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SALZBURG CAR HIRE REVIEWS
Car hire reviews in Salzburg
Stretched idyllically along both banks of the River Salzach in the north-west of Austria, Salzburg ranks as one of the most historic and architecturally stunning places in the whole of Europe. Fans of The Sound of Music have lots to get excited about; numerous scenes from the film were shot in and around the city, and it's possible to join an organised tour and visit them all. With its arcaded courtyards and narrow, medieval streets, Salzburg's historic centre (the Altstadt) has several top tourist attractions and rows of lovely old houses, many of which date back several centuries. Originally constructed in 1077, the city's imposing fortress (Hohensalzburg Castle) has much to offer the tourist, including two excellent museums, a series of well-preserved secular Gothic buildings and a rare working organ built in 1502. Another must for visitors is the house where Wolfgang Amadeus Mozart was born and grew up, featuring the rooms once occupied by his family and a museum full of fascinating exhibits, including the violin he played as a young child and some original compositions. Italian in style, Salzburg's impressive cathedral (where Mozart was baptised) is another of the city's most notable landmarks. Salzburg's location in close proximity to the border also provides good access to Bavaria and other parts of southern Germany, which means you can pick up your car hire at Salzburg Airport and start your motoring holiday in a few minutes.
Auto Europe is a leader of the international travel industry with over 60 years of experience. Our competitive rates attract millions of satisfied customers every year, and for the convenience of our clients we have over 24,000 pick-up points in more than 180 destinations worldwide. By collaborating with all the world's top car hire suppliers, we can offer a diverse selection of car categories in every location, with vehicles ranging from low- and medium-cost to top-end SUVs and convertibles available at railway stations, airports and city centres in Austria and elsewhere in Europe. Booking with Auto Europe is a guarantee of quality and you rent can a car in Salzburg online now or contact our award-winning reservation specialists on +441233225114 to help with your travel plans. Check out what others think about their recent Auto Europe car hire experience by reading their comments below in our car hire reviews in Salzburg section.
AUTO EUROPE SALZBURG, AUSTRIA Car Rental Reviews
Average Rating for Auto Europe Salzburg:
SALZBURG, AT - Reviewed by DAVID - 19 March 2020
" Generally good thank you "
" Slow to pick up car because of queue but otherwise good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by MAUREEN - 17 March 2020
" Very positive "
" We asked to return the car a day early in Munich instead of Salzburg. They gave us a German car at Salzburg to drop off in Munich - worked like clockwork. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by MAREK - 17 March 2020
" superb service ! "
" 5 star service ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by GRAHAM - 15 March 2020
" Have used Auto Europe many times, never had a problem with service or cars supplied. Would recommend to all. "
" No problems, staff very helpful, overall happy with service and car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by PETER - 11 March 2020
" Seamless pick up and return "
" Good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by CHRISTOPHER - 09 March 2020
" Always a good service at Salzburg airport with auto europe use the car hire around three times a year. Would be nice to have upgrades for loyalty. "
" Very stress free experience throught out. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
SALZBURG, AT - Reviewed by ELIZABETH - 26 February 2020
" Quick and efficient "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by GRAHAM - 19 February 2020
" Friendly and reliable. 5***** "
" I hire vehicles regularly at Salzburg Airport and have used this company many times. This last hiring I received a free upgrade. Nice vehicle, nice people to deal with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by SEAN - 06 February 2020
" Very satisfied "
" Efficient friendly staff, easy service and very nice car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by IAN - 06 February 2020
" First class all the way. Have use eutoeurope for more than 10:years. Excellent service. "
" Have used global for as long as they have existed. Excellent service and cars. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by STEPHEN - 28 January 2020
" Easy booking experience and kept well informed "
" No queues and very efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
SALZBURG, AT - Reviewed by ALAN - 24 January 2020
" All very good and straightforward "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by SIMON - 21 January 2020
" Great experience , very fast process , got great car upgrade also will be sure to book with these again , thanks very much Simon "
" Super efficient very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by ANTHONY - 21 January 2020
" This is the fourth time I have used auto Europe in Austria "
" Hi there was no problems ordering online hassle free in Austria they spoke very good English "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by ANTHONY - 21 January 2020
" Auto Europe are always efficient and provide a good car rental comparison service. "
" prompt and friendly counter service. Car was fine and reasonable price compared to other rental firms in this busy week. Fortunate to find a global checker in as we arrived back who signed off the car, so that was a good experience. All in all we would use Global again "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SALZBURG, AT - Reviewed by DR MEHDI - 14 January 2020
