UNIRENT SWITZERLAND Car Rental Reviews

GENEVA, CH - Reviewed by PAUL - 15 September 2025

" Apart from above comment, nothing to add. "

" The car was booked stating that we were traveling to France. This must be very common from Geneva. On collection I was told that their breakdown cover did not extend to France. This is the first time in the many occasions of renting throgh you at Geneva that this has been said (including Unirent/Europcar). Fortunately the hire went smoothly so not a problem this time. You should sort this out as I will be hiring through you for Geneva again and it's a worry. Please advise so I know for the future. "

Value for Money: 9
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 9

GENEVA, CH - Reviewed by KATRINA - 15 August 2025

" It was all brilliant. "

" It was fabulous, so straightforward and quick. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JOANNE - 04 August 2025

" Auto Europe did provide a good value service, compared to other suppliers, but even so four days rental of a small car to be over £300 is absurd. "

" Even though my flight was late, my car was not ready. We didn't wait long, but I did expect it to be ready for me. When will companies speed up the check in process? Why does it take so long? I could pre supply my driving licence and credit card details with ID and verify etc, so it's simply a case of collecting keys. The USA has this sorted, when will Europe catch up? This is a criticism of ALL car hire companies, not just this one. "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by DOMINIC - 25 June 2025

" Always the best place for range and offers, and the fact that they have the extended insurance cover. "

" Easy, quick, no hassle "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ANDREW - 06 June 2025

" Very efficient collection and drop off. High specification new car. "

" Very efficient collection and drop off. High specification new car "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by HUGH OWEN - 29 May 2025

" Quick and efficient "

" Efficient "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JAMES - 05 May 2025

" Great customer service., lovely clean car all with a smile , highly recommend "

" Great price and super easy to book and deal with "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by DAVID - 27 April 2025

" So easy and relaxed. Full insurance always recommended by me so driver can be fully relaxed during the rental. "

" Perfect and quick "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MARTHA - 13 April 2025

" All round good experience and will use again "

" All round good experience and will use again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by DAVID - 10 April 2025

" Very smooth experience "

" Very smooth experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JENNER - 22 March 2025

" Good service from start to finish. "

" Car was newish, only had about 3k km. easy collection and drop off. Whilst there was a fairly big queue at car hire desk it moved quickly and had about 5 desks open. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MICHAL - 21 March 2025

" We booked the car for 12:30. Our flight was slightly delayed so we only go to the Eurocar (supplier) desk around 1pm, however the car was not ready when we arrived to pick it up from the parking garage until 2:10pm. The staff at the collection point was not helpful at all and quite rude - very disappointing. Also we paid for more than 1h that we didnt' have the car "

" We booked the car for 12:30. Our flight was slightly delayed so we only go to the Eurocar (supplier) desk around 1pm, however the car was not ready when we arrived to pick it up from the parking garage until 2:10pm. The staff at the collection point was not helpful at all and quite rude - very disappointing. Also we paid for more than 1h that we didnt' have the car "

Value for Money: 9
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by DAVID - 18 March 2025

" Overall good "

" Slow checkin as there was only 1 member of staff. Everything else good. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASEL, CH - Reviewed by GRUFFYDD - 05 March 2025

" Overall there were no issues though a quick run through of how to use the sat nav would have been appreciated. Not all of us are tech savvy with the sat navi. "

" Smooth transaction at Basel Airport. The staff are helpful and provided the information required. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ROWLAND - 20 February 2025

" please could you contact us as we had an issue with a puncture in our car. The car was taken to a garage in moutiers, which then shut for the weekend, and we had no car to get myself and my young family back to geneva airport. we got no help from customers services, so had to get a bus and 2 trains with all our belongings back to geneva. We also had quite a few of our belongings still in the vehicle when it was taken away, which have not been returned my contact details are ymachell@hotmail.com. +447909059006 "

" please could you contact us as we had an issue with a puncture in our car. The car was taken to a garage in moutiers, which then shut for the weekend, and we had no car to get myself and my young family back to geneva airport. we got no help from customers services, so had to get a bus and 2 trains with all our belongings back to geneva. We also had quite a few of our belongings still in the vehicle when it was taken away, which have not been returnedl "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 3
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by STEPHEN - 16 February 2025

" Much better pricing than going direct. "

" Very good overall. The only thing that could be improved would be more Europcar counter staff other than the two to deal with the queue at pick-up. After a flight and just wanting to get on with the journey, waiting half an hour queing to get the car keys would have been better if it was quicker. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by CHRISTOPHER - 10 February 2025

" All fine "

" All fine except have to take shuttle from car hire to car park at Geneva and difficult to find drop off at Geneva. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MICHAEL - 10 February 2025

" Overall satisfied. Deals reasonable Car was good but not what i would have chosen "

" not car i wanted but replacement OK Staff friendly and efficent "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

GENEVA, CH - Reviewed by KEVIN - 10 February 2025

" Absolutely hassle free "

" Very friendly, efficient and reasonably priced "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JASON - 10 February 2025

" Easy and fast great service "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ALAN - 30 January 2025

" i "

" Booked car for 13.00 arrived at 12.45 due to no-one in arrivals hall I was told that I couldn't have the car until 13.00 I actually got the car at 13.15 There was no queue at the counter and the car park was very quiet "

Value for Money: 7
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JAMIE - 27 January 2025

" Great experience, got a better vehicle too "

" Great from start to finish "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by STEPHEN - 25 January 2025

" Easy to use website, keen pricing, additional CDW cover offered for a reasonable price. Auto Europe is my first choice for car rental. "

" Easy check-in process, car ready, straightforward and rapid drop off. Car easy to drive and in great condition. Good experience all round. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by CHRIS - 24 January 2025

