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MARSEILLE CAR HIRE REVIEWS
Car hire reviews in Marseille
Nestled between the mountains and the Mediterranean Sea, the French city of Marseille is the second largest city in the country. Its wonderful mix of cultures gives it a distinctive feel whilst you wander its historical streets. Notre Dame de la Garde, Chateau d’If and the Palais Longchamp are just a few local attractions that bring in tourist annually. With a car rental you can visit nearby Nice, Pont du Gard and Calanque, easily and safely. Our previous customers have provided car hire reviews in Marseille to help you decide if a car hire is a good option for you. A popular choice for collecting your vehicle is Marseille Airport, however, Marseille Saint Charles Train Station, also features high on sought after pick-up locations. We would recommend researching both options and making a choice that is better suited to your holiday plans.
Auto Europe has partnered with numerous local, national and international car hire suppliers globally. Through our partners in Marseille we are able to provide multiple pick-up locations and a large fleet of vehicles to choose from. Great quotations, customer service and an excellent online reservation process, makes for an overall pleasant car hire experience. Due to our car hire industry experience of more than 60 years, customers can feel secure in the knowledge that all their car hire needs will be taken care of by professionally trained and skilled staff. Contact one of our agents today to discuss your holiday car hire requirements or place a booking.
AUTO EUROPE MARSEILLE, FRANCE Car Rental Reviews
Average Rating for Auto Europe Marseille:
MARSEILLE, FR - Reviewed by PHILIPPE - 13 October 2020
" So easy to book and really easy to get someone to talk to, very good service! "
" Excellent service from beguining to the end...All explained and no hard selling for their insurance! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by BRIAN - 26 August 2020
" the car was spotless clean and performed superbly "
" everything about my experience was superb from picking the car keys up from reception to dropping the car off 2 weeks later. I also was e mailed the condition of the car after a couple of days showing previous scratches etc. all in very professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by ROY - 23 July 2020
" As good as ever. "
" A very comfortable clean environment, friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by JEFFREY - 30 March 2020
" First rate - Sixt is my prefered choice! "
" Really pleased. We upgraded vehicle on check in to a new VW T Cross @ a very competitive rate The rental coincided with the Corona virus making things a little awkward "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by IAN - 21 March 2020
" No wait. Clean car. No high pressure sale of extras. "
" Happy. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MARSEILLE, FR - Reviewed by RICHARD - 11 December 2019
" Overall very positive. "
" Staff polite and providing clear information, drop off efficiently handled. Email summarizing financial situation received promptly. I regularly use car hire from Marseille airport and this was one of the better experiences. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by JOHN - 28 November 2019
" always get a good deal "
" very efficient "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
MARSEILLE, FR - Reviewed by KEITH - 11 November 2019
" Very happy with the whole experience. "
" Alamo were very friendly and efficient, and made sure that we completely understood everything about the contract. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by PHILIP - 30 October 2019
" Went well overall "
" No problems - very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by KEVIN - 23 October 2019
" Easy website to use, great service "
" Good service, lovely little car. Suited us perfectly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by ROY - 17 October 2019
" No problem as usual. "
" Very good. Best of all car rentals. Very pleasant staff, no waiting at pick yp or drop off. The car was a bit dirty at pick up, otherwise great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MARSEILLE, FR - Reviewed by ALI Ä°NANÇ - 11 October 2019
" Everything went smoothly, I will rent a car again from your company whenever possible. "
" It was overall a good and efficient rental for my family, thank you all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by PETER - 08 October 2019
" Good value,simple and straightforward from start to finish. "
" All excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by CIARAN - 08 October 2019
" Very good value, staff were helpful and polite, no pressure to buy extra insurance. Car was good, collection and drop off was straightforward. I was worried by bad reviews but everything fine. "
" Everything was smooth and easy. Staff were polite and helpful. Very good value. Car didn't seem to have been cleaned, which was not a problem but was just concerned we might be charged a cleaning fee for dirt that wasn't ours. However this wasn't the case so all okay. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MARSEILLE, FR - Reviewed by VENER - 07 October 2019
" One of the first times I wasn't worried about a hire company trying to sneak-in "extras". Very relaxed & efficient team - both at pick-up and drop-off. Good stuff! "
" Seamless & painless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MARSEILLE, FR - Reviewed by JEAN CLAUDE - 04 October 2019
" Very good experience. Booking very easy and reasonably priced. We'll done "
" Great experience as usual "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MARSEILLE, FR - Reviewed by KEITH - 29 September 2019
" As a regular hirer of cars no company offers a better service than Auto Europe. "
" Generally good "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MARSEILLE, FR - Reviewed by DON - 26 September 2019
" pleasant.... which is not a description I usually use for car hire! "
" pleasant.... which is not a description I usually use for car hire! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by PAUL - 19 September 2019
" Great service and everything ran like clock work. Impressive. "
" all very good. Very polite, very organised andwe even got an upgrade for free from alamo. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by TIMOTHY - 27 August 2019
" Booking was easy and efficient "
