AUTO EUROPE SPLIT, CROATIA Car Rental Reviews

SPLIT, HR - Reviewed by WILHELM - 14 February 2022

" I have used Autoeurope and Oryx before and can recommend them "

" All went well and swiftly, staff was helpful and friendly. Albeit, we are outside season so the workload is very light. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SPLIT, HR - Reviewed by JULIE - 09 November 2021

" Very straightforward at competitive price. Happy with service on several occasions now and confident to recommend. "

" Have used on several occasions. Quick collection and return. No hassle at all. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by DEREK - 26 October 2021

" No queus, prompt service. "

" The only criticism I can make is that the vehicle was delivered with the tank 1/4 full. They were happy to take it back with the fuel gauge showing the same at the end of the rental, so no financial loss, but not quite as advertised. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by ROGER - 09 October 2021

" Auto Europe always provide an excellent service with very competitive prices. I have used them for years and wouldn't use anyone else "

" The staff were very helpful and friendly A quick look at the vehicle which only had 7k miles on the clock and we were away. The drop off in Dubrovnik was just across the street from the airport and, after a quick check on the condition of the vehicle, we were driven in the same car direct to the airport. No worries about unloading the car and then needing a shuttle bus. Active were excellent and I would highly recommend them "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by MARK - 07 October 2021

" very satisfied "

" helpful staff good communication "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by TERRENCE - 03 October 2021

" Represented a good deal "

" Efficient and fair service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SPLIT, HR - Reviewed by MORGAN - 02 October 2021

" Ok "

" Ok "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 5

SPLIT, HR - Reviewed by DEWALD - 01 October 2021

" Everything well done "

" Quick, friendly and competend staff. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by JULIE - 01 October 2021

" Always use the company for Split airport. List companies available and wide choice of vehicles. Flexible on changes too. "

" No fuss collection and return. Have used many times with no complications. Competitive prices. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SPLIT, HR - Reviewed by STEPHEN - 22 September 2021

" Great service at Split Airport. This is the second time I've rented through Active, and after 20+ years of renting cars through all of the major suppliers, Active is certainly the best. Thank-you "

" Great service at Split Airport "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by CHRISTOPHER - 19 September 2021

" Very quick and professional service by friendly and helpful staff. No pressure to buy extra insurance just a quick and efficient service. Would highly recommend. "

" Very quick and professional service by friendly and helpful staff. No pressure to buy extra insurance just a quick and efficient service. Would highly recommend. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by ADAM - 17 September 2021

" Received an upgrade on the vehicle booked - always welcomed! "

" Incredible service and great company to rent from. 2nd time I've used Active and wouldn't hesitate to recommend them to others!! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by WILLIAM - 17 September 2021

" Pleasant staff. Very helpful. "

" All went well "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by VLADO - 27 August 2021

" Smooth operation. "

" The employees are very friendly, helpful and Professional. However, the vehicles are older and not in the best condition. We changed the vehicles 3 times. Most of them are with over 130000 km.. "

Overall Value: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

SPLIT, HR - Reviewed by PAUL - 19 August 2021

" Very good value for money. "

" The collection process was perfect. The drop off could be improved. We followed the instructions to text 30 minutes before arriving but after waiting 15 minutes in the car park after our agreed time we had to call to arrange someone to come and pick the car up. The call was answered and someone came within minutes, but this could have been smoother. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by WILHELM - 25 July 2021

" ok thanks "

" I was travelling for business, so it was important for me that the car rental worked smoothly and without waste of time. All went well and staff was helpful. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SPLIT, HR - Reviewed by IVAN - 17 July 2021

" Great car for what we needed Great service and quick drop off "

" Straightforward and efficient service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by N - 13 June 2021

" AutoEurope more often than not come up with the best deal and the whole process is easy and reliable. "

" They were helpful, understanding and accommodating. I had to change dates due to flight cancellation and disruption and they readily accepted my booking voucher nonetheless. Service was excellent. Totally trouble free rental. Provided the price is competitive next time I visit, would certainly choose them again. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

SPLIT, HR - Reviewed by WILHELM - 10 May 2021

" OK "

" Satisfying service. The reason for not giving full points was that the car was not handed over as per contract. The tank was low, and it was agreed that I needed to return it with the same level of fuel. It did not cause a problem for me. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SPLIT, HR - Reviewed by ADRIAN - 22 October 2020

