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LEEDS CAR HIRE REVIEWS
Car hire reviews in Leeds
Nestling along both sides of the majestic River Aire, the historic city of Leeds is one of the most interesting places to visit in the north of England. Conveniently located in the heart of the county of West Yorkshire, it first developed as a small market town in the Middle Ages and has steadily grown into a major industrial and agricultural hub. The centre has a good number of first-class museums and art galleries to offer, along with many attractive parks and gardens. The city's first port of call for tourists is the pedestrianised City Square, located a short walk from the spectacular Town Hall building opened by Queen Victoria in 1858. In Victoria Square, the excellent Leeds Art Gallery is an absolute must for art lovers on account of its superb collection of works by some of the world's best artists, including Constable, Gainsborough, Courbet and Renoir. Another key feature for tourists spending time in the city centre is the nearby Leeds City Museum, popular for its Life on Earth gallery where a collection of very rare exhibits includes a meteorite, dinosaur droppings and a large stuffed Bengal tiger. After all the city sightseeing is done, why not enjoy a relaxing stroll in the 700-acre Roundhay Park (one of Europe's largest city parks) where you can visit the Tropical World glasshouses and aquariums. Leeds also lies within easy striking distance of many of the most picturesque parts of the country, including the Yorkshire Dales and the Lake District just over an hour's drive to the north-west.
Auto Europe has been a leading car hire broker since 1954, currently providing a high-quality and very efficient service at over 24,000 convenient locations in more than 180 different countries worldwide. It couldn't be easier to book your car hire in Leeds at a choice of pick-up points either downtown, at Leeds Train Station or at Leeds Airport with Auto Europe, the company that offers you the cheapest rates and widest choice of vehicles. There's no better endorsement of Auto Europe's wide-ranging services in the city than the opinions of the company's previous customers, many of whom have written their opinions in the Leeds car hire reviews section below.
AUTO EUROPE LEEDS, UNITED KINGDOM Car Rental Reviews
Average Rating for Auto Europe Leeds:
LEEDS, GB - Reviewed by IAN - 05 November 2021
" I always find Auto Europe to be the best price "
" Quick and efficient on pick up "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LEEDS, GB - Reviewed by JOHN - 10 September 2021
" The car was entirely appropriate for my needs and good value. My only frustration was not being able to contact anyone in the Avis office at Leeds Bradford airport "
" I could have done with extending the rental for another day. The various numbers I found on the Avis rental document all took me to a recorded announcement saying that my call couldn't be answered and that I couldn't leave a message. I rang the numbers repeatedly over a 4 hour period. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by PAUL - 30 November 2020
" Efficient as usual , with just the issue stated above "
" Only issue was strong smoke smell in the car when I picked it up "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LEEDS, GB - Reviewed by PAUL - 16 November 2020
" Efficient as usual no complaints or issues "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by ADAM - 30 September 2020
" Fantastic "
" Fantastic "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by ROGER - 23 July 2020
" Overall a very positive experience, which I've not had every time I've hired a care elsewhere "
" Staff were extremely friendly, while dealing quickly and efficiently with both the check-in and check-out "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by BRIAN - 15 January 2020
" Very pleasant staff, was rapidly on my way. "
" Helpful staff. Good price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by KAREN - 02 January 2020
" Fantastic service. "
" Very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by ANTHONY - 26 December 2019
" Excellent service throughout would recommend Alamo Autoeurope. to anyone "
" Excellent service through out. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by CLIFF - 22 December 2019
" Ditto. Thank you for arranging the rental "
" Nothing to add, everything went well. Happy to use them again next time, which will be the 3rd time. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by PAULA - 08 December 2019
" Likely to use again - especially in an emergency! "
" Efficient and affordable "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LEEDS, GB - Reviewed by JING - 28 November 2019
" Very good. "
" Good location to get the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by SHELLEY - 27 November 2019
" The car I was given was brand new, comfortable and very easy to drive. I needed to extend the hire for another week which was a very easy and simple process by phone on the expected day of return. "
" The gentleman at the collection desk was very welcoming and a pleasant fella. Very helpful over the phone before hand too. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by IAN - 28 October 2019
" From pickup to return I was satisfied with the rental experience. Especially the price of the rental. "
" Everything went smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by TINA - 17 October 2019
" Very straight forward as long you have all the correct documents "
" Easy and straight forward customer care was excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by MICHAEL - 17 October 2019
" competitive price "
" Very smooth service and excellent customer service who couldn't have done more for you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by TRACEY - 26 September 2019
