AUTO EUROPE STUTTGART, GERMANY Car Rental Reviews

STUTTGART, DE - Reviewed by NICOLA - 10 April 2022

" Very positive overall "

" All very simple and seamless "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by DERRICK - 06 December 2021

" Excellent service from Auto Europe as always "

" The lady that was at the counter Christina was very helpful. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by ROD - 18 March 2020

" Flybe flight was cancelled. Stuttgart was able to postpone my car for twelve hours. Thank you. "

" Flybe flight was cancelled. Stuttgart was able to postpone my car for twelve hours. Thank you. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by CLAUDIU240471@GMAIL.COM - 27 February 2020

" 10 out of 10 service "

" All went smoothly. Corina at the desk very helpful and gave us all the information requested. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by BRANISLAV - 31 December 2019

" Easy to chose a car to suit "

" Very efficient. Fairly new car provided "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by PETER - 21 November 2019

" Hassle free efficient service, first class vehicle at a reasonable cost. Will definitely use again. "

" Excellent service and value for money, will certainly use again "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by MARCUS - 17 November 2019

" No problems, satisfactory experience. "

" Very busy at collection, counter staff efficient but still had to wait 30 mins. Otherwise, service was good. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

STUTTGART, DE - Reviewed by ANDEW - 06 October 2019

" We use Auto Europe for hire as it's a consistent provider across multiple countries which we find helpful. "

" The gentleman on the counter was very helpful, polite, very friendly and sorted out a more appropriately sized vehicle for our needs, without being pushy on an expensive upgrade. In fact, he was the most customer-service orientated person we met whilst in Germany. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 8

STUTTGART, DE - Reviewed by WERNER - 25 August 2019

" Good discount. Easy to use web site. "

" Very happy. Price was as quoted. No hidden extras. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by TIM - 04 July 2019

" I have found Auto Europe consistently amazing. I don't even look elsewhere now. Thank you. "

" Couldn't ask for better! Thank you. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by SILKE - 29 March 2019

" all very easy "

" airport staff were great "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by JOANNE - 04 March 2019

" All good. "

" The whole experiance was fast efficient and made me feel very safe. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by ANDREW - 01 March 2019

" Very happy with Auto Europe, just disappointed in Enterprise for not fully explaining the fuel pre-payment, in and myself for wasting money unnecessarily. "

" I was talked into pre-paying for fuel without it being fully explained that I would be paying for a full tank. I would not have paid for this had I realised at the time, as we only used around half a tank of fuel. "

Overall Value: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by MICHAEL - 07 January 2019

" Good "

" Counter staff good. Did not push extras after initial questions. Car as ordered, reasonable spec and clean. Much better experience than Hertz and Europecar. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by STEVEN - 05 January 2019

" Overall very pleased "

" Superb service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by JOHN - 11 December 2018

" Very easy process end to end. "

" Super smooth and the staff were good because they werent too pushy. I find that car rental staff are usually very pushy, intimidatingly so and always try to upsell you and throw hidden costs at you. But I did not feel that at all with this experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by SABINE - 11 December 2018

" Suitable choice of car for purpose "

" Friendly service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by JULIAN - 11 December 2018

" Everything went very smoothly. "

" Great staff at counter "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by ANDREI - 06 December 2018

" Smooth and efficient "

" Great service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by WILSON - 31 October 2018

" I had a fantastic experience with Alamo. Their service is second to none. "

" Alamo provided me with a very good care. I do not hesitate to recommend them to anyone who wants to hire a care. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by MICHAEL - 16 September 2018

" No problems "

" Vehicle was upgraded and I was very happy with car rental. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

STUTTGART, DE - Reviewed by CHRISTOPHER - 15 August 2018

" Ok "

" All good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by ROBERTO - 16 June 2018

" Great service in Stuttgart main station. Very helpfull "

" Great service online, i will rent again. The prices are very reasonable at your web site "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

STUTTGART, DE - Reviewed by RICK - 09 March 2015

" You are always professional and efficient along with excellent customer service and competitive pricing. No other comments needed. "

" Service was excellent but I need to chase the invoice after return. "

STUTTGART, DE - Reviewed by MARK - 28 September 2014

" All round i had no issues and car reliable "

STUTTGART, DE - Reviewed by ANDRZEJ - 30 April 2014

" Great service. Only issue was that enterprise didn't have flight details that I included in the booking. "

" Great service and grateful that the lady waited even though the flight was delayed. "

STUTTGART, DE - Reviewed by KEVIN - 27 March 2014

" The booking process was simple and I got all that I requested - GPS etc. Very satisfied with the whole booking process and the simple voucher system was easy. "

" withing 15 minutes of disembarking from the plane, I was in the rental car and ready to depart the airport. As a frequent traveller this was by far one of the most cost and service effective hires I have undertaken. "

STUTTGART, DE - Reviewed by DMITRY - 06 March 2014

" easy booking, no hidden information, great price, have used before and will be using again "

" in general like any other company, but i have requested and my voucher clearly said "winter tyres", not FOUR SEASON tyres, I have realised that I was given cheaper option tyres only when I got into trouble in Austrian Alps, it is impossibly to drive car with all season tyres in show hilly/mounting roads of Alps, moreover those tyres were heavily used previously and were on the legal wear limit, this issue put my family under risk, risk was for vehicle and our lives, not happy at all, I have complained on the phone, they said this is legal for vehicles in Germany to have fourseason tyres, but I have particularly requested car with WINTER tyres, I am sure I am not the first to complain about this "

STUTTGART, DE - Reviewed by NIGEL - 11 December 2013

" The lady attendant was fantastic, most helpful, fluent English help me very much, explained the whole process extremely well, put me at ease before my journey commenced. "

" Very competative, supplied alternative car when Audi A3 was not available "

STUTTGART, DE - Reviewed by RENATE - 04 June 2013

" After reserving the car I did not receive a confirmation that one had been sourced. I had to send an email to find out that a car had been found. "

" Everything went smoothly, but the car had no handbook. "