" Everything very good "

" Everything very good but I got a warning about tyre pressure which caused me concern. There was not a problem but no spare tyre in the boot, just a small kit. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by PAUL - 22 January 2025

" as above "

" Fast, polite, easy "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by DUNCAN - 19 January 2025

" Always very good service but wish the prices didn't move so much both up and down! "

" There was an issue with our older driving license but valid driving license the fist staff member we saw told us it wasn't legal and wanted a plastic version. When we told hi we didn't have one, he said we couldn't have a car and would cancel the booking. We then saw a manager who knew more and continued with the pick up. If there is an issue with the old uk paper license please can we be told. They are legal and valid and have always been accepted "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by GLEN - 24 December 2024

" Nice vehicle. Snow tyres helped us leave the village safely after heavy snow. "

" Quick and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by OWAIN - 29 October 2024

" All good "

" All good. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MALCOLM - 12 October 2024

" Cars always in goo condition "

" Good - nice friendly staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ANDREW - 21 September 2024

" Very happy with Unirent and the service provided. "

" Friendly, helpful and professional staff. Perfect. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by SUSAN - 21 September 2024

" As good as always although car quality was poorer than usual. "

" Helpful staff. Easy process to collect the vehicle. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

GENEVA, CH - Reviewed by STEPHEN - 04 September 2024

" Just a smooth and pleasurable experience without hiccup. Which is all you can ask when travelling. Thanks "

" Great service with no issues. Would recommend and will use again! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by GEORGE - 23 August 2024

" Efficient booking system and service. "

" Very efficient, good new vehicle. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by ARTHUR - 19 August 2024

" Everything went smoothly and I was delighted the car was a SEAT Arona almost identical to my own car which made understanding the car so easy "

" Perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ROSEMARIE - 27 July 2024

" Everything very good "

" Everything went like clockwork. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASEL, CH - Reviewed by NICHOLAS - 24 July 2024

" Easy to book and modify. Competitive price. "

" Excellent service. Great location - easy to collect and return vehicle. Vehicle in good condition. Counter staff very friendly and helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MALCOLM - 07 July 2024

" All said above. "

" All seemed to go well nice car. Object the way everything costs extra, all a bit of a rip off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by KEITH - 05 July 2024

" Good service - as required and expected. Pity about the 'Nanny' driving systems on the vehicle.- VERY irritating. "

" Booked, paid, car provided. How thrilled an I expected to be?. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASEL, CH - Reviewed by IAN - 03 July 2024

" Very good service. Condition of car first class "

" All very smooth. No problems encountered "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JOHN - 29 June 2024

" I was delighted to be given an upgrade FOC. Europe car were extremely efficient. The car, VW golf, was practically brand-new. After my bad experience returning it, the checkout was instantaneous and simple. "

" The drop-off at Geneva was as difficult as ever. I've done it lots of times, but it's still a nightmare. I managed to miss the entrance of P 51 and had to drive round the back of the car park to enter from another point. Then the fun started because I was on the wrong floor. The car hire businesses need to have a serious conversation with Geneva airport which should improve the signage and the access, because it's terrible. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 2
Condition of the Vehicle: 10

BASEL, CH - Reviewed by GERHARD - 23 June 2024

" Pleasant "

" Great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JOHN - 20 June 2024

" Highly recommend "

" Highly recommend "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by LESLEY - 06 June 2024

" Excellent car and service "

" Easy booking and great price "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASEL, CH - Reviewed by SAURABH - 05 June 2024

" As above "

" Courteous staff, car in very good condition and efficient drop-off "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ROGER - 23 May 2024

" Easy to book, very competitive on price "

" All went very smoothly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by CHRIS - 17 May 2024

" Very good. If only other countries were as efficient. "

" The service was, as usual, excellent and quick. I was upgraded which has been a common experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by NARINDER - 28 April 2024

" great choice "

" End to end excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MARTIN - 27 April 2024

" Very efficient "

" Very good "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ZURICH, CH - Reviewed by DAVID - 17 April 2024

" Used multiple times and never had a problem. Would like to see winter tyres / snow chains etc as options "

" Very smooth process with friendly staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

GENEVA, CH - Reviewed by STEPHEN - 06 April 2024

" Easy process, decent car and friendly staff "

" Good experience all round "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by PETER - 04 April 2024

" Swift process "

" Car not what we thought we were getting but was OK. A few minor knocks already on it. No receipt provided on return "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

GENEVA, CH - Reviewed by JASON - 31 March 2024

" Very friendly staff "

" We came out of terminal 2 and it wasn't signposted very well. Also didn't mention we wouod have to get shuttle bus which to be fair wasn't far "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ANTHONY - 27 March 2024

" Best car that I've hired in GVA. A good price. "

" Best car that I've hired in GVA "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by HEIDI - 26 March 2024

" Good car problem free rental no issues whatsoever "

" Very polite staff at Geneva both at pick up and drop off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ROBBY - 25 March 2024

" Late offers are emailed a few days before travel and are often very good "

" Long queue at Europcar shared check in desk, otherwise fantastic "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASEL, CH - Reviewed by ALEXANDER - 24 March 2024

" As above comments "

" No problems at pick up, dealt with quickly and efficiently by friendly lady. Drop off was fine, but after having had a bad experience in the past I would have preferred someone around to check the car with me for damage. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ALASTAIR - 24 March 2024

" as above "

" very efficient pleasant experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by HOWARD - 23 March 2024

" Very good, received car as requested, clean and in excellent condition and excellent specification. "

" Received car as requested do right size for our group and luggage. Car in excellent condition and high specification. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