" As above, excellent service at competitive price "

" Friendly, efficient service. Car was well worn, with quite a few bumps but clean inside and ran very well. Unexpectedly upgraded to next level up so excellent service at a competitive price, therefore, would certainly recommend. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

SPLIT, HR - Reviewed by IAN - 07 October 2020

" Outstanding - recommend unreservedly. "

" Extremely positive. Excellent customer service throughout and very good value for money. Will definitely look to use again. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by DAVOR - 02 September 2020

" Dealing with AutoEurope is generally pain-free and pleasant, but I have not had anything go wrong yet - which will be the acid test. "

" Drop-off at Split airport is a bit disorganised for everyone They always try to sell you additional cover, cost for car on ferry, and additional driver. Would be good if additional driver could be booked via AutoEurope. "

Overall Value: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 4
Condition of the Vehicle: 8

SPLIT, HR - Reviewed by CHRIS - 01 September 2020

" Staff very helpful and friendly and car in good clean condition "

" Drop off was difficult due to car park being very full and lack of designated car rental spaces, so providing clearly marked spaces near to the terminal would be helpful. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by SALIM - 30 August 2020

" Very pleased all the way though. Thank you for a pleasant and stress free way to book car rental. Always the best price too. "

" Very polite and friendly customer service from active car hire in split airport. Check out was quick and again upon return. Very pleased with this rental company. Will be happy to use them again. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by ALUN - 26 August 2020

" Very easy and straightforward "

" Very friendly and welcoming staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by ROBERT - 25 August 2020

" The best car hire experience I have had "

" The best car hire experience I have had, I usually dread it due to previous terrible experiences. My friends hired at the same time from a different company and had a nightmare. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by MAX - 18 August 2020

" Very good service "

" Very efficient and flexible team. Allowed us to return car to Split Airport rather than Split town with no hassle or extra cost. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SPLIT, HR - Reviewed by SAM - 10 August 2020

" Great service and car "

" Good service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by GREG - 30 July 2020

" Bottom line is that AUTO EUROPE is a middle man. Your experience will depend on who you rent vehicle from (the local operator). Overall, so far so good. It's not my first time with AUTO EUROPE and will not be the last. "

" Helpful staff at Air Rent. Well worth doing business with them. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by NICOLAAS - 13 July 2020

" Used them for years. Usually competitive and trouble free. Only slight irritation is with their service suppliers, who always need to enter all your details etc. on pick up which can take ages. Surely as a returning customer the IT should be more sophisticated and linked to AutoEurope's database? "

" It was a latish pick up at the airport and they only had the one car waiting for me. In the event it was a 2 thier upgrade albeit automatic. And it was pretty new. So I was pleasantly surprised, but unfortunately the oil warning light came on when i drove off, so during the rental, to be safe, I had to buy a litre of rather expensive engine oil (It was an Audi). Othewrwise an overall good experience. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SPLIT, HR - Reviewed by SUZANNE - 27 June 2020

" Easy to use website. Good prices. Plenty of choice "

" Good office location about 5 mins walk from the ferry docks, Diocletian's Palace/centre of town. Friendly, helpful staff. Just note the office is in a one way street when you return the car and parking is a bit tight, but the staff quickly drove the car to another parking place. no fuss. "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

SPLIT, HR - Reviewed by MARK - 05 November 2019

" All good. "

" Very helpful staff at both pick-up and drop-off. Excellent English spoken. Car was quite scratched but all corectly marked on documentation. Also diesel tank only 5/8 full and this was quite hard to replicate at drop off and I probably put extra diesel in to be sure. (7/8 full). Overall relatively stress-free experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

SPLIT, HR - Reviewed by JULIE - 27 October 2019

" Always use as v reliable and best prices offered. Much cheaper than booking direct with supplier. "

" Straightforward and efficient as usual at Split airport. Waiting for me in arrivals hall even though flight came in significantly early and v quick transfer to car. Easy drop off too "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by NIKOLA - 25 October 2019

" I am very please with service "

" Without problem "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SPLIT, HR - Reviewed by JACQUELINE - 23 October 2019

" Very good "

" Very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SPLIT, HR - Reviewed by LINDSAY - 22 October 2019