" It was excellent "
" Overall was satisfied and the car was very good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
SALZBURG, AT - Reviewed by CHRISTOPHER - 07 January 2020
" Very well run organization,couldn't have gone any smoother, would not hesitate to use Auto Europe again,thank you very much. "
" From pick up to drop off a very happy experience. Staff very polite and helpful,new car went well,thank you. Have used Europcar before and would use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by GLYN - 01 January 2020
" Detailed and accurate information delivered in a timely fashion was much appreciated. "
" Budget delivered what I expected at the price agreed, and didn't hassle me at all with unnecessary add-ons. The upgrade to a brand-new car was a nice surprise. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by GRZEGORZ - 31 December 2019
" very good "
" very good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SALZBURG, AT - Reviewed by CAROLYN - 26 December 2019
" All went exceedingly well "
" All was great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by JULIAN - 14 November 2019
" Highly Recommended "
" Excellent Service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by CHRISTOPHER - 13 November 2019
" Very smooth simple and fast "
" Very friendly receptionist who gave us a choice of card and gave us a second free driver for free as my husband was unwell. Highly recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by SLAWOMIR - 17 October 2019
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by ERIK - 06 October 2019
" It was fine "
" No problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
SALZBURG, AT - Reviewed by SUI CHEONG - 03 October 2019
" Highly recommended to anyone "
" Helpful staff with good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by ANDREW - 12 September 2019
" I use Buchbinder on a regular basis and they are always very good. "
" Great service again - see you again soon. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by CHRISTOPHER - 28 August 2019
" A very good experience. ..excellent staff...very helpful and not the slightest bit pushy over insurance. The car (Ford C-max) had problems with proximity sensors in the rain...that's the only negative thing I can find to mention. "
" Global were absolutely fine...no problems whatsoever. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by MICHAEL - 13 August 2019
" Very straightforward and efficient "
" All went very smoothly. Nice upgrade at reasonable price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by ADRIAN - 30 July 2019
" would use again "
" best value on comparison site. Return in particular was very quick and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by ROGER - 23 July 2019
" Very good service all round "
" Very efficient service and nice clean car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by ANTHONY - 21 July 2019
" Very good experience dealing with Mega Drive "
" Excellent company, helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by PETER - 20 July 2019
" The hire went without a hitch "
" Fast and efficient with a friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by PETER - 05 July 2019
" Easy and simple process "
" Helpful and pleasant staff. Car provided in pristine condition and worked well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by RUBY - 15 June 2019
" all good "
" all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by PETER - 16 April 2019
" Great service "
" First class service as always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by ASISH - 13 April 2019
" Good "
" Very good "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by ZOE - 29 March 2019
" Always pleased to be able to use this company. "
" Always pleased with going through Auto Europe "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by JOEL - 26 March 2019
" great friendly desk staff at Salzburg airport which really made the difference "
" Great will use again "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SALZBURG, AT - Reviewed by MARYA - 13 March 2019
" Easy to navigate, good prices "
" My experience with Buchbinder was beyond incredible. Our provider was super kind and polite and even gave us donuts and chocolate to welcome us to the country. We had no issues and everything was explained proprrly with excellent customer service. Will definitely rent throgh Buchbinder again! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by GRAHAM - 06 March 2019
" All good. "
" All went very smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by SR - 06 March 2019
" Auto Europe have the best prices and the best service. I NEVER use anybody else for car hire "
" very nice people No "stupid" charges for cleaning, winter tyres etc "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by STUART - 05 March 2019
" Nothing to comment "
" Collection was slow on Saturday evening with lengthy delay. Staff were friendly and busy trying to keep things moving. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
SALZBURG, AT - Reviewed by ROBERT - 05 March 2019
" No problems encountered at all. "
" Helpful friendly staff. Really nice car in good clean condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by GARETH - 03 March 2019
" Will find a different rental company next time. "
" Had to take out additional insurance of $84 because I didn't have a credit card to charge to for deposit. Van was Ford Transit, not Mercedes-Benz Vito as I had booked. I had seen the Ford Transit on another rental company website a lot cheaper than Buchbinder "