GENEVA, CH - Reviewed by PAUL - 22 March 2024

" Great car and very efficient friendly staff "

" Couldn't have been any better really, excellent all round! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ALISON - 20 March 2024

" Everything went like clockwork "

" Had a free upgrade which was very appreciated "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by DAVID - 19 March 2024

" Smooth and Efficient staff, good quality car. "

" Smooth and efficient - sidekick of Europcar "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by ANISSA - 18 March 2024

" Excellent service "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JOHN - 17 March 2024

" Car clean and as expected "

" Good experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by CAROL - 16 March 2024

" All good "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by CATHERINE - 08 March 2024

" Please see details above! "

" We had a problem with the car on day two when it wouldn't start as there was a problem with the electrics. We spent a substantial amount of time on the phone trying to explain our situation and speak to the right person. It was very lucky for us as one of our party spoke fluent French! The car was eventually towed away and we were left with no car and no replacement. We were situated outside of the town hence needing a car. We had to catch a bus into town on two occasions and then a taxi back as the bus stopped running. This was at a cost of 30 euros each ride. We tried to get a replacement car but was told this would cost us 500 euros which would be refunded if the car did have a problem. We were not prepared to do this as our confidence in the company was now at zero. "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

GENEVA, CH - Reviewed by CHRISTOPHER - 07 March 2024

" see above "

" Easy on-line booking process. On collection / pickup desk - chap could have been 'happier'. Otherwise all good. Vehicle collected was smaller than the one ordered but did the job. Was heavier on petrol than I would hae liked. Drop off easy. Will use again and will recommend. Thank you "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JOHN - 06 March 2024

" Car wasn't ready when we arrived at pickup point and had to wait 15mins! Other than that everything was perfect. "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASEL, CH - Reviewed by DANIEL - 26 February 2024

" See above. "

" Very smooth - car parking space a little far from terminal when juggling children but otherwise very impressed. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by PETER - 17 February 2024

" Good "

" Spent 20 mins looking for fuel flap opening switch. Manual in Swiss, 3 local speakers couldn't find it on car or in manual. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by CHRIS - 17 February 2024

" excellent "

" very good and car upgrade "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by KEVIN - 15 February 2024

" Faultless "

" As usual a very slick operation "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JEANNOT - 14 February 2024

" Very Happy "

" Happy "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

GENEVA, CH - Reviewed by JONATHAN - 08 February 2024

" As above "

" Very helpful staff, great car and easy pick up and drop off. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MATHEW - 07 February 2024

" Car and drop-off were excellent. Counter staff were OK., didn't like the insurance hard sell. "

" Everything was good except the counter staff kept trying to sell me mor insurance even though I had full cover incl excess insurance. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by PHILIP - 06 February 2024

" Straightforward hire arrangements. "

" Friendly and efficient staff. I got the class of car I booked and there were no hidden additional charges. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by NEIL - 03 February 2024

" Ok, bit pricy and a few issues above "

" Brakes needed checking which we reported, and tyre pressure. Don't receive email after returning at Geneva airport "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

GENEVA, CH - Reviewed by KATHERINE - 01 February 2024

" Consistently the cheapest rates "

" Always great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ROBERT - 30 January 2024

" Great Website to find the best priced hire cars "

" Friendly and informative staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by NICHOLAS - 29 January 2024

" very good "

" very easy "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JONATHAN - 23 January 2024

" Great! "

" good, friendly and efficient service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MARGARET - 17 January 2024

" Auto europe always have good range of cars at good prices "

" Easy pick up and return of car . No problems "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by DUNCAN MARK - 17 January 2024

" Only downside was it was very difficult to find the car park to return the car to. Google could not find it and sent me to the office in terminal 1. They gave me a QR code (WHY DID THEY NOT GIVE THIS OUT WHEN I HRIED THE CAR?) which did not wirk (maybe as I was struggling to find internet). In the end I had to wait and follow the bus ! The roads are very confusing and busy around this area. Please give QR code to allow people to find the car park via google. "

" Only downside was it was very difficult to find the car park to return the car to. Google could not find it and sent me to the office in terminal 1. They gave me a QR code (WHY DID THEY NOT GIVE THIS OUT WHEN I HRIED THE CAR?) which did not wirk (maybe as I was struggling to find internet). In the end I had to wait and follow the bus ! The roads are very confusing and busy around this area. Please give QR code to allow people to find the car park via google. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by SZCZESNA KLAUDYNA - 15 January 2024

" Great! "

" Wonderful stuff at Geneva counter! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by NICHOLAS - 15 January 2024

" Well done! "

" Quick and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ASHLEY - 11 January 2024

" Great experience "

" Great "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by KEVIN - 24 December 2023

" Seamless service as usual "

" Fantastic service as always "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MARTIN - 21 December 2023

" Good "

" Good "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

GENEVA, CH - Reviewed by ROGER - 22 November 2023

" As above "

" excellent service, good car, reasonably priced "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by HUGH - 26 October 2023

" Friendly staff "

" Friendly staff "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

BASEL, CH - Reviewed by PAUL - 23 October 2023

" Quick & easy pick up & drop off "

" Quick & easy. No fuss pick up. & return "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MARK - 21 October 2023

" All good "

" Very good condition car and helpful staff at check-in and checkout "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by PHILIP - 12 October 2023

" Generally a good service "

" A good rental experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by ADIL - 21 September 2023

" Amazing car and staff "

" Everyone was helpful and amazing "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by KEITH - 14 September 2023

" There were no complications for either collection or drop off. It felt like the experience you would want to receive. "