" Perfect in every way "

" Excellent service. Will use again "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by MATTHEW - 21 October 2019

" Easy as! "

" An easy experience. Car was ready on time. Although the exterior could have done with a clean, however apart from that... perfect! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SPLIT, HR - Reviewed by NEDZAD - 15 October 2019

" Brilliant as always "

" Everything was fine. Taking car and the living was very easy. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by TREVOR - 13 October 2019

" Good experience "

" Everything explained well. Good VFM. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by JOHN NICHOLAS - 08 October 2019

" All very easy "

" Efficient and easy "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SPLIT, HR - Reviewed by IAN - 30 September 2019

" Excellent value for money. No hitches. Economy small car was perfectly adequate. "

" No problems "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by WILLIAM - 25 September 2019

" Really smooth process which added ti the enjoyment of the holiday "

" Staff were very informative and helpful "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

SPLIT, HR - Reviewed by ROBIN - 22 September 2019

" Car rental as it should be. "

" Very straightforward to deal with. Pickup at the airport was easy with no pressure to buy extra insurance. Car was good,an upgrade, and about 15000 km on the clock. A few minor scratches were pointed out to me and marked on the diagram. Drop-off was similarly easy and promptly checked. Very satisfactory. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by ANDREW - 16 September 2019

" All good, only one person in front on me on pick-up & drop-off check only took a few minutes. "

" All good, only one person in front on me on pick-up & drop-off check only took a few minutes. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by MASUM - 16 September 2019

" Everything was perfect. "

" Perfect everything no problem whatsoever helpful staff. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by IAN - 16 September 2019

" All good. Try them. "

" All good. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by DEREK - 15 September 2019

" The vehicle had multiple minor scuffs and scratches which were thoroughly pointed out on collection, and as it was raining the documentation was marked as thus, so as to draw attention on return that some may have been missed. So nice to have common sense service. "

" Pick up and drop off was efficient and straightforward with no hard sell. "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

SPLIT, HR - Reviewed by JULIE - 14 September 2019

" Minor problem which was dealt with right away in a professional manner. No complaints at all and I will continue to use this company with confidence. "

" Have used multiple times and consistently good. Dash message to check rear tyre. Pressure adjusted but message reappeared later. Drive dealt with situation with no fuss and made fast arrangements to substitute the car. V good customer service which I really appreciated. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SPLIT, HR - Reviewed by ALAN - 13 September 2019

" The booking process was extremely easy and well organised. "

" The staff were really nice and helpful and efficient and stayed on even though our flight was an hour behind schedule. The van was reasonably clean but the inside of the front windscreen was extremely dirty. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SPLIT, HR - Reviewed by TRACEY - 13 September 2019

" Efficient, good value, excellent car "

" Efficient, good value, excellent car "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by ALAN - 11 September 2019

" Smooth transaction. "

" Efficient service. "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 9

SPLIT, HR - Reviewed by RODNEY - 10 September 2019

" Good service. "

" Good pickup process with friendly staff. Car good condition. Return was not as good as confusion over drop off location and paperwork. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by GORDON - 03 September 2019

" Auto Europe is always my 'go to' car hire company. Prices are always competitive, with a good range of providers and vehicle options. "

" The lady at pick-up was very professional and friendly, which made a welcome change from some car-hire pick-ups in Europe. Whilst she did try the usual hard-sell on insurance enhancements, she accepted quickly when I advised I have an annual waiver policy. The cars were kept a little walk from the terminal, which was fine, though the car lot was unmade and very dusty and difficult to wheel suitcases over. Drop-off was very straightforward. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by JAMES - 01 September 2019

" Great company in Split. "

" Would definitely recommend. Very easy to pick up and drop off. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by STEPHEN - 26 August 2019

" Was able to change some details of the hire by phone, quite easily. "

" Staff at the airport were friendly and efficient. Car was lacking window washer fluid, but otherwise was good. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SPLIT, HR - Reviewed by TIAGO - 26 August 2019

" Smooth and hassle free "

" As usual everything went smoothly and without any problems. Drop off at Split airport is confusing as there's no counter on the parking lot and had to ask at another company how to do it. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by MARTYN - 21 August 2019

" Just go for it "

" Everything was spot-on; from the initial hire, the pick-up, car was perfect and drop-off no hassles! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by GERARD - 21 August 2019

