Fault less experience. "

" Probably one of the best hire car companies I have ever dealt with, the staff were really helpful and friendly. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by IAN - 28 June 2019

" I like to have a zero excess policy and was impressed with the rate offered by Auto Europe. I have since booked another car on that basis later in the year, having obtained what I consider a further good deal. "

" I received a good price for the hire period and although the car had seen considerable use (65K kilometres recorded) it did us fine with no issues. Firefly staff (Hertz) were helpful and I couldn't fault the experience. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ROME, IT - Reviewed by NIGEL - 28 June 2019

" Everything one could hope for. "

" Helpful, efficient, spoke English. Car was almost new (4500 km) and in perfect condition. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by SALVATORE - 22 June 2019

" Excellent experience both at check in and check out. "

" Excellent experience both at check in and check out. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by CYRIL KENNETH - 20 May 2019

" As above we will always go with Autoeurope and Herts and Firefly. "

" Excellent customer service and value for money from Herts and Firefly both in Ciampino Rome and London Stansted we always choose them.Thank you. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by STEVEN - 19 May 2019

" Trouble free and everyone very helpful. Car fine. No surprise, unexpected charges. "

" An excellent car rental company "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by ALAN - 02 May 2019

" Would use again "

" Smooth pick up and drop off, good value "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by RONALD - 03 February 2019

" all good as usual "

" all good "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ROME, IT - Reviewed by ADNAN - 28 January 2019

" Staff was very friendly and helpful. Really appreciated their service "

" Staff was very friendly and helpful. Really appreciated their service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by COLIN - 22 January 2019

" Efficient and reasonably priced. Good car and a trouble-free trip. No hassle when I declined insurance (I have annual cover). Easy drop off. "

" Slight delay in collection. Was offered a diesel upgrade for a very modest cost and got a very nice car. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by NICOLA - 19 January 2019

" Molto soddisfatto "

" Molto soddisfatto "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by BARBARA - 13 January 2019

" friendly staff , efficient staff "

" friendly staff , efficient staff "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ROME, IT - Reviewed by GODFREY - 07 January 2019

" Auto Europe always good. Rome Fiumicino car hire always a challenge ! "

" Yet again i booked a fiesta sized vehicle and get a smaller smart 4 ..... Budget claim its the same size but its not - the Smart 4 is like a Ka or less. Again i was given a clean no damage form but the car had a multiple damage. "

Overall Value: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 4

ROME, IT - Reviewed by RICCARDO - 06 January 2019

" Easy rental process. Convenient rates "

" Very friendly, professional, reliable and helpful staff. Transparent rental process and tariffs. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ROME, IT - Reviewed by MARTIN - 05 January 2019

" usual good service "

" car very damaged and quite worn gearbox and clitch "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 4

ROME, IT - Reviewed by PHILIP - 05 January 2019

" Very easy "

" Car not in great condition but represented good value "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ROME, IT - Reviewed by MARIO - 02 January 2019

" Good. I will use again "

" Herts staff are professional and make the whole experience of renting a car a positive one. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by RAFFAELE - 29 December 2018

" Flawless "

" Fantastic staff, very helpful "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ROME, IT - Reviewed by DAVID - 04 December 2018

" Great car and nice people, definitely service with a smile and no problems! Will use them again definitely... "

" Very nice people and good car, thank you very much for a very pleasant hire experience! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by HELEN MARY - 26 November 2018

" I always recommend auto Europe. They are the best. No need to look further "

" All fine. The car seemed a bit old. Very nice staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ROME, IT - Reviewed by PIA - 26 November 2018

" Best car rental experience I ever had in Rome and I am a frequent traveler. The car was superb with phone holder on dashboard and charger really nice touch The car interior and exterior both immaculate. My phone battery never ran to empty on me with this car made my visit less stressful as I needed my phone to speak to suppliers/workmen working on my Italian renovation. The staff were very charming and helpful ,they even looked after my luggage as we inspected the car on my return. "

" The staff were very charming and helpful ,they even looked after my luggage as we inspected the car "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by STEPHEN - 24 November 2018

" Will use again and fully recommended "

" Good product, great price. Staff at pick up and drop off very helpful "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by PAUL - 21 November 2018

" Having previously gone direct and had issues on prices being increased etc. I would only use Autoeurope in the future. Every time I have used them it has been faultless "

" 10 minutes to book the car out 10 minutes to book the car in No complaints. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ROME, IT - Reviewed by KENNETH - 13 November 2018

