AUTO EUROPE PARIS, FRANCE Car Rental Reviews

PARIS, FR - Reviewed by IAN - 24 October 2021

" It's always trouble-free with AutoEurope "

" Perfectly good "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by DAVID - 05 September 2021

" Very good. I keep using your company and you never let me down. Please keep up the good work, nice to deal with a company like yours ! "

" Very good apart from car not being ready at pick-up. Otherwise, very satisfied. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PARIS, FR - Reviewed by LYNDA JANE - 18 October 2020

" Counter staff were very friendly and helpful. "

" All very well, except signage abd directions for returning the vehicle to Paris CDG. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JOHN - 10 March 2020

" No nonsense .....no crazy damage inspections. Just a common sense check "

" Dry easy process "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by MARK - 13 February 2020

" Very impressed with how easy it was. Will definitely use again. "

" Absolutely fantastic service. Very easy. Would definitely recommend A+++ "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by WILLIAM - 18 December 2019

" From start to finish the whole experience was excellent "

" Every aspect of the hire uh and the personnel relating to him was very very good. They made us feel very welcome and explained everything well "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by FARIS - 14 October 2019

" I advise my fried to book through your company "

" Regard the money that they keep it as deposits the didn't return it all for me "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by DANIEL - 01 October 2019

" Great thanks "

" No problems "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by MILLENN - 09 September 2019

" Overall was totally satisfied "

" It was affordable,convenient and would be happy to reuse this service in the future "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JASON - 10 August 2019

" Excellent car and standard. "

" Very good overall service offering. "

Overall Value: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 10

PARIS, FR - Reviewed by PADRAIG - 06 August 2019

" Excellent service at Gare Du Nord from Ramesh. Ramesh was excellent. He offered us a cold drink while he processed our order and was able to help use relax before we set out on our 5 hour journey out of Paris. Kevin at the pick up point was excellent. He set out sat nav and helped in everyway he could. Jedi at the drop off at CDG was welcoming, efficient and professional. Thank you all at Sixt Paris. We will hire from you again. "

" Excellent service at Gare Du Nord from Ramesh. Ramesh was excellent. He offered us a cold drink while he processed our order and was able to help use relax before we set out on our 5 hour journey out of Paris. Kevin at the pick up point was excellent. He set out sat nav and helped in everyway he could. Jedi at the drop off at CDG was welcoming, efficient and professional. Thank you all at Sixt Paris. We will hire from you again. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by VAUGHAN - 02 August 2019

" Very good. "

" Very good. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PARIS, FR - Reviewed by ALISON - 31 July 2019

" Really smooth rental, no hidden extras. Would use again "

" Everything went smoothly "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by MICHAEL - 18 July 2019

" the auto europe experience was great and i will rent again later this year for next holiday (usually rent 3/4 times per year) "

" The car was good and customer service excellent especially by the returns desk I would hire via HERTZ again anytime (as I did for 20 years whilst on business) only issue is price (not via Auto Europe ) but they are expensive so often have to choose competitor via Auto Europe the other issue is the collection and delivery times most co's give a one hour leeway but Hertz are only 30 mins "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by PATRICIA - 15 July 2019

" Great service, speedy pick and drop off "

" Good efficient service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JAMES - 12 July 2019

" Highly recommended "

" Great service all round "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PARIS, FR - Reviewed by NEIL - 21 May 2019

" No complaints , a new estate car with GPS , so very happy . "

" Very good service and excellent car . The collection experience was good . "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by MOHAMED ARAFAT - 28 April 2019

" top employees "

" excellent client service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by SALIM - 15 January 2019

" Good "

" Good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by MICHAEL - 13 January 2019

" Excellent "

" Excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by PETER - 10 January 2019

" No issues to report. "

" All very efficient. Paper-free rental as everything done online by staff and documents sent by email. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ALAN - 10 January 2019

" All good from start to finish, thank you. "

" Upgraded to next class of vehicle by Budget. All good, it was however a manual and not an automatic as required but I did not make any issue of that as I drive a manual myself , no big deal. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ANGELA - 26 December 2018

" Excellent price from Auto Europe and easy to book online. We also had great service from the people on the Hertz desk.. "

" Very friendly staff but not enough of them. We had a long wait at both pick-up and drop off. Not their fault. The boys were very helpful, efficient and friendly but they need more staff support. Pick up and return in the car park was a little confusing. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JAMES MUNGO - 16 December 2018

" This car hire went very smoothly with minimum delay. Good value "

" Merci pour une très bonne experience ! "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PARIS, FR - Reviewed by SIMON - 13 December 2018

" Great, thanks "