" would use again "

" ready when we arrived well explained "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by KEVIN - 16 August 2019

" Overall - very good experience. Have used Auto Europe a number of times with no problems. "

" Relatively new car - only a few thousand KM on the clock. Good service from the staff. No issues with the car. No problems with return of car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by TERENCE - 16 August 2019

" very friendly and professional service "

" very friendly and professional service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by JEREMY - 13 August 2019

" Efficient and friendly staff. Very happy with the vehicle. "

" Efficient and friendly staff. Very happy with vehicle. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by TIMOTHY - 13 August 2019

" Efficient process. "

" Excellent staff member at collection desk. Car quite expensive for the quality. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

SPLIT, HR - Reviewed by HELEN - 08 August 2019

" Great "

" Great "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by STUART - 27 July 2019

" Overall an excellent experience, the service was good and the car very reliable "

" Quick and efficient service at the airport, no hard sell of extras, and the car was in very good condition. It was carefully checked for minor scratches before we took the car and everything noted down. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by ANDREW - 24 July 2019

" No problems "

" Friendly helpful staff "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by SHARON - 21 July 2019

" Very easy and very reasonable "

" Thank you Alamo for making our rental so easy! Customer services were brilliant in handling our request to change drop offs! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by ANDREW - 17 July 2019

" I appreciate the fact it doesn't cost a fortune to add my 23 year old son as an additional driver (20 euro for the week). This is my main reason for continuing yo use Alamo. "

" Efficient staff. Good, clean cars. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by RONALD - 15 July 2019

" good "

" very good. a little walk to pick car up. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by TREVOR - 12 July 2019

" You hear various comments about unpleasant and dishonest dealings with car hire firms but we experienced none of this and were very pleased with our car hire. "

" Our plane was delayed an hour and landed at 11.15pm - no problem. Our car was up-graded and was only 5,580 kilometers old - a beautiful Fiat Tipo. The counter staff at the pick up and drop off were friendly and courteous and we felt confident in their actions. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by GILES - 07 July 2019

" Apart from the off site location, my experience was satisfactory. "

" Location advertised as being 'on-site'. However this was not this case. Needed to phone company and arrange to be picked up at terminal. Was also told that they would be moving suring the time of my rental and would need to take the car to another location. This also turned out to be false, as I eventually ended up taking it back to the same location I picked it up from. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 4
Condition of the Vehicle: 8

SPLIT, HR - Reviewed by GEOFF - 07 July 2019

" Good "

" Staff were pleasant and very efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by PETER - 02 July 2019

" good experience "

" Really happy with the process , Active were great to hire from, excellent customer service from the man in the booth , not pushy at all, and spoke good english and the girl was very good when picking up the and delivering the car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SPLIT, HR - Reviewed by GEORGE - 02 July 2019

" Very safisfied "

" Everything was fine. However the desk staff did ask me if I wanted sat nav as an extra even though the vehicle was equiped as standard with satnav. Apart from that no problems and I was very satisfied. "

Overall Value: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SPLIT, HR - Reviewed by COLIN - 02 July 2019

" Everything was easy "

" Everything was easy "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by JOSEPH - 30 June 2019

" All good. "

" Car in good condition, easy pick up, friendly staff. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by DAVID - 30 June 2019

" Almost new car. Everything as advertised. Quick and efficient pick up and drop off. Staff friendly and good English. "

" Quick and efficient pick up. No problems. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by PHILIP - 30 June 2019

" Brilliant service from start to finish, would definitely recommend "

" clean and well maintained vehicle "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by BEN - 28 June 2019

" Easy to use and find a fantastic deal on line "

" Fast easy and efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SPLIT, HR - Reviewed by JULIE - 24 June 2019

" Always offer choice range and best prices in Split. Always efficient and no problems in years of dealing with this company "

" Second time of renting from them Straightforward, pleasant experience with helpful staff. Quickly on way and same at return. VW UP fine for narrow island roads. V reasonable cost at this time of year. Booked for September too. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by JAMES - 15 June 2019

" As above "

" All went very smoothly and I am happy with the experience "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by JODIE - 14 June 2019

" Great. Efficient when making changes to bookings online. "