" There were no complications for either collection or drop off. It felt like the experience you would want to receive. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by GEORGE - 07 September 2023

" as question 3 "

" Great service as always at GVA , without doubt the fastest and most efficient Rental desk i use when travelling , great staff and service , hence why i always choose as a preferment Unirent/Europcar "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ZURICH, CH - Reviewed by JOSEPH - 29 June 2023

" Very satisfied with the experience "

" As in the past, all good. Efficient and professional. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by AMER - 28 June 2023

" First time hired a car abroad, definitely will do again and recommend all my friends and family to do the same especially in Europe "

" Good, very happy with the service "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

BASEL, CH - Reviewed by SIMON - 07 June 2023

" Generally good. "

" Very good, efficient and friendly service. Useful to provide a sheet with directions to drop off point at end of rental. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by KIRIL - 05 June 2023

" Excellent "

" Very good service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MARTIN - 28 April 2023

" Good overall service "

" Good overall service "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

GENEVA, CH - Reviewed by BRIAN - 20 April 2023

" Overall very positive - rental staff very helpful, set up at geneva airport was excellent, car was clean and had sat nav. "

" Rental staff were very helpful and polite - great start and finish to the holiday. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASEL, CH - Reviewed by NIKO - 14 April 2023

" All cars of Unirent are new and that makes them competitive advantage. I recommend them. I personally working for chauffeur company in London and I have no complaints about the service provided. "

" The person who welcomed us from Unirent was very nice with excellent communication in English and all the conditions (rules) about using a rental car in Switzerland "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by SIMON - 29 March 2023

" Very good "

" Very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by PETER - 23 March 2023

" Good communication. "

" Easy pick up, polite and friendly. Easy drop off, polite and friendly "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

GENEVA, CH - Reviewed by IAN - 22 March 2023

" Good "

" Very Good "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by KEVIN - 27 February 2023

" Overall very good. Car was good quality (although not quite what was advertised, as this company doesn't stock that make/model). "

" Overall very good. Efficient pick up and drop off. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by RICHARD - 17 February 2023

" Always easy to deal with "

" Excellent as always "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by KEVIN - 16 February 2023

" Always an easy experience "

" Great customer service gave me a free upgrade plus a cake from the local area "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JOHN-MARC - 16 February 2023

" A+ "

" Seamless transaction and service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by BRYAN - 16 February 2023

" No problems and good value. "

" Worked very well. Car as requested. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by HOWARD - 08 February 2023

" No queue for a change actually airport which was very helpful the car was in good condition and the return was smooth "

" I believe it might be Europcar but either way it all went well and they were on hand to guide me into a very narrow space when I returned the car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MICHAEL - 07 February 2023

" I've rented a car from Auto Europe For the past three years each time because of the competition pricing and easy procedures "

" Very efficient "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

GENEVA, CH - Reviewed by ANGUS - 06 February 2023

" Highly recommend "

" All round excellent support "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by KEITH - 31 January 2023

" First time driving a hybrid, would hv been better if I had been advised sometimes it runs on electric & you don't hear the engine. I thought it wasn't starting, doh "

" Didn't get hassled to take the excess reduction, wow first time ever from a car hire company. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by KATHLEEN - 28 January 2023

" Easy to book, generally the lowest rates "

" Excellent service, only downfall is that last year the hire cars automatically had snow chains in a bag in the boot, this is not happening this year - very disappointing! "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by AL MAGNUS - 21 January 2023

" Would recommend "

" Really efficient staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MARK - 18 January 2023

" Return car park at Geneva Airport is difficult. You have to pickup a ticket at the first barrier then drive 10m to insert it into another barrier! Also the width of the road is very tight by the barriers. "

" Very efficient. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JOHN - 13 January 2023

" we got a way better car than the one we ordered overall great expierance "

" very slick service no holds no up selling "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JOHN - 12 January 2023

" Excellent "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JOHN - 11 January 2023

" Paid a small cost to upgrade & was given a really nice car. "

" Great service from Abdel at the counter. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MATTHEW - 10 January 2023

" I've been a customer for many years. I'm generally happy with your service and have recommended you to friends and family. "

" I'm sure it's not Unirent's fault, but the poor value at Geneva Swiss side is pretty irritating. I know I can rent from the French side, which is about a third cheaper, but it's an extremely difficult route back and of course Geneva Airport doesn't make it easy. Geneva airport in general is rubbish - confused, slow, expensive, crowded, stupid Queue management etc. The car return to P51 is terrible. Really hard work. I doubt if you have any sway, but if you have, I should be grateful if you would use it and persuade them to improve the signage everywhere, but particularly to the French side. You'll improve your business. Thank you. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by DERMOT - 21 December 2022

" Excellent service from counter staff and at drop off, car rental is expensive across the board at the moment but otherwise great service, thanks. "

" Excellent service from counter staff and at drop off, car rental is expensive across the board at the moment but otherwise great service, thanks. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MARTIN - 07 December 2022

" Good "

" Very good. Price could always be lower though. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by NICHOLAS - 24 November 2022

" All very easy and cost effective "

" Quick and efficient service. Upgraded car in excellent condition "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by KENNETH - 09 November 2022

" Been using Auto Europe for many years, Had a problem a few years ago which took a long time to resolve but have since been good. "

" Experience was good, we had no problems at the desk or getting the car. The staff at the pick up point were very helpful in showing how to change the language on the sat nav. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

GENEVA, CH - Reviewed by LEONARD - 28 October 2022

" Excellent "

" No problems at all "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ALASTAIR - 13 October 2022

" Whole process straightforward "

" All very easy and straightforward "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by CHRIS - 16 September 2022

" very good "

