Auto Europe

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    AUTO EUROPE CAR RENTAL DEALS & TRAVEL TIPS

    Top reasons for booking car hire with Auto Europe

    As one of the global leaders in the car hire industry, Auto Europe has positioned itself as a trustworthy car hire partner for all your travels. With access to car rental fleets in over 20 000 locations, we can offer you the best service at affordable prices.

    High-quality service and award-winning customer service are a vital part of our business model. Auto Europe has been in business for over 60 years and offers expertise in all aspects of renting cars. Being a car hire broker, we are proud of our collaboration with world famous suppliers both local and domestic, which makes our car deals versatile and varied. Whether you need a car for business or pleasure, you can rest assured that you will find the right one on our website. With additional services such as Chauffeur and Transfer offers, you can feel completely free and travel comfortably with additional peace of mind. Find out more reasons why book with us and learn about our unparalleled service. Book a car directly on our website or give us a call and we will be happy to help you with the arrangements. As a car hire broker, we provide you also with travel information and hope to inspire you with our amazing infographics full of holiday ideas and travel tips.

    Leading car hire suppliers

    Search & CompareOne of the most frequent questions our clients ask us focuses on Auto Europe's low prices and the best price guarantee. Thanks to our lasting partnerships with renowned car hire suppliers from more than 180 countries worldwide, Auto Europe is able to provide you with low-priced cars with some of the best deals on the market. Avis, Hertz, Europcar and Budget are just some of the famous names from the industry who we partner with. In addition, our collaboration stretches further and encompasses a large number of smaller local companies as well. Browse through our Fleet Guides, to find out more about the car categories on offer in various countries. You will find plenty of models ranging from Mini cars to luxurious premium vehicles and multiple passenger Vans. Our reservations agents are happy to help you decide and book the best luxury car hire for your next holiday!

    Frequently Asked Questions about Car Hire

    Auto Europe's rental specialists do their best to provide all customers with plenty of information. We strongly believe it is important to make an informed decision when hiring a car to make the whole experience as smooth as possible. We have prepared the most frequently asked questions and answers. Please have a look.

    I have hired a car with Auto Europe. Where can I find the rental desk at the pick-up location?
    Auto Europe is not a car hire supplier- we are a broker. We do not have our own cars. Instead, we work with different car rental companies around the world to provide you with a hire car. For this reason, Auto Europe does not have any desks on site! In other words, we work with a variety of international and local car rental companies to bring you the cheapest holiday cars anywhere in the world. Therefore, when picking up the vehicle, you should not look for the Auto Europe counter, but for the local rental company indicated on your voucher.

    How old do I have to be in order to hire a car?
    In most countries, you must be at least 21 to hire a car. However, the exact age may vary depending on the car category. Please note that underage drivers may incur a young driver fee in addition to the standard rental price. This should be noted on your voucher.

    Do I need to possess a credit card in order to hire a car?
    Yes, you do. Even if you pay for your booking with another bank card on our website, for example with a debit card, it is mandatory to be in possession of a valid credit card in the name of the main driver. The main driver is the person whose name you specify on booking. They must present a valid credit card in their own name with sufficient coverage for the deposit on the spot (at the pick-up counter). Prepaid credit cards and debit cards are not accepted and cash payment is also not accepted.

    What exactly is deposit?
    The local car hire company needs a deposit for the vehicle. The deposit is blocked at the pick-up on the main driver's credit card. The deposit is required by the rental company as a guarantee for the vehicle in case of damage or theft during the hire.

    What is the reimbursement of excess?
    The reimbursement of excess is a service provided by Auto Europe, which allows our customers to reclaim the deductible that they have paid directly to the car rental company in the event of damage. The customer pays the damage directly to the car rental company (supplier) up to the amount of the excess and can then submit an application for reimbursement of the costs to Lloyds of London, one of the world's greatest insurance companies.

    This service is referred to as an excess reimbursement and is valid not only for damage made to glass, tyres and underbody, but also to the clutch, hub-caps, wing mirrors, antenna, transmission, roof, windows, lights (brake-lights, indicators, headlights etc.) to the set limit of £3,000. In addition, should the driver accidentally misfuel the vehicle, they are covered to a maximum of £300. This also applies to broken locks, lost keys, and administration costs in case of towing. This fantastic policy protects renters from any kind of loss or damage which is a direct result of theft, vandalism or fire. Find out more about the claim process and the necessary documents here. Contact Us

    Which documents are necessary for pick-up?

    In order to pick up a car, you need the printed version of your Auto Europe Rental Voucher along with your driving licence, a valid DVLA code, ID or passport, and a valid credit card in the name of the main driver. Debit cards or pre-paid credit cards are not accepted.

    Find out more about car hire with Auto Europe in the Questions and Answers section!

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