" Great hassle free service. "
" Great hassle free service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by DAVID - 18 September 2019
" All good. "
" Everything went very smoothly. At 9 o'clock at night, Linda at the pick-up office near Leeds-Bradford airport was very professional, friendly and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LEEDS, GB - Reviewed by CHRISTOPHER - 05 September 2019
" Look out for offers to save 20 - 30% "
" Quick & efficient pick up and drop off, well organised & courteous staff. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by BOB - 04 September 2019
" Perfect "
" It was the Hertz desk....check in was very quick , no attempt to sell unwnated insurance etc etc return was even quicker....no problems at all..best experience in many years "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by PHILIP - 21 August 2019
" Fast and very profesional "
" Fast and very professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by GEORGINA - 19 August 2019
" Good value "
" Very quick and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by JASON - 12 August 2019
" Top notch "
" Friendly bunch was in and out with in five mins of arriving good service top norch "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by NASEER - 15 July 2019
" Very happy with the service. "
" Helpful staff. Friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by PHILIP - 12 July 2019
" No reason why not to recommend "
" very happy with the rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by JANE - 26 June 2019
" I would tell my friends to contact you to hire a car. "
" Very friendly and helpful staff. We are hoping to hire a car again from you in September. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by IJAZ - 19 June 2019
" Good "
" Good service from staff at leeds/Bradford branch "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by HENRI - 05 April 2019
" GOOD EXPERIENCE "
" GOOD EXPERIENCE "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by ERIKA - 25 March 2019
" Car was fine no problems. Quick pick up and drop off at Leeds. "
" Pleasant helpful staff. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by GEOFFREY - 09 March 2019
" Straightforward no fuss procedure "
" Very smooth pickup. Excellent vehicle. Good out of hours drop off facilities. Car hire as it should be done "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by ROBERT - 04 March 2019
" Overall very good...but not sure what I would be billed for as the car was not full of petrol and we agreed things 'on the fly'? Bob "
" bit busy at pick up..car not full of petrol. I had contracted for full tank but to get it I would have to wait for them to drive to gas station and fill it up (10 minutes) Car was empty soI agreed to go with return empty to save time ....all worked out OK but I had no paperwork that confirmed the change of contract? All worked out Ok (so far no extra bills) but I can imagine how this could become an issue for some customers? "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by CAROLINE - 11 February 2019
" Easy booking and a good experience overall "
" Good serrvice "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by RICHARD - 10 January 2019
" Ive used Auto Europe before and it works well. Enterprise locally were OK but let down by only giving me the car with a half tank of fuel rather than the full tank I expected "
" Car came with only half a tank of fuel when I had booked full to full "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
LEEDS, GB - Reviewed by DAVID - 09 January 2019
" Ditto above. "
" Swift service which is appreciated when trying to reach a destination after a long flight. Friendly and courteous staff. Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by JAMES - 04 January 2019
" Simple and draught forward process "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by JAMES - 02 January 2019
" All smooth. Thanks! "
" All smooth. Thanks! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by CAROLINE - 16 December 2018
" Very Good "
" Very Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by MALCOLM - 07 November 2018
" Bokking was quick and easy: very satisfied. "
" At both collection and deposit the staff were friendly and helpful. I was pleasantly surprised to get a better vehicle than the one I'd requested, with satnav included too. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by MICHAEL - 06 November 2018
" VERY HAPPY WITH TES SERVICE PROVIDED "
" EASY PICK UP AND RETURN. UP GRADE GREAT "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by KEELEY - 29 October 2018
" Excellent "
" Madi was a fantastic member of staff Very helpful and efficient . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by DEREK - 08 October 2018
" No problems. Helpful staff. Good car. "
" Very helpful staff at Leeds Bradford and Stansted Airports. Car in good condition and we were upgraded. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by CHRISTOPHER - 27 September 2018
" Easy to book, good range of prices, wait for the offers, keep voucher as a pdf "
" Courteous efficient and well prepared - took 2 mins to collect brand new car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by PAUL - 27 September 2018
" as i said 100% service and value, unlike other companies "
" i use firefly whenever i can, its always great prices and cars.Never any hassle at pickup or drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by CHRISTOPHER - 13 September 2018
" very good "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by TSWAR - 03 September 2018
" The service provided was excellent and staff were great "
" Awesome experience made very easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by JEANETTE - 22 August 2018
" Great service "