" Really friendly staff. The pick up was a bit slow because they were busy but we were very happy with the car and the drop off. There was the usual attempts to sell you extras but they weren't pushy when we refused. "

Overall Value: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by IAN - 13 June 2019

" Very easy "

" Great service both at counter and drop off. Very friendly staff. No hard sell regarding . Very clear information throughout the collection process. Ditto upon return. Car was nearly new and immaculate. Only thing to be aware of is that they put a block on your credit card for the excess. Not a problem for me but might be for others. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by KENNETH - 25 May 2019

" Excellent all round experience "

" Staff very friendly and helpful, supplied a brand new diesel car which was much appreciated "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by JAMES - 21 May 2019

" Good price and everything went very smoothly. "

" Seem a very good company. Good car, good service. Friendly staff. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SPLIT, HR - Reviewed by BARRY - 07 May 2019

" Excellent "

" Easy pick up and return. Perfect car supplied clean and full of fuel. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by PAUL - 26 January 2019

" All good, just awaiting deposit return. "

" Good service. Only downside was distance to car, but this could not be helped as due to construction at airport. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 9

SPLIT, HR - Reviewed by MATTHEW - 11 January 2019

" very easy to book and pick up the car - no problems "

" Very helpful agents in Split 10/10 no problems "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by NIKOLA - 23 December 2018

" Good service, as usual. "

" Good value for money, excellent service, all recommended. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by PETER - 21 November 2018

" Overall very happy "

" Good service. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

SPLIT, HR - Reviewed by MANDEEP - 12 November 2018

" Great. "

" Good company. No hassles. Very near airport. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by JULIE - 28 October 2018

" Always use AutoEurope for Split airport rentals. Never had any problems and rental companies turn up to meet on time for off airport collection whilst terminal being redeveloped. Good cars at reasonable prices in the shoulder seasons. "

" Straightforward, no problems.. Booked cheapest and smallest car though car provided was a new Citroen C3 "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by FERNANDO - 23 October 2018

" Always a good option, best rates and no hassle "

" Very professionals everything as agreed with an excellent price "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by GEOFF - 19 October 2018

" All good "

" All good Not that well sign posted for the car collection point "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by NICOLAAS - 18 October 2018

" Generally come up with a competitive price "

" I have used them several times before and on the whole they are satisfactory and competitively priced. "

Overall Value: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

SPLIT, HR - Reviewed by ROGER - 18 October 2018

" Everything first class "

" Very happy with this experience. Everything went just as expected. Super friendly and efficient staff. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by JULIE - 14 October 2018

" Always use Autoeurope for Split rentals. Always have been reliable. "

" New Suzuki Swift in great condition. Picked up promptly at airport. All hire cos off site at present due to redevelopment of airport. Sent photos and good explanation of how to find offsite depot to return. Helpful service staff and reasonably price. All good. Will use again "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by DAVID GEORGE - 10 October 2018

" Had no problems booking online with Auto Europe everything went smoothly. "

" Had to phone for pickup but representative arrived within 5mins. The rest of the experience with Ridecar went smooth and efficiently. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by JAYNE - 05 October 2018

" All positive..great car& friendly service "

" Very friendly& helpful "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by BLANKA - 05 October 2018

" Everything was great, from initial booking to drop-off. Highly recommended! "

" Everything was great, from initial booking to drop-off. Staff was brilliant - efficient and very helpful. Highly recommended! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by JONATHAN - 02 October 2018

" Auto Europe played very little part in the rental experience but from a process point of view, it worked well. "

" Our experience with Nova was excellent. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by DAMIAN - 30 September 2018

" so far so good. Quick booking process. Have got no complaints at all. Will use the company again. Far far better than Holidays Autos! "

" The best rental company ever!! Everything went smooth and nice. No problems at all . No one was pushing us to buy extra insurance , as many rental companies do. The representative of the Company was waiting for us at the airport with the name displayed on the piece of paper. Very quick pick up and drop off. I am very very satisfied with them and will use them again when in Croatia. Thank you!! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by CAROLINE - 25 September 2018

" Easy to use and navigate "

" Excellent service and very friendly. Good English too! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by COLIN - 24 September 2018

" See above for GoldCar experience "

" Excellent car. Efficient collection and drop off. Have used Goldcar before and always been a good efficient service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by BRIAN - 10 September 2018