" Great price and great service "

" All went very smoothly "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ROME, IT - Reviewed by RONALD - 11 November 2018

" As usual, not unpleasant. "

" Car a bit older with banging from underneath on rough road, but OK for my purpose. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ROME, IT - Reviewed by MEHMET - 06 November 2018

" Very smooth "

" Good "

Overall Value: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by VINCENZO - 02 November 2018

" Good efficient service with a clean car provided. "

" Although they were the only desk with a queue the service was as quick as it could be. Only comment is that cars never are topped up with screenwash. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ROME, IT - Reviewed by EAMONN - 25 October 2018

" Remarkably cheap, very efficient "

" definitely! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by ANTHONY - 15 October 2018

" excellent service from pick up to drop off "

" sicily by car were fabulous to deal with and I will defo use them next time "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ROME, IT - Reviewed by JULIANNA - 13 October 2018

" Easy to use and worked out great for us. "

" All in all, great. Returning the car in Sorrento was a challenge due to lack of instruction on where to leave the car (facility has no parking). "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

ROME, IT - Reviewed by MARK - 13 October 2018

" Excellent service "

" Very good service "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by RICHARD - 08 October 2018

" All good thanks. will use again. "

" All good but we had to wait for 45 mins for the car to be brought round for collection, despite being after the agree pick up time and had to report unrecorded damage which also took time. "

Overall Value: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

ROME, IT - Reviewed by ANTONY - 08 October 2018

" Speedy and no fuss - love it! "

" Good. clean no nonsense, no pressure selling of extra insurance. Speedy, great!! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by MICHAEL - 07 October 2018

" We have not had any problems before when hiring cars through Auto Europe. "

" The initial counter staff were fine, however when I went to pick up the car, it wasn't ready. They then said we could have an upgraded vehicle but then eventually they said we couldn't have it because it was assigned to another client. After 40 minutes we received a rather battered Opel Meriva. There were numerous dents and scratches on it, which weren't listed on the vehicle condition report. So we then had to wait another 10 minutes for someone to check over the car and adjust the report. We found that the staff were generally very unhelpful. "

Overall Value: 6
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 3

ROME, IT - Reviewed by COLIN - 04 October 2018

" 5 stars very efficient, helpful and polite. "

" 5 stars very efficient, helpful and polite. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by DAVID - 03 October 2018

" No problems with the booking or the rental. "

" The car was brand new and trouble-free. The queue for the rental was fine with very little delay. Generally a very good rental. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by GEOFFREY - 01 October 2018

" With Goldstar it appears at the moment it can be hit & miss re car hire. However one cannot fault the price and we shall again look at Goldcar. We have our own place in Italy and have hired cars through Auto Europe for 11 years now and Goldcar we always dismissed because it was usually a shuttle service and poor reviews. They are now in terminal and are i believe trying to get better. The price is the attraction at the moment and we shall again look to rent from them via Auto Europe. "

" Car NOT full of fuel on pickup, missing at least €10 worth of petrol. Told the Goldstar rep & he took photo of fuel gauge. No water in windscreen wiper box. 2 bad scratches/ small dents on side of car. We took the car back after 2 weeks full of fuel. The reason was simple, the price we paid for the rental was excellent. Pity about the missing fuel though. PS/ on drop off we picked up another pre booked Goldstar car a 500X again and this car was full of fuel and spotless. Well done on price Goldstar. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

ROME, IT - Reviewed by IDRIS - 28 September 2018

" Overall the experience was great and would recommend "

" The staff were very helpful and swift with the transaction. Car and all the paperwork were quickly sorted. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by ELENA - 24 September 2018

" Very Good "

" Excellent service by MAGGIORE "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by BARBARA - 21 September 2018

" all went smoothly "

" staff good and efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by DAVE - 17 September 2018

" Very satisfied. "

" Very satisfied. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by ANTONY - 13 September 2018

" No problems "

" No problems... "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by MARIO - 10 September 2018

" AutoEurope is my favourite car rental agency "

" Hertz at Ciampino Airport offers a very professional service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by PHILIPPA - 09 September 2018

" good "

" good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by PAMELA - 04 September 2018

" Good "

" Extremely friendly staff, at the booking office and also when discussing the damage to the car before pick up. The previous driver's issues. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ROME, IT - Reviewed by MICHAEL - 04 September 2018