" Service excellent nice smartly dressed young man.brought the car to premier inn the following day much appreciated.Car great,with sat nav in car very useful. THANKS AGAIN FOR GREAT SERVICE. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by IAN - 07 July 2018
" The booking process was simple, and collecting the car was quick and easy. happy customer here. "
" No problems here, I will be using Firefly again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by TERENCE - 29 June 2018
" will contact easyirent again whenever i visit the UK in the near future "
" pleasant and efficient staff , readily available when called nothing too much bother "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by CHRISTOPHER - 22 June 2018
" Quick efficient straightforward "
" Courteous, efficient, quick check in & out, as you'd expect "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LEEDS, GB - Reviewed by JOHN BARRY - 14 June 2018
" Very good, no problems a at all "
" The experience of hiring the car was very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by SIMON - 09 June 2018
" excellent "
" paul was the branch manager excellent service he came to pick me up and was superb a credit to our business. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by BRENDAN - 17 May 2018
" Would definitely use them again, no complaints whatsoever. "
" Friendly helpful staff, new vehicle, competitive price...very satisfied with the whole package. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEEDS, GB - Reviewed by PETER - 17 June 2015
" Keep doing it ...it's good. "
" Everything excellent. "
LEEDS, GB - Reviewed by CARL - 13 April 2015
" Always a pleasure! "
" Pleased but my deposit was put back onto my card, then I had a new booking that took a new deposit out of my bank account; so at the moment I'm minus £400 & not very happy about it. "
LEEDS, GB - Reviewed by HUGH - 26 March 2015
" Very satisfied, an excellent all round experience. "
" Very good car and customer service. Unfortunately Enterprise were unaware of the maximum charge of £42.00 for additional drivers, however the correct amount was charged following production of the relevant document. "
LEEDS, GB - Reviewed by CARL - 10 March 2015
" Nice & straight forward. "
" Always a pleasure! "
LEEDS, GB - Reviewed by CARL - 28 January 2015
" Very pleased, friendly service at Hertz. "
" Friendly service at Hertz. "
LEEDS, GB - Reviewed by SUSAN - 13 December 2014
" Excellent from start to finish. Profesional competant service, great car presented well. Easy to arrange, collect & return. Yes I would recommend & use again. "
" Very satisfied with customer service & car. Nothing to recommend as everything was as requested. "
LEEDS, GB - Reviewed by JAMES - 26 November 2014
" Web site very quick and easy to use. Very pleased with this hire. "
" Arrived at Leeds Bradford Airport quite late 10.30pm, staff at desk where very helpful and friendly. I had my car within 10 minutes. Very good experience. "
LEEDS, GB - Reviewed by OLIVER - 19 November 2014
" Quick and seamless process "
" Friendly, convenient and you actually get the number of the rental desk rather than a premium rate call centre for any queries "
LEEDS, GB - Reviewed by JOHN - 30 October 2014
" Too many limited mileage deals and no free second drivers causing us to look at other options. Generally always went only to Auto Europe as good service. "
" Wish they still offered free second driver. Manager great. Very good service, always our first choice in rental companies. "
LEEDS, GB - Reviewed by CARL - 02 September 2014
" Easy to deal with. "
" Lovely staff. "
LEEDS, GB - Reviewed by JOHN - 08 December 2013
" Really could help having diesel cars I would use you more if this was in place "
LEEDS, GB - Reviewed by LINDA - 31 October 2013
" Excellent company. "
" Excellent service. Flexible and extremely helpful. "
LEEDS, GB - Reviewed by NEIL - 21 October 2013
" For some reason I was unable to download the voucher from your web site. I called your helpline and the problem was resolved by your staff member sending the voucher direct to Hertz. Very efficient. "
" Quick helpful service with clear instructions and advice. "
LEEDS, GB - Reviewed by ASHLEY - 13 July 2013
" Hassle free, would certainly use again. "
" Great value for the hired vehicle, most impressed with the quality and condition of the car, also very happy with the friendly staff at the collection desk, would not hesitate to recommend to family and friends. "
LEEDS, GB - Reviewed by STEPHEN - 27 April 2013
" Great service in vastly reducing time and effort searching for the best deals in car hire. "
" No problems and no fuss whatsoever and I was upgraded to a larger car at no extra chagre as there were no Corsa sized vehicles available. "
LEEDS, GB - Reviewed by EDMUND - 12 April 2013
" Most competitive pricing with a preferred established and previously tried supplier. New person running the show was excellent...... "
" New individual in charge is trying his hardest with the aim of pleasing and meeting customer requirements..... Hope my tips are of assistance..... And I very much hope he succeeds! "
LEEDS, GB - Reviewed by DAVID ALLAN - 02 January 2013
" The service I received from your team was fantastic. Without their help, I would have been stranded at Leeds Bradford airport at midnight. Particular thanks to Jesse, who is an absolute star. "
" We arranged an after hours pickup at Leeds Bradford airport; the service we received from a very pleasant lady, was excellent "
LEEDS, GB - Reviewed by EDMUND - 28 December 2012
" Most commendable service and especially your partner at Leeds Braedford Airport. The customer service person was marvellous........ Superb and especially so considering the number of us in the queue.... "
" Incredible individual on the desk that night... Brilliant! "
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