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LYON CAR HIRE REVIEWS
Car hire reviews in Lyon
The French city of Lyon is perfect for a city break getaway, with its picturesque old town and Roman theatres it attracts thousands of visitors per year. Historical Renaissance neighbourhoods mix seamlessly with modern buildings to create an enticing cosmopolitan city. Gare de Lyon Saint-Exupery TGV Train Station is located just east of central Lyon and is a European travel hub with links across the continent to other major European cities. Lyon has a further two main train stations - Gare de Lyon Part-Dieu Train Station and Gare de Lyon-Perrache Train Station, both providing excellent connections into central Lyon.
Auto Europe has been in the car hire sector for over 60 years, offering exceptional car hire, luxury car hire, motorhome hire and a transfer service to global travellers. Our car hire reviews in Lyon will give you an idea of what to expect when you hire a vehicle through us, many of our previous customers have opted to hire their car for pick-up at Lyon Saint-Exupéry Airport. Grenoble-Isère Airport is however only an hour away from Lyon and can also be a great alternative. To discuss your next rental requirements for your trip to Lyon, give our reservation agents a call today.
AUTO EUROPE LYON, FRANCE Car Rental Reviews
Average Rating for Auto Europe Lyon:
LYON, FR - Reviewed by PETE - 25 December 2021
" Easy "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by VLADIMIRS - 21 December 2021
" Everything was superb, but a little discount voucher for the next trip will be highly appreciated!))) "
" They have upgraded my vehicle for a better one absolutely free of charge, just after I was said that I am planning to visit mountains. Very polite and helpful staff. :) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by RONALD - 31 October 2021
" first class "
" The first time I used Keddy I was very disappointed but thankfully I decided to use them again and this time the experience was perfect. Many thanks. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
LYON, FR - Reviewed by PIERRE-EMMANUEL - 20 October 2021
" Very good experience, except the insurance part. Europcar cannot see if we purchase the insurance via autoeurope. "
" all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by MATTHEW - 12 October 2021
" Satisfactory "
" Generally OK. The vehicle was a bit basic, but adequate. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by ANNE - 16 September 2020
" everything was perfect at Lyon Airport EuropCar . I Got a Peugeot 3008 - Very good car !1 "
" Everything was perfect at Lyon Airport EuropCar . I Got a Peugeot 3008 - Very good car !1 "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by JOEL - 04 September 2020
" I like Auto Europe, it's simple, easy, cheap and I've never had an issue with any of my previous bookings, if only there was a regular user discount!! "
" The people were nice, the car was also confortable and well looked after in and out. But, the car had a low amount of AdBlue in it, the EMS light was on the whole time and to start with gave me the wrong key. I was changed my deposit and not just put on hold, therefore on my return I lost £2 due to the currency rate changing, I've never had this with other rental companies. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 5
LYON, FR - Reviewed by JASON - 10 March 2020
" Perfect "
" Perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by KEITH - 04 February 2020
" All was efficient "
" Very quickly processed at the desk "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
LYON, FR - Reviewed by AARON - 24 January 2020
" Quick and easy , hassle free , "
" The staff at Lyon airport where amazing . From all the years I've been hiring cars theses people are far the best , friendly, polite, not pushing to up sell, fast , the perfect Car hire Rep . Gold star "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by ADRIAN - 17 August 2019
" Excellent "
" Very efficient "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LYON, FR - Reviewed by CLIVE - 12 August 2019
" Excellent "
" Very professional experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by DARREN - 12 August 2019
" Process was smooth and without any problems. "
" Decent customer service. Decent car. Overall a good experience. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LYON, FR - Reviewed by JOHN - 10 August 2019
" I had a small Citroen, a good car to drive in the mountains. "
" Good new car, economical. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by JONATHAN - 05 August 2019
" Everything was very good. "
" Excellent service from the Alamo staff who got me a Ford Fiesta to fit my bicycle in. Everyone was very friendly and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by JEFFREY - 01 August 2019
" Okay "
" Easy to get booked out for the hire,and friendly staff. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LYON, FR - Reviewed by ROBERT - 17 July 2019
" Worked well. I would recommend adding a "Will you take cross-border" option box because CB prices are radically higher for some operators and at the moment this requires a manual check. "
" Pleasant, rapid and completely hassle-free. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by CLIVE - 08 June 2019
" Easy to use good value "
" Friendly, helpful and professional staff at pick up and drop off. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by JAMES - 06 March 2019
" I have used Auto Europe regularly for many years. I have always found you very helpful, flexible and reliable. If you can lobby the industry to get them to adopt more efficient customer processing at the desk, (see my comments in 3. above) I will be forever grateful!! "
" Avis had a computer problem and it took 4 attempts to complete my transaction at the pick-up desk. For all car hire companies (not just Avis) it continues to frustrate me just how slow and clunky their admin processing is. In this modern electronic media age there is no reason why what typically takes 5-10 minutes can't be done in less than 1 minute. It would reduce all those queues of fed-up people too! "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by DANNY - 06 March 2019
" Auto-Europe is my only go to place for rentals "
" Car was filthy when I picked it up. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
LYON, FR - Reviewed by SIMON - 05 March 2019
" Auto Europe part of the process was sooth & efficient. "