" EASY TO AMEND BOOKING AND BY FAR THE CHEAPEST AROUND "

" EASY TO DEAL WITH PROMPT SERVICE AND VERY QUICK DROP OFF. WE WERE RUNNING A BIT LATE FOR OUR PLANE AND THEY DID NOT HOLD US UP ONE BIT "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ROME, IT - Reviewed by CHRISTOPHER - 04 September 2018

" good "

" good "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by CHARLES - 02 September 2018

" The charge for fuel was too much. I was pleased I opted to fill up the tank myself "

" Fabulous service. Dont bother to buy the 145euro fuel service. It only cost 89 euros to fill the tank "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by STEVEN - 02 September 2018

" Efficient. "

" Everyone very competent & friendly. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

ROME, IT - Reviewed by SALEEM - 30 August 2018

" Veey happy overall "

" Very good "

Overall Value: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by CHRIS - 30 August 2018

" I love the fact that unlike other cheaper companies, Enterprise only require 500 Euro deposit "

" Easy check in/check out process, great car and good value "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by ANDREW - 28 August 2018

" Checking vehicle out & in was efficient - vehicle was new - price was reasonable for time of year - all round good service "

" Quick efficient service staff courteous & professional. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by ANTHONY - 26 August 2018

" Easy to use "

" Excellent service "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ROME, IT - Reviewed by PAOLA - 23 August 2018

" Excellent value "

" Only down side the drop off point which was dofficult to find on return. Could do with precise instructions for return. Other than that, perfect. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by MARIO - 20 August 2018

" Good. "

" Professional and polite. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by ALEXANDER - 18 August 2018

" great "

" great "

Overall Value: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ROME, IT - Reviewed by GARY - 07 August 2018

" Good experience, friendly staff easy and swift drop off and collection. "

" Always a bit nervous when hiring a car overseas, but nice clear process with helpful staff. Although we didn't suffer any damage to our car I noticed that in the return terms that Alamo by Ent state that minor marks under 5cm would be exempt which is a welcome, comforting and common sense approach from the company and gives me comfort as a customer. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by NEIL - 06 August 2018

" No problems at all. "

" All Good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by KORY - 25 July 2018

" Auto Europe was a great tool to easily find a rental car for my trip. "

" The shuttle service from the airport was not clear. I had to call Interrent which was an automated service and it did not specify that I had to wait in the departures area for a shuttle. Arrival area made more sense. Further, I could not reach a person to talk to, it was only an automated service. Very Frustrating. "

Overall Value: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 8

ROME, IT - Reviewed by DAVID - 24 July 2018

" Clear website. No surprise charges. Made renting the car easy. "

" Rental from Alamo excellent. As good as could be asked for. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ROME, IT - Reviewed by WILLIAM - 23 July 2018

" Easy booking, good price, good communications thereafter. "

" All good - easy pickup, car well prepared. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by JAMIE - 15 July 2018

" I am glad Auto Europe was recommended to me - I would be delighted to recommend them to anyone. "

" Winrent were excellent - a great efficient service "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ROME, IT - Reviewed by JENNIFER - 10 July 2018

" The experience was easy without any complications. I would definitely hire a car from this group again. "

" I found the Ecovia staff at Rome Fumancino airport very helpful , friendly and highly professional. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by STEPHEN - 03 July 2018

" All as promised, good quality vehicle provided at the right price by courteous staff offering an efficient service. Have used in the past and will do so again. "

" All as promised, good quality vehicle provided at the right price by courteous staff offering an efficient service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by JAMIE - 26 June 2018

" All good "

" All good but we do not seem to have received the email agreement. "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 10

ROME, IT - Reviewed by GEOFFREY - 24 June 2018

" Excellent. "

" Did all that was required speedily. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by ELIOT - 17 May 2018

" Very happy. Had a brand new car. "

" Was great and very inexpensive. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by RONALD - 12 May 2018

" Was able to change contract several times to get best value and have always found auto europe to be the best value. Don't like new site though. Much prefer the old one. "

" Always been a good firm to hire from "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ROME, IT - Reviewed by GIANCARLO - 11 May 2018

" Very good price "

" Very good nice staff very friendly new car fast in everything thankyou "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ROME, IT - Reviewed by STEWART - 28 June 2015

" Use regularly "

" Good service free upgrade. "

ROME, IT - Reviewed by PAUL - 20 June 2015

" I have hired through Auto Europe on several occasions and have always found the rates to be very competitive. I have also found customer services to be second to none on the odd occasion where I have made a referral. "

