The university city of Newcastle is nowadays mostly known for being the region’s main science, business and arts hub. The city’s development was largely influenced during the industrial revolution era, when it played a role as a shipping and manufacturing centre. Today, its streets are brimming with packed bars, clubs and restaurants – with live music and entertainment. Newcastle International Airport draws in visitors from across Europe, whilst Newcastle Train Station welcomes many from across the United Kingdom.
Offering car hire, luxury car hire, motorhome hire and a transfer service, Auto Europe is well poised to provide competitive quotations at convenient global locations. Through our longstanding trusted partners, customers are able to select the right car for their needs from a large fleet of vehicles. Previous customers have left their car hire reviews in Newcastle which will give you an insight of their experience in dealing with us. Contact our reservation department today to find out more.
" Excellent service. "
" Friendly helpful staff on collection and return I was given a better car than I booked it was immaculate. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A lot of paperwork via email, lots of terms and conditions but the rental itself and the processes of pick up and drop off were very straightforward "
" Faultless experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good website. Easy to compare prices and find a good deal in the location I wanted. "
" Good location at the front of the station. Very friendly and the car was ready even though I was a bit early. They called me that morning to check details and ask if I could policing up a bit later, which was fine. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Really helpful & friendly. "
" Staff at the pick up. & drop off were excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was easy and,problem-free "
" Only comment is that the car I was allocated had obviously had people smoking heavily in it on its previous hire and it stank! It was an upgrade, however, which I did appreciate. Just a shame the valeters couldn't use any Febreze or something like that on the upholstery. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very good "
" the car was clean but had a few marks and scratches but they were pointed out "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Easy to compare prices and find the right car/provider. Good communication - email with voucher and details plus a very handy reminder email a couple of days before I'd booked the hire car. "
" Great location, good range of vehicles and a very competitive price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Excellent service all round will definitely use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" tip top - very professional staff and service "
" friendly and efficient staff - took 10 minutes to get everything completed and on the road - car was as specified and with appropriate fuel economy for its class "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very efficient & helpful "
" Have used same branch at Newcastle station a number of times & always found them to be incredibly helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great comprehensive selection "
" Excellent price in comparison with other hire car companies "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Reasonably priced and efficient service, I would use again. "
" Car was new and very good. Staff were very good and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent experience. "
" Very friendly professional staff member at pick up "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Best service at Newcastle "
" Best car rental experience I have ever had in 30 years of hiring cars. Would highly recommend. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" I was very impressed with the service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Easy and straightforward booking process "
" Very quick pick up and drop off staff friendly and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall super easy and great process for car hire thanks "
" The staff at the Sunderland branch were super helpful and lovely. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Ease of booking all the way to return of the car. No problems "
" Exceptional service and ease of vehicle return with zero issues. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Came to you after a very sub-standard experience with europcar (never again). How nice todeal with efficient , friendly people! "
" Smooth, friendly and problem-free "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" will rent again, great service and price "
" awesome price and clean car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Same as above. "
" Quick and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car done everything that was needed never had any bother with it and staff were there to always help. "
" Great car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy booking and good service "
" Great staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The staff at the desk where very friendly and helpful. "
" The staff where very friendly and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I advise all my friends to book with auto europe "
" Smooth efficient first class service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good "
" All staff were excellent Thanks for making a tough trip easier "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very friendly and helpful staff, convenient location. "
" Very friendly and helpful staff, convenient location. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Efficient service all round. "
" This time Europcar was very efficient. It took approx. 5 minutes at the desk and fortunately no queue. A car with no marks or damage. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great website to compare prices and find the bet deal and the right size car. "
" Once I found the office it was very easy to pick up the car.. I was running late to collect the car but a quick call to the office reassured me. Dropping off was even easier as he was letting another customer out at the time and checked it over then and there. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" It was easy to use, good value, flexibility with the insurance so fits in budget, could arrange late pick up, staff where friendly and helpful especially with local knowledge. "
" It was easy to use, good value, flexibility with the insurance so fits in budget, could arrange late pick up, staff where friendly and helpful especially with local knowledge. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The pick up from the airport was quick and the fellas were very friendly and helpful. The car was great and very clean. I would use Easirent again. "
" The pick up from the airport was quick and the fellas were very friendly and helpful. The car was great and very clean. I would use Easirent again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service. "
" Excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Professional service and good quality car "
" I normally hire with Avis and receive a receipt by email because I always return out of hours That would be useful because it informs me that no damage was found or additional charges etc "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" Overall satisfied with service,vehiicle,price "
" No problems..value for money..would have liked staff.present on pick up to check 're possible damage..... Although there was none "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" About one of the smoothest car rental experiences Ive had. Fast, Smooth and proper customer friendly care "
" About one of the smoothest car rental experiences Ive had. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied. "
" Nice car. Good service. Good value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall, very good apart from pricing as above. "
" Car and staff at Newcastle excellent- relatively easy to find from the station, but signage could be improved. Charge for a second driver was excessive- actually more than the basic hire charge. No opportunity to pre-book and pay in advance. Same for Satnav, though we did not opt for this. Nice to see petrol rather than diesel vehicle, given recent pollution issues. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" 5 STAR ⭐️ "