Overall Value: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 6
SALZBURG, AT - Reviewed by TIMOTHY - 24 February 2019
" As above "
" Tabea on reception couldn't have been more helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by DAVID - 11 February 2019
" Good experience "
" Very good, only problem was the car seat ordered wasn't there straight away but was quickly retrieved "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by DAVID - 07 February 2019
" Everything went well, no issues. "
" No issues, I was grateful to get a fairly new model of the Skoda estate car that I had booked. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
SALZBURG, AT - Reviewed by ZOE - 06 February 2019
" As above. Friendly. Personal. "
" As I rent from you regularly your staff at the Airport in Salzburg are really good and personal remembering my face if not my name. Makes for a far friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by RONALD - 29 January 2019
" Very satisfied "
" Very friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by NIGEL - 29 January 2019
" Easy and quick process to collect vehicle, likewise drop off was very easy and swift met by representative of mega drive who checked vehicle and signed paperwork on the spot so no issues with wondering weather you might receive some damage report after you have left the car hire premises "
" All staff that I encountered were professional and friendly and very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by JACQUI - 24 January 2019
" Pleased with car offered "
" Quick and easy at check in. However we were advised to have snow chains for which there would have been a charge if available for our car and our friends were offered them at no charge ??? "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by SERGIO - 22 January 2019
" Great way to book cars and great value too. "
" It is fine. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
SALZBURG, AT - Reviewed by GRAHAM - 20 January 2019
" Very easy, used on numerous occasions & happy with service "
" Very easy, used on numerous occasions & happy with service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by ROSALIND CLAIRE - 15 January 2019
" Good website "
" Friendly speedy efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by JULIE - 13 January 2019
" Thanks "
" Waited 1 hour and 10 minutes to be served, Told Patrick we booked the vehicle for 3 days but only wanted it for 2 days, he did not offer any money back but he did not charge use for putting a second drive on because of the time we waited. The car window washers was also empty. "
Overall Value: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SALZBURG, AT - Reviewed by MARK - 08 January 2019
" I wouldn't use anyone else now "
" Really easy as usual "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by IAN - 08 January 2019
" No problems "
" I have only have two negative comments 1) Before I hired the vehicle, there were scratch marks which had not been noted on the documentation. I therefore had to go back to the desk and ask for someone to come and check this out. It would have been much easier if someone was present in the pick up area. 2) I do not like to drop off a car without a Sixit employee being present so as to confirm that everything is okay. I am very nervous that something might happen between the period of dropping off and the vehicle being checked over by Sixit., "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 7
SALZBURG, AT - Reviewed by STUART - 07 January 2019
" good "
" good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by NIGEL - 28 December 2018
" Staff spoke excellent English and took care to make sure we were completely satisfied and had everything e needed. "
" Pick-up and drop-off very easy and well organised. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by BRIAN - 11 December 2018
" Too easy and good value! "
" Great service. All good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by GRAHAM - 21 November 2018
" Easy web site to explore excellent. "
" Very professional. Better car than I expected definitely use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by THOMAS - 08 October 2018
" No complaints really. "
" Better experience than previously with them. Much improved drop off procedure . Newer car than normal but still had to report back unrecorded damage(damaged wheel trims×2) which takes time and shouldn't be necessary. "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SALZBURG, AT - Reviewed by ANDREW - 20 September 2018
" No fuss, no bother, no problems. "
" Have rented a few times now with Global, and have always been pleased with everything from the first point of cantact at the desk to the hire car itself. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by DAVID - 18 September 2018
" Always use Auto Europe, never been disappointed. Easy to book, very straightforward. "
" Buchbinder, Megadrive, and Global, all the same company, same staff, desks, etc. Buchbinder always give a second driver free. Always the best value in my experience. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
SALZBURG, AT - Reviewed by DAVID - 18 September 2018
" Friendly staff, both before and after rental. Car was good. "
" Good car, no problem at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by ROGER - 18 September 2018
" Everything was fine "
" The staff were very friendly and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by JEVGENIJA - 08 September 2018
" would definitely recommend to a friend "
" would definitely recommend to a friend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by PAUL - 07 September 2018