" Excellent quick and efficient service including being given a choice of vehicle within the group. Car provided had low kilometres, was clean, and had only nominal damage. I have hired from this provider previously and would have no hesitation in doing so again. "

ROME, IT - Reviewed by FREDERICK - 20 June 2015

" very good "

" very easy to deal with, no problems. I have had lots of issues with car companies before but this one was brilliant. "

ROME, IT - Reviewed by RALPH - 19 June 2015

" Very good. "

" Nice car,no problems "

ROME, IT - Reviewed by KEVIN - 09 June 2015

" Easy to use and good value "

ROME, IT - Reviewed by PETER - 07 June 2015

" Because the airline I was flying with kept changing which airport we were flying to/return from I changed my booking with you at least twice and still got it wrong as they changed yet again when I arrived at the airport. Your staff were most courteous efficient as was the quick response and emails. I will always use Auto Europe and have no hesitation in recommending you. Thank you. "

" Frequency of the rent-a-car shuttle bus is better than it has been but still room for improvement. "

ROME, IT - Reviewed by MITCHELL - 28 May 2015

" Add the ability to choose the exact car model rather, and update the actual choices available. I did not know that I had reserved an automatic, nor did I know for certain that for my reservation this would be (or could be) an Audi A3. In fact, I was interested in renting an A1, which on your website was not indicated in the car class I chose. However, I was able to make the change at the counter to the A1 manual. So I was very pleased at the outcome, but it would be preferable to know this information beforehand. "

" Compared to other car rental agencies I have used, your check-out and check-in process at your facility was slow, but otherwise efficient. Your staff was friendly and helpful, but additional staff to process multiple clients at the same time would have been helpful. For example, I took us about 30 minutes to check-out of your facility at Rome Termini, and about 20 minutes to check-in at FCO. If we had been running late in getting to the airport, your check-in process would have been unnecessarily very stressful. "

ROME, IT - Reviewed by FRANCIS - 25 May 2015

" Service is always excellent - it is why I like using you for my hire vehicles. "

" I have sent an email to Customer Services explaining my experience. "

ROME, IT - Reviewed by CYRIL KENNETH - 15 May 2015

" Great service as usual many thank. "

" Very professional and fast service!eccellent! "

ROME, IT - Reviewed by ANTONIO - 03 May 2015

" Accoglienza amichevole. Servizio veloce e soddisfacente, sia al ritiro dell'auto, che alla consegna. "

" E' la prima volta che uso il servizio di questa compagnia, e senz'altro ritornerò ad usare la stessa, nel prossimo futuro. "

ROME, IT - Reviewed by THOMAS - 29 April 2015

" Very well looked after, booking was registered properly and europcar were ready with the car requested "

" requested car available on arrival - everything perfect - including the weather which meant the top was down almost all the time!! "

ROME, IT - Reviewed by PHILIPPA - 25 April 2015

" Always very helpful - I ALWAYS recommend you guys "

" amazing value "

ROME, IT - Reviewed by ROBERT - 15 April 2015

" I have used Auto Europe several times' It is a simple system and it works well. We chose a zero excess package but on arrival we told it did not include the glass roof or wheels. "

" I ordered a Clio because we have owned a Clio but we got a Lancia which had awkward blind spots. It was disappointing because there were Clios available but the service was excellent with minimal waiting. "

ROME, IT - Reviewed by MARTIN - 09 April 2015

" Fine "

" Good service at pickup and drop off. Big complaint - the hire car stank of cigarette smoke. Had to have windows open for 8 days. "

ROME, IT - Reviewed by ROBERT - 08 April 2015

" As a regular client of Auto Europe I would like to say how pleased I am with the service. Always great cars in top condition, and always without any problems plus good value for money. "

" Quick efficient service. Good well presented car. "

ROME, IT - Reviewed by STEVEN - 08 April 2015

" easy o use web site to review prices "

" better diections to office would be of benefit. waiting for nearly 1hr to pick up car, additional staff required at busy periods "

ROME, IT - Reviewed by PETER - 23 March 2015

" Very good webite which shows all of the options including Fuel and on / off site options. Easy to use "

" Very slow at checkin - waited 45 minutes to get the desk and then 15 minutes for a simple checkin. Particularly irritating was at the end of the checkin, all of my details were already in their database from a previous rental. Why not do this first. Once checked in the physical collection and vehicle checkin both for pick up and drop off was very efficient. "