" Great service would use again "

" Very friendly staff great service thank you "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by STEPHEN - 09 September 2018

" All good "

" Fine "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

SPLIT, HR - Reviewed by EDMUND - 09 September 2018

" Good "

" Good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by MAYA - 06 September 2018

" Good service "

" All good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by JONATHAN - 04 September 2018

" I was very impressed to find the service was smooth and even more impressed that the car I booked was the actual car I received - my experience with hire companies in the past has been that you receive a similar car to the car you choose, not the exact one, so that was a very pleasant surprise "

" The customer service was very good, much better than I was expecting, and the car was easy to book "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by THOMAS - 04 September 2018

" good value as usual "

" Good rental. Only make sure you have excess insurance as you will be charged excessively for any small scratch/damage. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 9

SPLIT, HR - Reviewed by ANDREA - 31 August 2018

" I am very satisfied and I would recommend to other friends to use ABC, friendly staff and prompt communication. The car was in perfect conditions! "

" Very punctual and easy to deal with, recommended ! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by ERIC - 27 August 2018

" As above "

" Excellent, particularly pleased with swift counter service and excellent condition of vehicle. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by DAVID - 26 August 2018

" I would recommend the site to others "

" very easy at the airport, vehicle inspection before and afterwards was painless "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by PAUL - 21 August 2018

" Would use again "

" Very straight forward, no hidden extras. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by PHILIP - 20 August 2018

" All very easy, no waiting around, good "

" Would definitely use Fleet again "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by MELANIE - 16 August 2018

" Easy to use. "

" No negative issues. Staff were friendly and drop off went without a hitch. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by DAVID - 15 August 2018

" All very good and efficient "

" All very good and efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SPLIT, HR - Reviewed by TANYA - 14 August 2018

" A top rate service. "

" Fleet staff were incredibly helpful, from booking to returning the car everything was very organised, very professional and staff were always very accommodating. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by JONATHAN - 12 August 2018

" Positive experience "

" The whole experience was very smooth. WAs good value for money. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SPLIT, HR - Reviewed by JOHN - 10 August 2018

" Excellent "

" Excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by MICK - 10 August 2018

" Excellent "

" Fast efficient service and easy drop off. Helpful staff and would use again. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SPLIT, HR - Reviewed by PIOTR - 08 August 2018

" Very happy "

" Friendly staff, good value for money "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

SPLIT, HR - Reviewed by ROSANNA - 05 August 2018

" A very straightforward experience. "

" Very quick and efficient. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by RICHARD - 31 July 2018

" Overall a first class service. Would certainly use again "

" Car almost new. Administration straightforward. Only negative is drop off at Split airport. No blame to company (Fleet) "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by MALCOLM - 26 July 2018

" Very helpful staff "

" Just off-airport but excellent service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by ALEXANDER - 25 July 2018

" Seamless. Excellent service. "

" There were a lot of marks, scratches and dents on the outside of the vehicle, it certainly had not been cleaned ahead of my collection. The inside was fine. The vehicle worked perfectly. I would certainly book with Avantcar again. I would just expect a clean car next time. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SPLIT, HR - Reviewed by SEAN - 23 July 2018

" Car was amazingly cheap (£38 for 8 days); amazingly big and luxurious (Skoda Octavia); service was simple, efficient, ultra-friendly and polite, and quick. Will definitely be using them again. "

" Car was amazingly cheap (£38 for 8 days); amazingly big and luxurious (Skoda Octavia); service was simple, efficient, ultra-friendly and polite, and quick. Will definitely be using them again. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by GEOFF - 23 July 2018

" Car we were given was bigger than expected and service was very good "

" Efficient service and very satisfied with the car we were given "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by DEREK - 21 July 2018

" Good "

" Service was good, only slight gripe is that the hire cars are quite a bit away from the building & Active don't have a sign. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by DARREN - 17 July 2018

" Excellent service. "

" Good service and friendly staff. Price was excellent. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by MARIJAN - 15 July 2018

" It's still all good. "

" All good. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by HENRY - 14 July 2018

" All round a good experience. "

" Overall a very good experience. I had ordered an estate car but ended up getting a SUV. While this did not impact on our trip it did leave us short on luggage space. "