" upgraded to a nearly new 4x4 "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by JOHN RICHARD - 14 September 2022

" User friendly site, everything always works as promised. "

" Excellent, fast and efficient service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by NICHOLAS - 24 June 2022

" OK. Easy to book as always "

" The car had quite a lot of (relatively superficial) damage but it was difficult to establish what had already been identified before the rental. On returning the vehicle it was suggested that one of the numerous scratches may not have been there before. This would have been almost impossible for me to spot as it was underneath the front bumper. I think it is easier to hire with a company that has newer, better condition vehicles. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 4
Condition of the Vehicle: 1

GENEVA, CH - Reviewed by IAIN - 23 June 2022

" Smooth check in/out, great vehicle. Highly recommended! "

" Smooth check in/out, great vehicle. Highly recommended! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by HUGH - 13 June 2022

" Overall OK "

" When picking up vehicle member of counter staff seemed laborious "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

GENEVA, CH - Reviewed by GEOFFREY - 03 June 2022

" Used autoeurope many time and always had an excellent experience "

" Even though flight delayed car still available on arrival "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

GENEVA, CH - Reviewed by PAUL - 01 June 2022

" Auto Europe is our first choice for car hire. We have never been disappointed. Delighted with the supplier provided and the usual seamless service from Auto Europe. "

" Excellent service. At no extra cost we were provided with a brand new 4x4 automatic Skoda Octavia. The second time in 2 months we have had perfect service from UNIRENT in Geneva. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by CHARLES - 15 May 2022

" All good "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by JOSEPH - 11 May 2022

" Met expectations in every way; as on previous occasions! "

" All good; excellent all round "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MARCUS - 18 April 2022

" Highly recommended "

" Absolutely brilliant "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by PAUL - 16 April 2022

" Faultless all round. Service from Unirent and the vehicle supplied from the Swiss side of the airport was excellent. Will try to use them again. "

" Having rented cars using auto europe on a large number of occasions, from Geneva (both sides of the airport) this was our best experience so far. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by GEOFFREY - 13 April 2022

" Could not fault it. "

" Fastest ever time spent at the desk on pick-up. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASEL, CH - Reviewed by TOM - 11 April 2022

" Was brilliant from start to finish, super easy pick up and drop off and friendly customer service with an excellent car. "

" Was brilliant from start to finish, super easy pick up and drop off and friendly customer service with an excellent car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by DYLAN - 05 April 2022

" V Good "

" Good friendly service, the only downside is a queue at the desk in the airport as they're the most popular "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by KEVIN - 21 March 2022

" Make sure the car has a current vignette! "

" the car didn't have a 2022 vignette so I had to buy one and claim back 40SF - the problem was they would only give cash and I would have preferred a card transaction "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JOHN - 20 March 2022

" All good "

" All good everything worked check in t Ed turn no waiting around staff friendly and efficient "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

GENEVA, CH - Reviewed by ALASTAIR - 03 March 2022

" Always been reliable and best price. "

" Very expensive but good service "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by BRIAN - 02 March 2022

" Nice car and no major complaints. The only annoyance was that we hired a ski rack. We were supplied with one but once we arrived at our destination we realised it only took two sets of skis even though there were 4 of us in our party. Perhaps your team might ask how many skis are being carried and be proactive in determining needs (as we were unfamiliar with the ski rack supplied) "

" Nice car and no major complaints. The only annoyance was that we hired a ski rack. We were supplied with one but once we arrived at our destination we realised it only took two sets of skis even though there were 4 of us in our party. Perhaps your team might ask how many skis are being carried and be proactive in determining needs (as we were unfamiliar with the ski rack supplied) "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by KEVIN - 25 February 2022

" Easy and positive experience nice clean car "

" Perfect as always staff fast and efficient and always polite "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by NICHOLAS - 15 February 2022

" Brilliant "

" All went well. No problems "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by TANYA - 10 February 2022

" All good! "

" Only issue was that we had to wait at the counter to pick p the keys but it was an extra 10 minutes max. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by RAYMOND - 05 February 2022

" Fast efficient service "

" Fast efficient service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MARK - 01 February 2022

" Very good variety of cars available to select from... value for money... quality customer experience/service "

" Excellent customer service provided when I picked the car up and dropped it off... Car really clean and petrol tank completely full "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by TIMOTHY - 30 January 2022

" Very good "

" Good company will use again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by KEVIN - 16 December 2021

" First class asusual "

" No queue, friendly and efficient attendant "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ANDREW - 19 November 2021

" Brilliant "

" Very professional and easy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by LYNNE - 03 November 2021

" Car very good BUT Car seat for toddler extremely dirty, not been cleaned, sanitised or wrapped up like all the other hire car companies at Geneva. Just help yourself from a big pile of dirty seats. Not acceptable at any time for them to be dirty but in a global pandemic?? "

" Car very good BUT Car seat for toddler extremely dirty, not been cleaned, sanitised or wrapped up like all the other hire car companies at Geneva. Just help yourself from a big pile of dirty seats. Not acceptable at any time for them to be dirty but in a global pandemic?? "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by DAVID RICHARD ARDEN - 29 September 2021

" Wonderful. Compared to my last experience with hertz "

" Thought it was Europcar. All went well. If I had one minor complaint - the car was not quite topped up when I picked it up. The needle soon moved off full and the "miles since last fill up " was not at zero. a giveaway. Only cost me £5 but.,...... "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by WILLIAM - 29 August 2021

" Quick and easy, overall very good "

" All good, thanks "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by YAKOV YEHOSHUA - 06 April 2021

" Best ever! "

" Very fast service, new car and straight forward procedure! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BASEL, CH - Reviewed by MICHAEL - 22 December 2020