ROME, IT - Reviewed by WILLIAM - 17 March 2015

" Have used your company before will recommend to friends and family. . "

" Service was not to standard, car was dirty both inside and out. Had to accept the car as I did not have time to wait. Next time I will check the car hire company is one I know. "

ROME, IT - Reviewed by FRANCESCA - 02 March 2015

" easy to book "

" good company and friendly staff "

ROME, IT - Reviewed by IAN - 01 March 2015

" I have found Auto Europe easy to use and any issues in the past have been swiftly and satisfactorly dealt with. The no-quibble cancellation policy has worked very well on the occasions when I have had to cancel or alter the rental. This, together with the lack of hidden charges, means I now only book through Auto Europe "

" Very good value but it would have been helpful to have been told this was part of Maggiore to save some searching for the correct office. In addition there was an unusual condition (in my experience of renting regularly at this location) to return the car with a clean interior otherwise a valeting charge would be incurred. It is not that this is particularly unreasonable but prior notification is always useful. "

ROME, IT - Reviewed by MICHAEL JOHN - 23 February 2015

" The service was courteous and professionnal. The car was in perfect order, very clean, not too big for the small roads and not too small for 4 adults. Instructions for collecting the car at one airport in Rome and leaving it at another airport were perfect. Will use AutoEurope again! "

" See above! Will use Maggiore again! "

ROME, IT - Reviewed by GAGIK - 06 January 2015

" nice selection and pricing "

" excellent service, quick paperwork, car provided was of better category than ordered, thus providing enough luggage space for our large group - something we were really worried before collected the car. "

ROME, IT - Reviewed by ALISON MARY - 31 December 2014

" Very happy "

" Very good "

ROME, IT - Reviewed by ROBERT - 20 November 2014

" Great Service, always get upgraded to next grade of car. Always reliable and friendly, efficient service. "

" See above "

ROME, IT - Reviewed by TIMOTHY - 04 November 2014

" Excellent service "

" Incurred costs when we were there that we didn't know would happen. "

ROME, IT - Reviewed by ANDREW - 01 November 2014

" Easy to use the booking system. We are always able to rent the type of car that we want. - although that may be down to making our bookings well in advance. Late bookings will always mean less choice - this is down to the customer rather than the hire company. "

" Service and customer interface very good - it all goes smoothly at collection and return. We have used Maggiore 3 times a year for the last 3 or 4 years and will continue to use them. Our only negative point is that the cars recently have had more noticeable damage on them i.e.. scrapes and dents. "

ROME, IT - Reviewed by FRANCO - 10 October 2014

" Conditions of car hire well documented and clear to understand. Efficient service including reminders. Price competitive. "

" Car had few scratches, but overall service was good. Staff at airport were professional . "

ROME, IT - Reviewed by PATRICK - 28 September 2014

" excellent value "

" excellent all round "

ROME, IT - Reviewed by LAWRENCE - 22 September 2014

" Everything was spot on. "

" Very good. The only negative thing was that the car wasn't very clean. "

ROME, IT - Reviewed by SERGEY - 20 September 2014

" Very attentive and knowledgeable staff, a serious and responsible attitude to their duties "

" Well prepared and freshly washed car, friendly and caring staff. I received answers to all questions, not only on situations related to cars, but also on issues that arise in humans for the first time going to a road trip through Italy. Special thanks for the return of small things forgotten me in the car after a trip and help in solving my Luggage "

ROME, IT - Reviewed by PATRICIA - 14 September 2014

" Over the past 6 years we have used Auto Europe often (usually booking in my husbands name) and feel you should offer some sort of loyalty bonus for regular customers "

ROME, IT - Reviewed by STEWART - 14 September 2014

" I AM A REGULAR USER & FIND THE CHOICE & PRICE GOOD VALUE FOR MONEY. "

" RENTAL WITH NO EXCESS WAS GREAT & SERVICE WAS GOOD WITH PICK UP IN ROME & DROP OFF IN PISA. IT WAS GREAT VALUE FOR MONEY. "

ROME, IT - Reviewed by MARK - 09 September 2014

" Good customer service, car given on time and as described. "

" Good service, no unnecessary delay when returning the car. "

ROME, IT - Reviewed by ANTOINO - 08 September 2014

" Very helpful staff! I needed verification of certain aspects and had cause to phone for advice. "