" Very helpful and efficient staff The best car hire I have ever had Could not recommend them more "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by PAUL - 27 August 2019
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MARSEILLE, FR - Reviewed by GILES - 30 July 2019
" It has been a pleasure to rent through Auto Europe. Very transparent and competitive. "
" Really brilliant team at Alamo. My best ever rental experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by LYNDSAY - 27 July 2019
" Very courteous staff "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by ROY - 25 July 2019
" Always good. Used auto Europe for nearly 20 years 5 times per year at least. "
" Very good. Keddy is Europcar at Marseille. We have found that latterly Europcar have improved in terms of service and quality of the cars and value for money "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by ALEX - 18 July 2019
" Will use Avis again "
" very efficient team. Vehicle in good condition. No complaints. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by RICHARD - 16 July 2019
" Easy to book. Good customer support to answer concerns . Best prices "
" Whole experience was great. Brand new car. Everything was made clear about the contract. And no hard sell about extras "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by EAMONN - 15 July 2019
" Very happy with service. Leon was very helpful during process and processed speedily as there was an initial long wait. "
" Happy with service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by GORAN - 14 July 2019
" No problems, quick and fair. "
" Good again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by ROBERT - 29 June 2019
" I will use again "
" Tip top "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by MARC - 03 June 2019
" Nothing bad to say. Car was great, pickup and drop off nice and quick, and the staff I dealt with were super friendly. Thanks! "
" Excellent customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by COLIN - 03 June 2019
" V efficient "
" Super speedy collection. Extremely friendly. Full explanation of everything. No pushiness re additional insurance which made a great change! Drop off service also so speedy and friendly. Made what can sometimes be a rather daunting process v pleasant and straight forward, "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by ALEX - 28 May 2019
" Have used auto-europe for many years and always found them to be extremely easy and efficient to do business with. Will continue to use them. "
" Very efficient and trouble free experience. Drop off particularly easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
MARSEILLE, FR - Reviewed by GUY - 19 May 2019
" Smooth , hassle free excellent service "
" Excellent service, very friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by WILLIAM - 13 May 2019
" The lady at Enterprise/Almo at Marcillies Airport call JENNY, was amazing.. so kind and helpful, please pass on my thanks, I will definitely use this service again! Will Bale "
" Amazing, great car and great staff! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by SHARAD - 21 April 2019
" Very efficient and quick to get best quote "
" - courteous staff - very efficient - office located very close "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by PAUL - 20 April 2019
" I will use Autoeurope and most likely Enterprise for all future car rentals whilst the service remains very good and they are both very competitive. "
" All good. No complaints. Quick service. No pressure insurance selling. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by SIBYLLA - 12 April 2019
" Very satisfied "
" Very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by JONATHAN - 05 March 2019
" Auto Europe excellent as usual. Even changed my voucher after the booking to include travel to Italy. "
" The Service was amazing and the young man at Enterprise Marsielle and Vincent at Enterprise in Nice were exceptionally helpful. Some scumbag thieves in Nice broke the back window of our Mercedes. Within 10 minutes of arriving at Enterprise at Nice Airport they had brought us another car. Vincent even helped move all our holiday luggage and assorted plastic bags full of shopping to the new car. Fantastic. Just waiting to see how much of my £1500 deposit i get back now....... "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by JEFF - 20 February 2019
" All fine "
" It was quick to pick up and leave the car The staff were friendly The car could have been cleaner but it was OK "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by JOHN - 22 December 2018
" Always use Auto Europe "
" Totally problem free rental----------------------------------------------------------------------------------- "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by STUART - 05 December 2018
" Excellent service "
" No sales pressure for add on cover. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by CHRISTOPHE - 29 November 2018
" All good . "
" All good. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MARSEILLE, FR - Reviewed by RAPHE - 27 November 2018
" Good with a excellent value. "
" Good & friendly. Car had a no of scratches so it was important to note these at the time of pick-up. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MARSEILLE, FR - Reviewed by BARRY - 13 November 2018
" Easy to use and to compare options. "
" This was the best experience I've had from any rental company. For once they had the right sort of car, the staff were quick and not pushy and very friendly. Both pick-up and drop-off were managed promptly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MARSEILLE, FR - Reviewed by PAUL - 08 November 2018
" Very straight forward. Best car rental experience for a long time. "
" Very quick to rent and check back in. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MARSEILLE, FR - Reviewed by JOSHUA - 31 October 2018
" The excess cover insurance is a fantastic and affordable way to get peace of mind and I will use Auto Europe again just for this reason. "
" Completely hassle free! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by PETER - 23 October 2018
MARSEILLE, FR - Reviewed by PETER - 16 October 2018
" Very good. "
" All good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by CHRISTOPHER - 10 October 2018
" All good. "
" All good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by MICHAEL - 09 October 2018
" The whole procedure went very smoothly "