" Overall I had a pleasant experience, dealing with efficient agents! "

" Very easy to deal with, when I needed to leave back my rental car early, I called the unirent agent and all my questions were answered efficiently. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by HARRY - 10 December 2020

" Will use again if the price is right - generally happy with the service. "

" Generally please with the service although the pick-up at the Europcar counter was slow. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZURICH, CH - Reviewed by JOHAN - 01 September 2020

" There was clearly a discrepancy between the car requested , an estate car or similar, and this being categorised as 'intermediate wagon'. Clearly in the eyes of europcar an intermediate wagon did not include estate cars, as the alternative or 'similar' was not an estate. This is the first occasion I have had an argument with a rental company when they have not been able to provide the car requested, and some clarity with the company involved and what is stated on your voucher would be helpful "

" when we arrived at the Europcar counter , they did not have the Skoda octavia estate that we had ordered. This car was chosen because we were 5 adults with 4 suitcases. The person at the counter was trying to indicate that an equivalent car was a VW golf as this was in the intermediate category. This size car would never have been able to accommodate our party + luggage. The voucher clearly states Octavia estate or similar. To me, similar would indicate another estate or similar size not smaller. Ultimately after much discussion I was given a VW Touran which was perfectly satisfactory, but I don't think there should have been much discussion over this, as if the rental agency does not have the car indicated then they can't be offering a car with less space. "

Value for Money: 7
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by GRAHAM - 21 August 2020

" Only criticism would be cost of fuel if not returned full. Did not want to accidentally end up in France at Geneva airport so did not want to drive round. Petrol should be charged at a smaller premium. "

" No issues "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

GENEVA, CH - Reviewed by JULIAN - 16 August 2020

" see above "

" The car was dangerous to drive. The steering was all over the place. I swapped it for another at Lyon airport and whilst that one was better it also sufferred from a loose steering experience "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

GENEVA, CH - Reviewed by CHRIS - 31 July 2020

" great "

" it was frustrating to be given a much bigger car and a 4 wheel drive when I had booked a small car. Probably most people are pleased to get an upgrade but if you are used to a small car its like driving a tank. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by DOIUGLAS - 26 July 2020

" The agent on site tried to make out that my excess waiver voucher was difficult and that I would still be charged and have to reclaim 3000 Euros from the additional cover I took out .He was very pushy on this . I have no doubt that many customers who have punched the waiver cover are panicked into purchasing a double cover ....Not Good. "

" I had taken out excess waiver through booking. The agent at the desk was pushing their own ,even though I had told him , he pushed more , saying that going through a third party, ie autoeurope was more difficult and that I would be charged 3000 euros before I would be repaid through the additional cover I took out . "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ERICA - 26 March 2020

" I find the AutoEurope website easy to use and to make changes to bookings "

" We had a problem with the car and none of the in car paperwork or rental agreement had any emergency numbers, nor any information on what to do or which number to call. I spent a lot of time and money ringing a German and Swiss number (from France) with no help even when I did get through. The main number in Geneva gave on option 4 for breakdown, but if you chose this, it then stated that this number was no longer in use. Our problem was not critical but it made me very scared if something bad, like an accident or breakdown had occurred. We asked about changing the car which they said we could do but this required us to make a 4 hour each way trip back to Geneva to do so. The garage they recommended to get a repair done was shut. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 10

BASEL, CH - Reviewed by ROBERT - 26 March 2020

" I cancelled due to Coronavirus because I got home from work to find the British Foreign Office had advised no travel overseas. Because I was only 46 hours before the rental, you would cancel but with no refund. This was shameful given that the Coronavirus circumstances are quite exceptional and I had done my best to react as quickly as I was able to, after hearing the Foreign Office advice. My uncle David Mungavin and his partner, Alex Cecil, owned Auto Europe at one time and, if they were still here, they would have been very disappointed with the appalling treatment of a well-intentioned customer. "

" I cancelled due to Coronavirus because I got home from work to find the British Foreign Office had advised no travel overseas. Because I was only 46 hours before the rental, you would cancel but with no refund. This was shameful given that the Coronavirus circumstances are quite exceptional and I had done my best to react as quickly as I was able to, after hearing the Foreign Office advice. My uncle David Mungavin and his partner, Alex Cecil, owned Auto Europe at one time and, if they were still here, they would have been very disappointed with the appalling treatment of a well-intentioned customer. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

GENEVA, CH - Reviewed by APOSTOLOS - 20 March 2020

" Nice upgrade! "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by PAUL - 17 March 2020

" Good website "

" Very good service all around "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ANDREW - 17 March 2020

" Always use Autoeurope - I have had no problems ever! "

" All went very well, just had to make a note of some scratches on the car before setting off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

GENEVA, CH - Reviewed by SARAH - 14 March 2020

" Good professional experience "

" Very slow to book in t rest after flight "

Value for Money: 10
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MARK - 10 March 2020

" Previous booking through auto Europe failed to supply vehicle as per description. Auto Europe did not resolve the issue. "

" Quick, efficient, good car provided "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

GENEVA, CH - Reviewed by KEVIN PAUL - 10 March 2020

" As usual a fantastic service at a good price "

" As usual a fantastic service at a good price "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by IAN - 07 March 2020

" Easy to find the best price for the car you require. "

" Efficient problem free service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by RICHARD - 06 March 2020

" Very happy. "

" Excellent service and pleasant staff "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

GENEVA, CH - Reviewed by IAN - 04 March 2020

" Great "

" Great car. Smooth collect and drop off. Would definitely use again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by CHRISTOPHER - 04 March 2020

" See 3 above "