" Always had good service, this time was no exception. Staff pleasant to deal with, documentation slickly handled, no pressure to take additional insurance, new car. Look forward to next time. "
" Very professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by ANDREW - 30 August 2018
" Always clear information "
" Efficient despite long queues at pick up "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
SALZBURG, AT - Reviewed by SAMUEL - 22 August 2018
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by JANET - 21 August 2018
" Please see above. There is nothing further that I wish to add., other than to express my hope that the positive feedback reaches the staff in Salzburg. "
" I have always been totally satisfied by the quality of the service provided by Europcar in Salzburg (where almost all my car hiring has been done in recent years). This time was no exception. The staff on the desk (both for collection and return) were helpful, efficient, welcoming and friendly. - great ambassadors for Europcar. And the car was a delight. The car hiring experience really added to the pleasure and enjoyment of my holiday. Europcar will always be my first choice for car hire. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by TIN CHI RAY - 20 August 2018
" Friendly & efficient "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by GEORGE - 13 August 2018
" First class service "
" First class service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by IAN - 03 August 2018
" As above "
" Very efficient polite and professional staff "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by MICHAEL - 26 July 2018
" Nice people quick pick up no problems nice new car. Clean inside and outside "
" Nice people quick pick up no problems nice new car. Clean inside and outside "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by BRIAN - 25 July 2018
" Will do "
" Staff slow "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
SALZBURG, AT - Reviewed by ERIK - 24 July 2018
" You ahve alweays been very professional to deal with. "
" Budget sent me their final invoice by email after my return, in which without any comment or explanation they added Euro 50 plus VAT plus some handling charge(?) giving a total of Euro 70 for cleaning charge. I phoned to complain, and they claimed the car was returned in a very dirty condition and needed extra cleaning. This is untrue and they neither offered or provided evidence. I pointed out that I had rented the car for 3 weeks and given the length of hire period the car was in reasonable condition. They insisted I send them photos of the returned car ( I fortunately had taken some on returning the vehicle). They then 'backed off' and cancelled the charge. This was a cynical attempt at unjustified extra charging. Last year, I had another bad experience with Budget in Austria where the car received a fine for not showing an up to date Autobahn Vignette. Budget first claimed it was my responsibility and tried to pass the fine on to me. They later backed down and agreed it was their responsibility. I still have the correspondence. "
Overall Value: 2 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 8
SALZBURG, AT - Reviewed by GABRIEL - 23 July 2018
" Straightforward booking, exactly what I needed at a very good price, everything went well and smooth. "
" Great and helpful staff, clear explanations about the entire process, very easy to deal with. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by ALISON - 23 July 2018
" Efficient and good value. "
" Courteous and helpful staff. Free upgrade much appreciated! "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by JOANNA - 23 July 2018
" Good service "
" No problems at all "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by RICHARD - 22 July 2018
" All very easy and positive - I have already recommended AutoEurope to a friend "
" All very good - just the location of the office in Salzburg was not very central and had recently moved - the updated address provided by AutoEurope was incorrect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by DAVID - 16 July 2018
" fantastic service "
" very professional and helpful staff. absolutely no hassle pick up and drop off. no trying any up selling. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by NIGEL - 16 July 2018
" Staff helpful. "
" All very efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by ROGER - 06 July 2018
" Excellent service "
" Very friendly counter staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by STEVEN - 06 July 2018
" Inline with my scores very happy. "
" Excellent very easy process in collecting and dropping of car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by NIGEL - 26 June 2018
" good "
" good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by BRIAN - 09 June 2018
" As usual very good "
" Execlent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by ANTJE - 16 May 2018
" Quick and efficient service. Excellent experience. "
" Excellent and very friendly customer service. Many thanks. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SALZBURG, AT - Reviewed by JEREMIAH DECLAN - 11 June 2015
" Quite surprised that there was nobody around to inspect the car on our return. The keys were accepted at the office and whilst the car was returned in pristine condition - HAD there been a problem subsequently - whose word would have been accepted? I prefer to have a hire car inspected on my return - in my presence - so that there is no misunderstanding at a later date. "
" See remarks above about return of car - without an inspection of the vehicle - in my presence "
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