" Took in excess of 45 minutes at the desk queuing to collect the car, only one person on the desk but only three people in front of me. Similar situation on the return, only one person on the desk and a large queue. The when I dropped the car off the member of staff didn't sign or accept condition of car on return, I went back to the office but the queue was too large. The collection and return process could be quicker and more efficient. "
Overall Value: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 7
LYON, FR - Reviewed by DARREN - 12 February 2019
" Excellent experience. Staff very friendly and very helpful "
" Staff were lovely "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by DUNCAN - 05 February 2019
" Went well this time but other recent experiences less good. Much depends on hire company "
" Best experience for a long while. Staff very helpful and cheerful. Correct car ready and in good condition. Short wait only. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by STEVEN - 21 January 2019
" Overall very satisfied but had to be firm over deposit waiver or would have cost 100 Euro "
" Tried to push deposit free cover which was more than the fee. already had deposit insurance "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LYON, FR - Reviewed by STEPHEN - 05 January 2019
" Have used Auto Europe for years and have always been happy with the experience. "
" Very efficient and friendly, car was great. Complete hassle free experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LYON, FR - Reviewed by GUILLAUME - 31 December 2018
" Great "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by JEFFREY - 24 December 2018
" Very satisfactory "
" Quick, courteous. Will choose them again for sure "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LYON, FR - Reviewed by SUSAN - 06 December 2018
" Very satisfactory "
" Quick, and staff helpful. I was surprised that they did not seem to know that the vehicle I rented had been significantly scraped down the passenger side but when I drew their attention to it they accepted it was so. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LYON, FR - Reviewed by HUGH - 18 November 2018
" About as trouble-free as it could have been - no long delays, not too many forms etc "
" About as trouble-free as it could have been - no long delays, not too many forms etc "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by PHILLIP - 08 November 2018
" Excellent service. Very professional. "
" Staff were great. Excellent quick service. They checked the car with us when we were given it which hasn't happened before with other car hire companies. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by JULIAN - 07 November 2018
" AutoEurope is excellent, Sixt is Ok. "
" Car had unrecorded damage which slowed my departure. Car return is difficult at this location. There are no petrol stations nearby at which to refuel and the car park is slow to get into. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 7
LYON, FR - Reviewed by NICHOLAS - 29 October 2018
" great value and service "
" Easy, professional service, quick and great choice of vehicle. Found returning the car difficult due to the airport signage though "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by PAUL - 19 October 2018
" Good experience, no negative issues with the rental. "
" Efficient pick up and drop off, polite and helpful staff. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LYON, FR - Reviewed by STEFANO - 11 September 2018
" very smooth & no hassle "
" all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by HEATHER - 02 September 2018
" Great customer service. Will recommend Auto Europe to my friends. "
" Lovely friendly staff at Lyon Airport pick up office. Customer care excellent. Would only book with Avis now as they were so professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by BRANDON - 30 August 2018
" All round very confident in using them again "
" The overall experience was very professional, helped by the ability of the staff to speak English and their excellent customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by TRACEY - 23 August 2018
" Excellent. Can't fault it "
" Seamless and painless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
LYON, FR - Reviewed by ROGER - 22 August 2018
" At last I have found a car hire company that treats me as a friend rather than an enemy! The whole experience was excellent. "
" Very efficient service. Lovely car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by NIGEL - 07 August 2018
" very happy with price and product "
" easy, quick and helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by MICHAEL JOHN - 26 July 2018
" Quick and easy to use the whole service - no fuss "
" Quick and easy to use the whole service - no fuss "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LYON, FR - Reviewed by EMLYN - 25 July 2018
" Very easy to find a good deal and no real problems here. "
" Well after a week of renting the car I am still awaiting the refund of my deposit so I would not personally be recommending them. "
Overall Value: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LYON, FR - Reviewed by PATRICK - 24 July 2018
" fine "
" Took over an hour to collect car. Long queues. Few staff. One printer for all rentals. "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 9
LYON, FR - Reviewed by MATTHEW - 23 July 2018
" The rental location is a short bus ride but the bus came almost immediately. Everything went very smoothly. "
" The rental location is a short bus ride but the bus came almost immediately. Everything went very smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by RICHARD - 17 July 2018
" Very happy would def use again "
" Customer service was great , Tariqic (not sure of spelling !) at Marseille airport was particularly great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by LUKE - 23 June 2018
" No issues, Pricing options good and clear documentation. "
" First time use of ALAMO BY ENT and will use again. One of our best hire experiences. Car was a good price ad type requested. Process was seamless, quick and issue free. Excellent staff at the Lyon airport location. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LYON, FR - Reviewed by RAYMOND - 22 June 2018
" Good value, choice of vehicles, we'll laid out and clear website. "
" Very efficient process at collection. Staff were very friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
LYON, FR - Reviewed by MARIA - 22 June 2018
" Stress free "
" Very efficient "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
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