" Quick, easy, polite, good value-for-money "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by NICHOLAS - 04 March 2020

" Very happy with service so far, thanks! "

" Only one member of staff on desk on arrival, so was slower than expected. Gave wrong location reference for vehicle pick up, but was close enough for key fob to work so no problem. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ROGER - 01 March 2020

" AutoEurope very good, Unirent disappointing because we were not given the type of vehicle booked "

" No car was available for us in the group we had booked, nor was any manual car available as booked. We had to accept a larger automatic car, which did not suit our purposes at all. We have had the same problem with Unirent before, but not with any other provider in Geneva Airport. Disappointing. "

Value for Money: 4
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 5

GENEVA, CH - Reviewed by JAMIE - 28 February 2020

" The addition of the excess cover was very good and made the whole process of hiring a car worry free. Will return and hire again at some point. "

" First time hiring a car in Geneva, would definitely hire again, far outweighed by expectations. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by NICHOLAS - 28 February 2020

" Smooth and efficient as always. Good low milage very clean car. They were upfront about a pre-rental minor scratch so no concerns. "

" Unirent/Europcar excellent as always. Modest upgrade as well. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ANDREW - 27 February 2020

" Overall brilliant, just a slight problem dropping off. "

" Everything went smoothly until drop off time, it took a good 5 minutes to get the keys handed over, but the car next to ours had it's window open so every time you walked past it the alarm went off - very annoying! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JAMES - 26 February 2020

" 1 "

" 1 "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by HUGH - 26 February 2020

" All went very smoothly "

" Excellent service. Clean vehicle "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by PETER - 25 February 2020

" Will continue to recommend because of my very positive experience. "

" Very pleased will certainly look to use again. Will recommend to family and friends. Staff very pleasant, helpful and courteous. My only concern was during internal cleaning a spray polish had been used and this made shoes slippery on pedal mat. Staff alerted and attempted to rectify. Not completely successful. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 8

BASEL, CH - Reviewed by RAYMOND - 24 February 2020

" My usual company of choice and have never had any complaints or concerns "

" Quick service at collection and return, friendly staff. Fantastic car, exceptional quality and standard of extras "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by RICHARD - 24 February 2020

" Everything worked beautifully. "

" Faultless. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by RUPERT - 24 February 2020

" Good service, all very efficient. "

" Car had scrapes that weren't highlighted when we took it but we weren't charged for them so all was good. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

GENEVA, CH - Reviewed by NEIL - 23 February 2020

" Excellent "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by IRENE - 22 February 2020

" Very good "

" Very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by HELEN - 20 February 2020

" Great "

" As usual the service at Geneva airport is great, helpful and pleasant staff , the whole system runs smoothly from pick up to drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by PETER - 20 February 2020

" Apart from the missing blue parking disc (see above comments), it was a very good experience - easy and excellent car quality. "

" The blue parking disc required to park in Switzerland was missing from the car. We did not know this was required until we came to park so this severely limited our options to multi-storey or paid parking only. At the return, the Europcar staff said the previous renter must have taken it and apologised, but we feel this should have been checked and included, and we should have been advised that we needed this for Switzerland at point of pick up. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by CLARK - 19 February 2020

" Great car & great service. "

" We have used the Europcar desk at Geneva airport a few times and always had an easy, non-pressured experience. Last year we used Avis and received a lower class of vehicle than the one we booked. This year (and every year from now on) we'll be using Unirent & Europcar. Great, quick service and exactly the car we booked with no hard sell, we were given the keys, in the car and on the road within half an hour. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by LEIGHTON - 18 February 2020

" Unhelpful "

" Unhelpful "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

GENEVA, CH - Reviewed by ROBERT - 15 February 2020

" Changed vehicle spec with no problem or cost "

" Hassle free hire "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ROGER - 15 February 2020

" quick and efficient, good value for money "

" quick and efficient, good value for money "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MICHAEL - 12 February 2020

" Easy to book "

" Only issue was that SatNav did not include map of France. As we traveled to France "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by AHMED - 12 February 2020

" The worst company ever and will never recommend and will ensure everyone knows how criminal this company is. Avis is head and shoulders above who deal with their customers like human being. The counter representative at Geneva for Unirent was the most awkward unprofessional human being possible. And his knowledge of everything was limited. Avis staff on the other hand were helpful and deal with customer by applying empathy. "

" The worst service ever and I will not use them ever again. I lost my licence 2 days before travelling but provided a DVLA check code and DVLA proof is licence. The counter representative refused this and wouldn't release the car. I had to then rent a car from Avis who were more than happy to accept these documents. I then called the next day to refund my money as I never picked the car up and was told no refund could be applied. Day light robbery to take my money without actually ever giving me a car. This company is a crook company. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

GENEVA, CH - Reviewed by GARY - 11 February 2020

" Great service and very friendly staff "

" Really nice car. Much better than the description. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by KEVIN - 11 February 2020

" Excellent all round "

" Excellent all round "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by GEORGE - 11 February 2020

" Always polite and efficient "

" Always fast and efficient service for the Unirent/Europecar desk , great company to deal with whichever airport I use , "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by RICHARD - 11 February 2020

" Got the car I booked but had a delay in waiting for it to be prepared then keys couldn't be found. However great value and spotless car with all chains etc already in the boot ready to go. "

" The only problem was at car pick up when I waited for someone to acknowledge my presence for 10 minutes then a further wait for the keys. They were located eventually but not the usual efficient service. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by RICHARD - 11 February 2020

" See item 3 above "

" Regrettably I have found it necessary to write formally to Auto-Europe customer services about a very unsatisfactory aspect of my car hire from your company and look forward to as satisfactory response asap. "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 5