" Receptionist took a good while to sort out the paperwork and when we got the car I think it could have been a little cleaner. "

ROME, IT - Reviewed by IAN - 06 September 2014

" AutoEurope service great and allowed us to alter booking for a cheaper contract very easily. "

" Car did not have warning triangle or hi-viz jacket which we only realised once into the rental and is not legal. However car itself ws fine (although underpowered for the hills) and checking out and in were very smooth with helpful staff. "

ROME, IT - Reviewed by NINO - 01 September 2014

" I have been using Auto Europe for years and they are my go to car hire option. I've never yet been let down. "

" Have been allocated a car twice with Europcar and both times the car could have done with a good clean before we had it. "

ROME, IT - Reviewed by MICHAEL - 28 August 2014

" Good value, easy website, helpful staff "

" No queues at reception, top quality cars, friendly and helpful staff and straightforward handling of unscheduled extension of one week to our five week hire. Best value in Rome. "

ROME, IT - Reviewed by SIMON - 17 August 2014

" Good booking process "

" Very long queue at pickup. Air conditioning in car totally in adequate. "

ROME, IT - Reviewed by LUCIANO - 15 August 2014

" Very pleased with the service "

" Very satisfied "

ROME, IT - Reviewed by JOHN - 12 August 2014

" as i rent a number of times a year a returning customer bonus would be welcome "

" good service nice helpful people at collection point. At busy arrival times i suggest a further transport bus be added to avoid a 40 min wait for collection at airport for transport to pick up point, "

ROME, IT - Reviewed by WAI CHEUNG HERMAN - 10 August 2014

" easy to book online and response was relatively quick "

" The wait at the airport to pick up the car was horrible, we had to wait for 1.5 hours since there were only 2 agents helping customers. But the car was fine, ran smooth and the return has hazzle free "

ROME, IT - Reviewed by CRAIG - 07 August 2014

" More emphasis on excess insurance cover would be good. It is clear that some of the rental car operators have far higher excess charges and focus on making money through charging high repair costs. Maybe Auto Europe could put some disclaimer advise. (we advise excess cover with this company?) "

" Our car suffered a small knock where someone had reversed into the boot. To have this fixed should cost around 200gbp MAX. Locauto charged 580euro, threatened a 20% increase if we disputed, we curt and rude. They clearly maxed out the charge saying we had to pay to replace every damaged part including a tiny mark etc. Quite simply the damage vs. charge was disproportionate. The manor which is was dealt with by the lady on desk was terrible and it left a bad taste. We will never use them again. I have been hiring cars for 20 years for maybe 3 to 4 weeks per year and have never experience something like this. "

ROME, IT - Reviewed by PHIL - 04 August 2014

" Good service an good value. But its very strange that we could not get insurance for the car whilst on a short ferry crossing. "

" The car had not been properly cleaned and the cigarette lighter was faulty which meant our SatNav could not charge. But pick up and drop off were very efficient and nobody tried to rip us off (which is a first in Italy!). "

ROME, IT - Reviewed by CHRIS - 04 August 2014

" Booking process was fine. "

" The car and the drop off service at Rome ariport were excellent. However, the pick up service in Rome was awful. I had to queue for over 2.5 hours to check in where there was only one girl on duty on saturday lunchtime. I then had to walk 500 yards with cases to collect car at a separate car park. The process involved completing forms with information you already had such as email address and phone number. This form could have been issued in advance if you needed this information on paper. "

ROME, IT - Reviewed by MATTHEW - 31 July 2014

" it would be better if you had a my bookings function so you could see all your bookings (past and current) in one place. Ability to view and see customer reviews of specific companies "

" Two hour wait to collect car, no apology. "

ROME, IT - Reviewed by MICHAEL - 29 July 2014

" very good & efficient online booking system. "

" My only comment would be the wait time to go through paperwork, etc.(1 hour 20 mins). perhaps it would be worth having more people on at weekends during peak periods? Otherwise, service was excellent. "

ROME, IT - Reviewed by SIMON - 28 July 2014

" The rental was fine and we had no problems at all. The car was in a bit of a state but that was the drivers who had rented it before us. "

" They where fine if a little under staffed. "

ROME, IT - Reviewed by JENNIFER - 25 July 2014

" Professional pick-up. However, wait times are far too long, as the counter was understaffed. This led to having to wait for 30 mins before we could collect the car. "

" See previous comments. "