Overall Value: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

SPLIT, HR - Reviewed by JULIE - 09 July 2018

" Always use this company for Croatian rental Never had a problem with bookings at all and prices and conditions transparent to use "

" As usual v straightforward. Helpful and pleasant staff. A very big upgrade to car size booked. Very reasonable price. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by MATTHEW - 07 July 2018

" All good "

" Car ran well. Easy drop off. Guy checked the car. Said it was all good. Signed the paperwork and off we went. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by ANDREW - 27 June 2018

" Still doing great "

" Really great experience. Decent spec. brand new Opel Astra instead of the usual Kia\Citreon\Chevvy and staff were really friendly and helpful "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by DEREK - 26 June 2018

" An efficient and easy rental. "

" All smooth and as booked. office on airport, car near by, easy to just drive away. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by BEN - 23 June 2018

" Easy booking and smooth experience "

" Good all round, but no screen wash in the car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SPLIT, HR - Reviewed by PETER - 21 June 2018

" Quick and good value...That's why I always use Auto Europe! "

" Ridecar in Split were 100%. No sneaky charges and straightforward about fuel and odd vehicle mark. Nearly new car and great value. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by SEBASTIAN - 15 June 2018

" Reasonable price "

" Friendly staff "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SPLIT, HR - Reviewed by JULIE - 10 June 2018

" Always use auto Europe and have no reason to change. Decent cars at reasonable prices "

" Straightforward. No problems "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

SPLIT, HR - Reviewed by KARIS - 15 June 2015

" It's easy to compare prices and the offer from the hire car company - I have use the brand twoce and would so far trust it based on experience. I like to use an international brand rather than something that's just based locally "

" The car and the service we received was good, however the Pula 'downtown office' was not downtown and was infact on a remote industrial estate that was quite difficult to get back to the city from, after dropping off the hire car. Enterprise also only have one team in Pula, who drive between the airport and downtown office - so there was noone downtown when we got there. Also, as is often the case with hire car companies, the car was given to us with 6/8th of petrol - making it difficult for us to judge when refilling and therefore we ended up filling to full and loosing out Other than these minor issues though, the service was good, the car ample and I would use again. "

SPLIT, HR - Reviewed by NIGEL CHARLES - 14 June 2015

" Faultless attention on the 'phone. Car available on time at Spilt and met on time when returned. Excellent. Would I use Auto Europe again? YES. "

" Courteous and punctual. Car well prepared and clean. Full explanation provided. My only comment and this IS NOT but not a complaint was the Suzuki sx4 - not a car I would buy or wish to drive again. "

SPLIT, HR - Reviewed by ANDRE - 07 June 2015

" Cheap and everything went to plan "

" Helpful and friendly. "

SPLIT, HR - Reviewed by JAMIE - 21 May 2015

" Dealt efficiently with a last-minute request; and quickly responded to a following query. "

" Very friendly staff "

SPLIT, HR - Reviewed by PICHANEE - 15 April 2015

" We had good experience with Auto Europe. The website to choose the car and condition is easy to use. The document we received from email is clear and made the rent smooth when we contacted Fleet Car Rent to pick up the car. We go the good car and good service exactly as printed in the document. Many thanks to Fleet Car Rent staff at Split and Zagreb as well. "

" The staff at Split and Zagreb were there when we arrived to pick up and drop off. They do their work properly. Worth mentioned is the staff who checked the car and explained the car to us. He is polite and helpful. Fleet offices to pick up (Radisson Blue in Split) and drop off (Sheraton in Zagreb) are easy to find. We got the car, all provisions as stated in the document from Auto Europe. The car is in good condition. Some small marks on the car were recored in the paper, so no hassle when we picked up and drop-off. Would like to thank Fleet for free GPS during this rent period. We would recommend others to use Fleet. We had positive experience with the car and the service "

SPLIT, HR - Reviewed by MALCOLM - 06 October 2014

" Very easy to book and good prices "

" All very straightforward. Was upgraded from a VW Up to a Hyundai I30 which was very comfortable but I would have preferred the smaller VW Up for ease of parking and navigating some of Croatia's narrow roads. Avantcar are new to Split airport so they don't have any allocated spaces when returning the car but it was not a major problem. Overall I would recommend them. "

SPLIT, HR - Reviewed by RODOLFO - 23 September 2014

" Nothing to complain about. Excellent service "