" 5 STAR SERVICE "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A good experience from booking to returning car. "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Polite,efficient,friendly staff.Quality of car was excellent.Pick up and drop off quick and easy. "
" polite.efficient,friendly staff.quality of car was excellent,easy pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything went smoothly. "
" Same professional service as Europcar. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All excellent and very easy "
" The staff I dealt with in collection (Adam I think) and John on return were both very friendly and extremely helpful. They asked about our visit and were genuinely interested "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Will use this company again. "
" Good service, car in great condition, staff very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overview price "
" I always get an upgrade or car with navigation but surprisingly the car we got was none of this and the lady could not do any better. "
Overall Value: 10 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 6
" very good "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" 5* service great price "
" Very good service and at a great price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy booking and contact to pick up from airport. First rate service. "
" Quick and efficient pick-up. Almost new well prepared car. Excellent service all round. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No problem at all "
" All good, a good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" reliable "
" efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Suberb "
" Apart from the xmas jumper the guys were great at Newcastle. Very helpful and made the process easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have used Auto Europe before and everything has always gone smoothly without any problems. "
" Everything went very smoothly and the car was nice to drive. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" None "
" Easy to book car hire and check out/in process at Alamo was very quick and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good price as always, choice of all top suppliers. "
" Very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All very positive. Thank you. "
" Hi, Service was first class ,staff could not have been more helpful and friendly, and I will definitely be using Almo when next hiring a car in the UK. Regard's, Joe Healy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Better quality car than I anticipated - excellent value for money. "
" much faster as I have used Firefly before "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy web site and in airport collection "
" I use your service alot and always pleased with the ease and efficiency of the transactions and the cars. However this last time I was offered a skoda fabia, when I asked if could be changed as had them before and find them very basic compared to other cars in same price bracket and find them very light handling on windy motorways which I use a lot, I asked if could be changed for corsa or similar but the man said nothing available...however on picking my car up from the compound there were several corsas and seat ibizas etc sat there so surely could have been exchanged. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" A very easy and enjoyable experience. "
" No problems with Hertz whatsoever. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very helpful "
" Great staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car was in very good condition and clean. "
" Very friendly and helpful staff at the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No hassle "
" Very easy "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Would definitely use again "
" I had left something in the car when I returned it and the staff were very helpful in helping me to get it back. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I've used Auto Europe many times - overall quality is always high. "
" Very good value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" very helpful staff "
" helpful staff - good car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We've been using autoeurope for years in many different countries and they n]have never let us down "
" We dealt with Hertz and the staff at Newcastle were exemplary. The car was immaculate. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" From start to finish everything went very smoothly. "
" Excellent service after a long train journey perfect.From. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" fully automatic car and a pleasure to drive. Good rates. "
" i was given a free upgrade because i payed the insurance cover they offered me which was a peace of mind incase anything happened. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Friendly staff coped well under pressure. "
" There was a short wait facility was busy, process was easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great - easy to book and pay for car rental. "
" Overall experience and value were great and staff at Alamo were friendly. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Vehicle clean and sound. "
" Very smooth check out and in. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The staff are extremely efficient & are always very helpful. "
" Extremely efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good service "
" The price was reasonable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very Happy "
" Very happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good value "
" Very easy and straight forward "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Good all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" ok "
" ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" We were completely satisfied with the pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Fairly clear re additional costs etc "
" Great customer service and whole experience made essier by staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Friendly "
" Upgraded car for free "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great and efficient!!! "
" Great and efficient!!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I got what I paid for: a new car, no hassle picking it up. The only moan I have is Newcastle airport charge you £1 for taking a wrong turn into their car park Whatever! "
" Good "
" This booking worked well at short notice, but I am still smarting from a bad experience through you guys in Rome "
" Great service from the guys at Newcastle "
" Easy and excellent value "
" Excellent service and staff at pick up and drop off. "
" Excellent. I had no problems. Thank you Frances Duffy "
" I'm from Durham, U.K. and felt very much on home ground when I went into the Enterprise Office in Newcastle Central Station. Long may "Geordies" live! Thank you Frances Duffy "
" Very easy to use website with no hidden costs that we have found with other car rental firms "
" Very helpful staff friendly staff. Would definitely use again. "
" Cheapest and value for money, Will rent through Auto Europe again and recommend others. "
" Value for money. Found cheapest among other named company. Would recommend. "
" Easy to use website. Cheap deals. Quick conformation. Very happy customer. "
" Would use again, very satisfied. "
" the car and the customer service were excellent. the only negative was the rental booth in Newcastle airport isn't very clearly posted so took a bit of finding other wise no faults at all "
" Cheap, easy to rent car.. Nothing to grumble about!! "
" Very helpful "
" Good, better than your competitors because you display the supplying company before payment. "
" customer service not as good as other companies I have used at Newcastle Airport. "
" A very good service with no complaints. "
" A very good service with no complaints. "
" Star reception staff. Wonderful "
" Wonderful reception staff. Superb "
" Try to speed up confirmations. "
" In newcastle the cabin to pick up at the airport is a bit remote especially finding it on a cold wet night for the first time. Staff were helpfull and friedly "