" The whole procedure (pick-up and drop-off) of our hire car was very quick. We had no problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by ARAMINTA - 08 October 2018
" No Problems "
" Friendly assistants and all went well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by DAVID - 08 October 2018
" Genaerally good "
" Tried to get us to have their excess insurance - quite forceful. Had yours, they said it was not the right way. car had no water in the washers "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MARSEILLE, FR - Reviewed by PAUL - 07 October 2018
" Very good "
" Very good. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by HOWARD - 06 October 2018
" Good value car hire. No hesitation in recommending. "
" Everything went smoothly. There were a few extra bruises on the vehicle than had been noted. Reception staff advised us to check round vehicle and note/photograph anything extra to their inspection.... this we did and return handover was comfortable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MARSEILLE, FR - Reviewed by ELIZABETH - 01 October 2018
" consistently good and great staff "
" i love it "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by LUKE - 28 September 2018
" All good no problems at all will definitely use Auto Europe and Budget again! "
" Couldn't fault the computer system had gone down when I arrived but the staff were friendly and did their best without any real hold up, very pleased with the service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by ANDREW - 21 September 2018
" All in all, good experience. Would use them again. "
" Helpful staff, quick pick up. Car was as expected, new, clean inside and out. Easy drop off, no problems. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MARSEILLE, FR - Reviewed by LAURENCE - 21 September 2018
" All went well. Queues at car hire office not too bad. Staff were friendly and efficient. "
" All fine. "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by HILARY - 05 September 2018
" Great "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by GOPAL ANAND - 04 September 2018
" Very competitive pricing. The booking should give details of the cover taken, in terms of excess etc. "
" Excellent service.. Excellent drop off service. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by JEAN PIERRE - 31 August 2018
" Keep up the good work "
" Good vehicle FIAT 600X NEAR NEW CONDITION "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by ALEC - 18 August 2018
" pick up and drop off very easy "
" excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by ANDREW - 10 August 2018
" No problems with Auto Europe, great price. "
" Absolutely fabulous service at Marseille Airport. I've used this car hire service before (and they were on a par with every other car hirer here), but the service this year has improved immensely, maybe following the relocation of the office further back in the car park. At this and other hirers, you normally have to wait up to an hour to get any old car they have available, even when you pre-book. Not this time! The car was out front, waiting and we were driving away in less than 15 minutes! Couldn't believe how quick it was as I normally budget for an hour plus to get a hire car at this airport. Staff were ultra efficient and friendly. The same was true of drop off, even though there were several people who arrived at the same time to hand in keys, the lady behind the counter stepped in and did the drop off herself. After a quick look over, the deposit was refunded to my account immediately. I can't recommend these guys highly enough. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by J IAN - 09 August 2018
" all good. "
" It was fine. "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MARSEILLE, FR - Reviewed by ALEXANDER - 01 August 2018
" Amazing value for money. Thank you! "
" Good polite English speaking stuff. Very polite. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by KARINE - 01 August 2018
" Very good service. "
" We were offered an upgrade and really appreciated it. We may rent the same car next year! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by GUY - 12 July 2018
" Very smooth recommended "
" Excellent friendly efficient service will use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by ALEXANDRA - 14 May 2018
" Very good and nice car "
" Very happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by PAUL - 14 May 2018
" Overall, excellent. "
" All round, very good experience. Only comment is that the Payless desk was not clearly signed as being the same as Budget. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by ROGER - 12 May 2018
" Easy to use and quick website "
" Good value for money "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by JOHN - 02 May 2018
" very good overall. "
" Very good although tried to sell me various upgrades at the counter, which I never want. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MARSEILLE, FR - Reviewed by JEFFREY - 17 June 2015
" No problems, all went smoothly. Good economical vehicle "
" Very helpful efficient staff "
MARSEILLE, FR - Reviewed by PHILLIP CHARLES - 14 June 2015
" On returning the vehicle we were received by a different person. They checked the vehicle and said that there was some damage low down at the front on the driver side. This was not shown on my copy of the of the hire sheet. Fortunately I took a short video when I picked up the vehicle on which the person who checked the vehicle said about this part of the vehicle being damaged and I also took photographs of this. I must state the top copy of the hire sheet was marked with the damage but this had not come through on the customer copy. It would help if your staff made sure that both copies were marked correctly. Regards Phillip Crane "
" On returning the vehicle we were received by a different person. They checked the vehicle and said that there was some damage low down at the front on the driver side. This was not shown on my copy of the of the hire sheet. Fortunately I took a short video when I picked up the vehicle on which the person who checked the vehicle said about this part of the vehicle being damaged and I also took photographs of this. I must state the top copy of the hire sheet was marked with the damage but this had not come through on the customer copy. It would help if your staff made sure that both copies were marked correctly. Regards Phillip Crane "
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