" Great company. Everything occurred well. "

SPLIT, HR - Reviewed by KUMANDAS - 09 September 2014

" Call centre staff very helpful with and gave us useful advice "

" Nice clean car and speedy service, when picking up car and when returning it. "

SPLIT, HR - Reviewed by ANNE - 31 August 2014

" Good value and efficient booking system. "

" Efficient and friendly service. Really good car. Would use them again. "

SPLIT, HR - Reviewed by SALIM - 23 August 2014

" The best price and all hassle free. Thank you very much. Look forward to using you again. "

" Great customer service.... We left the lights on accidentally and found that the car had a flat battery the next morning. After contacting Avantcar at split airport, one of their representatives was sent out to help start the car. He had driven 20Km to reach us. Thank you very much. "

SPLIT, HR - Reviewed by EDWARD - 05 July 2014

" Overall very good - car & staff manner were very good - excellent value - we only had 2 problems; 1. Finding the appropriate desk in the airport terminal (I don't think our paperwork told us that it was the FLEET desk (If it did, it wasn't very obvious - thus we spent a little while trying to find it! 2. We had to fill up with diesel before returning the car - we weren't given any info. about where the nearest stations were - as it happens there are 3 main routes to the (very poorly signed) airport at Split - 1 of them (the one we were on) has no petrol stations within 10 or so miles - very, very, frustrating when you're late for your flight. "

" Give advice re-location of local filling stations - maybe a basic map? - See details above. "

SPLIT, HR - Reviewed by VALE - 05 July 2014

" Very efficient service overall and good e mail information provided! "

" Efficient and clear but 'desk ' service could have been a little more courteous, especially when dropping car off! "

SPLIT, HR - Reviewed by ALAN - 26 June 2014

" The call operative was helpful but having rushed to our collection point for 9am it was a 2 hour wait until we were collected which was very disappointing. We couldn't get the number of the local operative to work and they hadn't been given our mobile number so couldn't call us to find us. We had to extend our booking for another day in the end as there was no time to drive to the national park which had been the plan and purpose of using the car. "

" They were good about extending the hire given our long wait, and I was patient because we had made a last minute booking, but I might have liked a bit more of a discount as we were kept waiting for a very long time. "

SPLIT, HR - Reviewed by IAIN - 01 June 2014

" Don't know how you can do it so cheap! Booking direct with Avantcar would have cost 3 times as much. "

" Free upgrade to a brand new Mitsubishi ASX was a nice surprise however a smaller car would have been better for where I was staying. "

SPLIT, HR - Reviewed by SIMON - 27 May 2014

" Excellent service as normal and at a great price thanks Had an upgrade to a larger car which was also handy and much appreciated "

" Staff were very helpful and spoke perfect English making it easy to get straight on with our holiday will hope to use them next time . "

SPLIT, HR - Reviewed by TIM - 28 February 2014

" Arrived at Split airport at 22.00 hours and the car rental kiosk shut at 2200 hours, so had to pay a penalty of, I think, 30 euros, which somewhat spoilt the deal. BUT, overall, The service was excellent. "

" It is difficult to know exactly which company is actually renting or supplying the car. For me it is no problem because I am a regular traveller, but for a first time renter it might be a bit confusing and overwhelming. "

SPLIT, HR - Reviewed by NORMAN - 10 August 2013

" Very efficient changed my booking without any problems "

" Very efficient, car was checked for any damage at the start and Finnish of the rental. No demo of car controls was made which did lead to some problems finding the correct settings for the lights "

SPLIT, HR - Reviewed by KATHRYN - 13 June 2013

" The online booking process was very easy and the communication was very good. I received all the details i needed via email and the payment process was quick and easy. "

" Overall we were happy with our experience. We arranged to collect our car from Split airport at 13.00pm. We were greeted by Vero workers who said we had to wait for a car to come from Split as they had no cars at the airport- waited an hour for car to come and then a further 45 minutes to get to Split and and collect our car. We were travelling North to Zadar and so had to drive back on ourselves which cost us extra time and petrol. The car itself was great and we did not have any problems and the two Europa workers were very friendly and helpful. There was no one to meet us at the airport as planned to drop the car off and we had to make several calls to the company to organise this and were advised to leave the keys at information. "