ROME, IT - Reviewed by DAVID - 12 July 2014

" The car had a couple of scratches on it which were not listed on the contract. With only one person being on the desk and with other customers waiting to be attended to it would have been time consuming trying to get these marks noted. We did take photographs of the marks just in case. I suggest a more accurate inspection of the cars before sending out. "

" No problems at the desk. We were offered a choice of cars. "

ROME, IT - Reviewed by MICHAEL - 06 July 2014

" Very happy. Was recommended by my father, so I tried it out. I did have to call in the end to be sure the booking was confirmed as had not received email confirmation. But this was then quickly sent through. Good to be able to speak to a real person quickly and without navigating a multitude of menu options. Thanks. "

" Very happy with the car. And the ease of the process. The desk at Rome airport was very busy though. And a ticket queuing system still had me waiting 30mins just to see a representative. Once I saw someone, it was very quick. And as more of a comment on Rome airport. Beware the signage when it comes to navigating the roads leading to the correct car park when returning vehicle. Absolutely appalling! "

ROME, IT - Reviewed by ALAN - 01 July 2014

" Very nice staff at the reception desk "

" No issues reasonably quick service even though they were busy. "

ROME, IT - Reviewed by PETER - 30 June 2014

" I booked by phone and agent was very good helping me sort out the best deal. "

" Everything went smoothly "

ROME, IT - Reviewed by ERICA - 25 June 2014

" We had a car from Maggiore again who I have to say are very courteous and pleasant and the car was excellent. "

" Very professional and the car was just the ticket! "

ROME, IT - Reviewed by MATTHEW - 25 June 2014

" Generally very helpful. I am still bewildered by the extortionate one way fee that was proposed though. "

" Very efficient and friendly. "

ROME, IT - Reviewed by MALCOLM - 20 June 2014

" Quite a lot of going and froing with admin details but very efficient so everything was well organised and they delivered what we had asked for "

" Vehicle was not ready (replacing a rear tail light) but the staff were very helpful and the paperwork was handled very efficiently The vehicle had a high mileage and only 1 hubcap but drove well. Drop off was handled well even though they were very busy Overall a good experience "

ROME, IT - Reviewed by MAURIZIO - 20 June 2014

" I booked many times and until now Auto Europe, has been always perfect from start to end. "

" Very professional Company, from a smooth short transfer from airport, only 5 minutes away, to a perfect service at the rental desk. A different level in comparison with what I experienced previously with other companies inside the Ciampino Airport, where I was not happy with the service received. This time I made the right choice, FIREFLY is a great professional Company, the car was great, checked at the start and at the end of the rental, for my peace of mind. Employees very kind and polite, I will be very happy to book again with them. "

ROME, IT - Reviewed by MEI LIN - 12 June 2014

" Great service auto europe "

ROME, IT - Reviewed by MORGAN - 04 June 2014

" The web site was easy and the reservation procedure quick and simple. Price was good too. "

" Very quick, helpful and courteous. Car was fine, no problems. "

ROME, IT - Reviewed by ANTHONY - 03 June 2014

" All went well with my hire, so not able to make suggestions to improve the service. "

ROME, IT - Reviewed by ANDREW - 02 June 2014

" Very easy to use with clear booking layout and good customer service. "

" Prompt pick up service and excellent price, cars are older so they are not so picky about minor scratches/bumps. "

ROME, IT - Reviewed by PHILIP - 25 May 2014

" Easy to book with and great service! "

" The car was fantastic and easy to pick up and return. Many thanks! "

ROME, IT - Reviewed by DAVID - 24 May 2014

" Excellent helpful customer service. Good phone communication "

" Excellent and quick to pick up car "

ROME, IT - Reviewed by GIOVANNI - 10 May 2014

" Having rented across Europe on a number of occasions, we have always pleased with the level of service we received from Auto Europe. "

" Vehicle hired totally inadequate. High mileage, poor condition and dirty interior. Rear flat tyre after one hour's drive and no useable spare (also flat) including no wheel nut spanner. Therefore, even if the spare wheel was usable, there was no means of changing it. Disappointing response from Firefly when we returned a replacement car supplied by Hertz. Only a verbal apology despite all the inconvenience i.e. having to follow a breakdown truck to Cassino to collect another car which meant our journey was delayed by several hours. No offer of refund or recompense for the inconvenience caused by the inadequate condition of the original vehicle, not even for the extra fuel left in the car when we return it. Would not use nor recommend again "