" Thank you to the staff who I encountered on pick up and drop off of vehicle, they where very polite and helpful, thanks. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by MEHDI - 06 December 2018

" Super fast, lovely staff, nice car "

" Super fast, lovely staff, nice car "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JAMES MUNGO - 03 December 2018

" Very pleased with the rental "

" A good and friendly experience "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PARIS, FR - Reviewed by YAZDI - 16 November 2018

" none "

" I have always had a good experience with Europcar/Keddy. Their staff are very courteous and helpful. They have a great selection of cars and always have the car you ordered available and if not upgrade you for free. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by MICHAEL - 11 November 2018

" good "

" plck up was v slow because computor was down. car was dirty outside. the overall service was good "

Overall Value: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PARIS, FR - Reviewed by SHAUN - 05 November 2018

" Lovely staff very helpful "

" Great staff. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ANCA - 31 October 2018

" X "

" All digitised Very quick, excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by RAYMOND - 04 October 2018

" The experience was very positive apart from the car's condition "

" The car booked was not available and an upgraded vehicle was offered. This was acceptable but at the pick up point the car had not been washed and was very dirty at the front end where the car had picked up a huge number of dead insect marks . The staff member stated that the washing machinery had broken down but the staff should have hand-valeted the car instead. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 1

PARIS, FR - Reviewed by MICHAEL - 28 September 2018

" Easy use of site and overall service "

" Overall experience good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by FABRICE - 27 September 2018

" Good price "

" Counter staff was excellent! The best I ever met. The guy was really helpful and with good advice "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

PARIS, FR - Reviewed by PRYESH - 05 September 2018

" Nice welcoming staff and very effective. "

" Very good welcome and fast treatment "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PARIS, FR - Reviewed by KHAMIS - 03 September 2018

" No comments "

" No comments all are perfect "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by IAN - 25 August 2018

" Very Good that's all I can say about my recent hire. Thank you. "

" Very helpful staff. Enjoyed dealing with them. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JEREMIAH - 21 August 2018

" Overall very satisfied. "

" The experience was very easy for my family and I. Would rent from this service again. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by MICHAELA - 19 August 2018

" Great experience nothing too much trouble for staff, very helpful will use again next year. "

" Enterprise - great service, friendly, efficient staff, nothing to much trouble. Check you have everything and answer any questions before you leave. Even put sat nav designation in for me before I left. Awesome Thankyou "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by JULIA - 06 August 2018

" Great "

" Auto Europe "

Overall Value: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by ADRIANA - 03 August 2018

" I will definitely hire car again with you guys. Everything about the experience was superb. Thanks "

" It was pleasant at the reception, everything went smoothly. When I drooped the keys the stand was closed but I could drop at the Eurocar at the Airport. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by MOHAMED ARAFAT - 20 June 2018

" Great service and good prices "

" Excellent staff. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PARIS, FR - Reviewed by MARK - 12 June 2015

" Good price and good size car for range. "

" Easy check in car was ready straigt away even switched on with air con on so cabin was comfortable. Also no charge for the booster seat which was unexpected. Very happy with service and the girls in the Paris office were smiley and friendly. "

PARIS, FR - Reviewed by ALEXANDROS - 23 February 2015

" Asked for passport but small print when booking did not state this. Also car pick up wasn't at station as booked or expected but nearby this caused a bit of confusion. When finally getting there I was told the car available was electric (not what I had booked) so as this could not do the mileage I required I had to wait for another car. However, the car I was loaned was brand new and in immaculate condition. "

PARIS, FR - Reviewed by JOHN - 17 February 2015

" Excellent prices and easy to use "

" Helpful attendant "

PARIS, FR - Reviewed by RICHARD - 26 January 2015

" had to extend hire period due to unforeseen circumstances and tried to report in case car reported "stolen". Info provided by Auto Europe was comprehensive and gave all necessary phone numbers. Citer/Enterprise desk said they couldn't help as booked with agent and to ring them. Rang Auto Europe and spoke to Ray who, having no rate to extend referred me back to Citer/Enterprise who this time made some note. Surely this isn't first time this situation has occurred? Left customer feeling frustrated Great little survey. "

" See above. Girl clearly did nothing as return cabin had to start all over again with explanation. Worked out fine in the end. "

PARIS, FR - Reviewed by GARY - 11 October 2014

" the entire rental process, customer service and rental vehicle could not have been better! a thoroughly pleasing experience start to finish. thank you! "

" couldn't have been any better. professional yet friendly customer service from start to finish...and the car was everything and more. thanks for providing such an enjoyable, hassle-free experience! "

PARIS, FR - Reviewed by ALEXANDER - 02 July 2014

" Best of the best!!! "