GENEVA, CH - Reviewed by CHRISTOPHER - 10 February 2020

" ? "

" Would have like to have had a printed confirmation that all was ok with the car when i returned it to Geneva airport "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 8

GENEVA, CH - Reviewed by PAUL - 09 February 2020

" All good "

" Everything smooth from beginning to end. We were given an upgrade for free! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by RICHARD - 09 February 2020

" Fast and easy "

" Very easy process, great price. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by EDWIN - 07 February 2020

" . "

" The process of collecting the car was straight forward and the car was exactly what we had requested (an estate car). We have had previous bookings where a similar model was provided and not suitable for our needs. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 9

BASEL, CH - Reviewed by SLAVKA - 07 February 2020

" Great service. Thank you! "

" Easy and affordable. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by NIGEL - 06 February 2020

" Overall very good service. "

" Efficient, polite and patient. Very good service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by NICK - 06 February 2020

" Overall good service - which is why I use you! Thank you. "

" Helpful counter staff - but delay in confirming a vehicle (unusual for you) "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

GENEVA, CH - Reviewed by MICHAEL - 05 February 2020

" See above "

" Cannot suggest any improvements. The Unirent/Europcar staff were excellent and the car exceeded my expectations. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by NIGEL - 05 February 2020

" generally very good "

" had to wait 15 mins for car to be washed! slightly frustrating "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ZURICH, CH - Reviewed by SIMON - 05 February 2020

" Overall the car was very good and the staff were friendly and efficient "

" Fine although the check in process was quite lengthy because of a loss of power at the airport "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by CHRISTOPHER - 05 February 2020

" Good overall hire "

" Good vehicle as described "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 8

GENEVA, CH - Reviewed by SALLY - 04 February 2020

" Brilliant car and as expected. Efficient staff from car hire desk to pick up and drop off. Excellent value for money too. "

" Brilliant car and as expected. Efficient staff from car hire desk to pick up and drop off. Excellent value for money too. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JAN - 04 February 2020

" Auto Europe offered the best price, and the communications and process was excellent. "

" The whole experience was very easy and enjoyable. The car was very comfortable and virtually brand new. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by JENNIFER - 03 February 2020

" Car bonnet was not fully closed when we picked up the car which caused problems with the intermittent working of the windscreen wipers "

" The car rental garage at Geneva is terrible: chaotic, crowded and too busy. Parking spaces too small and seems very disorganised "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 4
Condition of the Vehicle: 9

GENEVA, CH - Reviewed by STEPHEN - 02 February 2020

" Excellent experience overall, no complaints at all with any part of the rental. "

" Excellent rental, car was almost brand new and even better than expected (Skoda Superb Scout 4x4). Experience of collection and return with Europcar was also very good. Thank you! "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by HEIDI - 01 February 2020

" Not much to say very very good. "

" Very good service offered. No pressure selling, friendly staff what's not to like! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by THOMAS - 29 January 2020

" Hi - i ended up booking the car twice and am awaiting to see if you can refund me. Please follow up. "

" Hi - i ended up booking the car twice and am awaiting to see if you can refund me. Please follow up. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by DAVID - 29 January 2020

" Straightforward "

" Faultless service, got exact car i wanted, none of this supplying similar type rubbish. Minimal time spent at collection desk "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ADRIAN - 28 January 2020

" Excellent service as always. "

" I specifically asked if snow chains were provided and was told they were, yet when I went to put them on they were (alomng with the spare wheel) nowhere to be found. Luckily it was a 4x4 which enabled me to complete my journey (just) but if the police had insisted that I have snow chains (which they can do) then it would have severely affected my holiday. NOT IMPRESSED AT ALL "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 9

GENEVA, CH - Reviewed by JEAN-PIERRE - 28 January 2020

" As above "

" Very good. The car I had chosen had a flat tyre but a replacement car was found as quickly as reasonably be expected. The staff were efficient and polite particularly at the drop off. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by APOSTOLOS - 27 January 2020

" No problems "

" No problems "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MARTIN - 27 January 2020

" I would have no hesitation in recommending a friend. "

" Was a very seamless experience with rapid pick up and drop off.The car only had 700 kms on the clock and was in excellent conditiion. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by MARK - 27 January 2020

" Generally very good, just all cars from Geneva are expensive. "

" Good. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by PETER - 26 January 2020

" very efficient polite staff "

" very efficient polite staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by PAUL - 26 January 2020

" Great app and website, vehicle choice was excellent and easy to book, will use again "

" Vehicle was as ordered, information provided was easy to follow and cost was great "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by ROGER - 26 January 2020

" Easy to book, very competitive price "

" excellent service as usual "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by DEREK - 26 January 2020

" Perfect as always for cars out of Geneva airport!!! "

" Having been a Auto Europe client for many years, please take my advice and consider no one else for your rental needs. Always a good price, the best customer service, just very very professional. Do yourself a big favour and take there insurance product. I've tried cheaper and never been anything like satisfied. I recommend Auto Europe to everyone. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by NEIL - 23 January 2020

" Car was very clean and the 4x4 was a must for snow "

" Na "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by GRAHAM - 23 January 2020

" One rather frustrating factor was that I hired the car to go to France from Geneva...you were informed. Unfortunately the Sat Nav didn't cover France.....lots of other 'eastern europe' countries plus Germany and Italy, but not France....really did make navigating rather difficult! "

" ok "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENEVA, CH - Reviewed by DAVID - 22 January 2020

" Coveredabove "

" This is an affiliate of Europecar. Seem to offer same vehicles but slightly cheaper. Quick, courteous counter experience and car pick up and drop off. New looking vehicle. Excellent experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10