ROME, IT - Reviewed by ROBERT - 25 April 2014

" Easy to use website, no hassle, competitive, use branded hire car company and and brand new car supplied. Great value. "

" Very professional, no hassle, straight forwards and no queues! 4 staff on the desk, so slick service. Return of car was simple, quick and efficient. "

ROME, IT - Reviewed by IAN - 13 April 2014

" Very helpful with the booking - and a good price. "

" It was hard to find Bus stop 10 at Rome Airport. More detailed information about exactly where to find the minibus would be helpful (NOT in the Bus Station, but near to the fountain outside the terminal would help) Also a map to help us back onto the main road when we left Firefly. Finding Firefly to return the car was brilliant - thank you. "

ROME, IT - Reviewed by SHELDON - 11 April 2014

" Was great to deal with "

" Pickup and dropoff were great "

ROME, IT - Reviewed by CHARLES - 08 April 2014

" Autoeurope rep error in ordering car from wrong Rome airport quickly corrected "

" Cheap and cheerful though off airport transfer on collection day involved difficulty in locating pick up bus stop, long wait for transport and long queue at office. Drop off very efficient indeed "

ROME, IT - Reviewed by GRAHAM - 25 March 2014

" Very pleased, almost new car, friendly efficient desk staff Will defintely use again "

ROME, IT - Reviewed by GIACOMO - 13 March 2014

" Auto europe shows the car provider before you book. Very helpful staff "

" on site provider. recommended "

ROME, IT - Reviewed by CALUM - 11 March 2014

" I've used Auto Europe around 20 times for car hire in Italy, always successfully. This time I was concerned that because our flight arrived after 22:00 there might be a problem getting the car. Auto Europe customer service were quick and efficient in checking that all would be well. "

" Inexpensive, but no problems. Importantly, they have a 'return full of fuel' policy, unlike many companies who use the rip-off 'return empty ' policy - something that in practice no-one wants to risk. "

ROME, IT - Reviewed by DAVID - 10 March 2014

" the instructions for collecting the car were misleading and also the insurance cover was not clearly explained. "

" good simple service easy access from airport short transfer time. "

ROME, IT - Reviewed by RAJINDER - 02 March 2014

" Please make your pickup instructions precise. Tired travellers with children don't want to be hanging around outside the airport hours after their arrival. "

" Pickup instructions were terrible and inaccurate. A transfer driver from another company told us roughly where to wait for the mini bus to take us to the Firefly office and our car. It took several telephone calls and over 1.5 hrs to reach our car. The minibus driver apparently missed us a couple of times but we are pretty conspicuous so he could have approached us to check who we were. After that it was great. Very helpful instructions, guidance and service "

ROME, IT - Reviewed by ANDREW - 12 February 2014

" Very good service and very helpful on freephone number when booking. "

" I was kept waiting, I believe unnecessarily by the lady behind the booking desk while she took a call. I am sure it was of personal nature. However, when finished she waved a hand at me with no smile or any greeting and demanded my license, credit card and voucher code in a very rude manner. She barely exchanged another word and sent us on our way with a general wave in the general direction of the garage. The only other curt comment was for me to keep my coffee away from the counter as it could spill on the computer over a metre away! My wife and friends were equally bemused. Whilst we got the car we hoped for thanks to Auto Europe, it was clean but damaged with significant scrapes and dents to both sides. "

ROME, IT - Reviewed by PHILIP - 10 January 2014

" Flexibility of the car hire rather than using airport shuttle transfer gave us the ability to visit Ostia. I have used AutoEurope previously and would use them again as they provide very good value for money. "

" Smooth hire and return of nice Smart car. The CDW additional cover was paid to AutoEurope in advance, then Thrifty insisted on a further E800 bond in case of damage or legal charges. "

ROME, IT - Reviewed by JOHN - 08 December 2013

" Everything worked fine thanks "

" Thrifty were efficient at check-in and return, but the car (a Nissan Micra) was a rather beaten-up tired offering. It had done 91000km, the carpet was worn through, outside almost every panel had damage and although it went along the motorway OK it sounded pretty "ropey" and I wondered somethimes if it would get me back to Rome. "

ROME, IT - Reviewed by ROBERT - 06 December 2013

" I like Auto Europe because i get so much choice & good quotes. "

" Professional & accommodating service is excellent.. "

ROME, IT - Reviewed by GINO - 25 November 2013