" Best of the best!!! "

PARIS, FR - Reviewed by MICHAEL - 25 April 2014

" It was very easy working and liaising with AutoEurope prior to my journey. When I needed to change the logistics of the journey the US call centre was great. "

" CITER were great. Their manager was very helpful, though the cost of a one-way hire was excessive. "

PARIS, FR - Reviewed by NIKKI - 19 March 2014

" Was happy with price and ease of booking "

" The car and service were fine, but the office was really hard to find and I didn't get away until an hour after landing. Might be helpful if firefly desk location is explained as being in the red car park zone at terminal 1. "

PARIS, FR - Reviewed by JONATHAN - 10 March 2014

" Great service, many thanks. "

" Excellent, tres bien :) "

PARIS, FR - Reviewed by GILES - 02 March 2014

" Reservation was fine and easy. "

" Firefly generally good - and good value. But this time the car was not full on pick-up, as stated: only about 9/10 full. Otherwise, good. "

PARIS, FR - Reviewed by KEVIN - 27 January 2014

" Sometimes the address details of the pick-up locations could be better, a small printable map showing the location like you get on some hotel sites would be useful, e.g. Citer in this case is not near Gare SNCF 11, which is actually a train platform that can only accessed with a relevant train ticket. The office is on a cross walk one floor above the platforms and is really part of the main carpark at the stattion. "

" The staff were Ok, but the car was quite battered, with only 2 panels without damage. It is always extra hassel at collection and drop off when the car has a lot od superficial damage. "

PARIS, FR - Reviewed by IFEANYI - 22 January 2014

" the service was great but I had difficulties locating the parking at Gare due Nord cos I was new to Paris. Maybe a member of staff should be visible at the entrance of the car park to to assist people that don't understand French. "

PARIS, FR - Reviewed by SHEILA - 16 October 2013

" Excellent - clear instructions, easy to book. "

" Very busy at CDG airport. Had to wait 1/2 hour for car, but were given free coffee/pastries by friendly lady at reception desk. Car had not been officially cleaned (dusty, etc, (we found a few coins in footwells!)) - not a problem as was left clean by previous hirers. Happy with service, given the circumstances; will use Citer and Auto Europe again. "

PARIS, FR - Reviewed by SHANE - 04 August 2013

" Make it clear when booking that you will require a credit card when collecting the car. "

" A little difficult to find initially as they are not advertised on the boards. Make it clear to look for Hertz car hire. "

PARIS, FR - Reviewed by JAMES - 24 June 2013

" Easy system. Works well. "

" Check in was at terminal 2 yet th car was at terminal 1. So it took 20 mins to get the car to us which was a bit irritating considering our email said either terminal would be fine. However staff were helpful and informed us of this and they sorted it out. The car was nice and worked flawlessly. Dropping off was very easy but there was no check of the car by staff so they could say there are dents/scratches and charge me. I'll keep an eye on my credit card. Great service, happy with the result. "

PARIS, FR - Reviewed by BINSO - 18 June 2013

" Good service. "

" National could have kept the car tidy before handing over to the customer. We have spent our valuable time on letting National know about the actual fuel level and also scratches they haven' t marked in their report. They can show a bit more professional approach. But staff were quite friendly and the car was good. "

PARIS, FR - Reviewed by MARIE-CHRISTINE - 18 June 2013

" Good booking site with great range of companies and products. Clear instructions throughout the process and very useful to know before booking which company you will be dealing with. Will definitely book through Auto Europe again. "

" Very helpful Citer employees who even gave me an upgrade! "

PARIS, FR - Reviewed by DAVID - 11 June 2013

" We booked our voucher on the phone and the man who took our booking was fairly unpleasant over the phone. "

" We were happy with the car and the person who gave us our car was very friendly. However when we had to return the car we couldn't find the place because the office had moved and it was very badly indicated. We were not made aware of the new address and this made us loose a lot of time. "

PARIS, FR - Reviewed by DAVID - 27 May 2013

" We thought we were getting MB vans manual but ended up with one manual and one auto Fiat and VW! The auto was expensive to run and that is why we ordered manual. "

" impossible signage at CDG - had to ask three times where their desk was - then exit from their lot badly signed. "

PARIS, FR - Reviewed by JAMES - 24 May 2013

" Always get the best deals from them "

" I asked for an Audi A3, but got a Ford Focus "

PARIS, FR - Reviewed by SUSANNAH - 03 April 2013

" It was easy and smooth which makes for stress free travelling. Would definitely book through Auto Europe again. "

" Easy and smooth process. Very happy! "

PARIS, FR - Reviewed by CRAIG - 29 December 2012

" great would definately use again "